All the staff were incredibly polite and took care of our every need. Our hostess was also amazing and was super fun as she set our meals up. The food was insane and the best quality we had all trip. There was so much we could not finish. This was exactly what I wanted out of a traditional onsen experience. The baths themselves were also luxurious and hot. It did wonders for our exhausted bodies. I just wish we had stayed longer to enjoy them more and to see the other baths available (including the sister onsen).

My only criticism is that it seemed most of the staff were not that comfortable with English. We had someone who could speak basic Japanese so it worked out well. But if you only speak English, things might be unclear.

Excellent services, top-rated cuisine and panoramic sea views are the lasting impressions during our stay in Room 608 from Feb 11 - 12, 2025. Our special thanks goes to the very nice male staff who render his efficient services in table-setting for the many dishes of traditional Japanese cuisines, both for dinner and breakfast. He guided us the unique flavors of each type of food and the best way of eating with various sauces and condiments. He took the initiative to give us pamphlets about the sight-seeing spots nearby. We took his advice and did another hour of touring to learn more about Atami. It was a very hospitable and warming journey we had had with this hotel. Thank you for the very kind services of all the dedicated staff as well.

The inn was an older property but that was also part of it's charm. It's away from the hustle and bustle of Atami which was what we wanted about a 10min bus ride. Walking from Atami station would be about half an hr. They offered a courtesy bus but this only operated 3-5pm. Our room faced the sea and was so calm and relaxing. They have both an indoor and outdoor onsen that also faced the sea. It was so nice just soaking in the middle of the night, whilst staring at the sea and night lights of Atami. The food is excellent. Definitely book and order the Omakase. The variety is astounding and such fresh quality. I'd say the onsen and the food was the highlight of staying here.

Nothing. The rooms were a bit outdated so if you're after something modern then this place is not for you. I prefer these type of old style inns to new hotels, because its past and history makes it all the more charming so I may be biased.

We were so well looked after by our room attendants. We told them we wanted to leave early the next morning and they came to set up breakfast early at 7.30 on the dot (normal breakfast time is 8am). You really get the feel of Japanese hospitality. Our room attendant couldn’t speak English well but he explained the whole dinner and breakfast to us using google translate. Everything was delicious using regional specialties. The outdoor bath in the room was amazing. This was a really special part of our trip. I recommend arriving at the 3pm check-in time so you can bathe as many times as possible! The dinner experience was really cool. It was a full set up from 6-8pm in the room and they came to set up our futon beds after.

It was an excellent experience! You can enjoy Japanese hospitality there. The food is good (dinner is kaiseki style and breakfast is Japanese traditional). We had a room with our private bath on the balcony, which was the highlight of our stay.

We stayed in the smoking room (there was no other option when we made reservation) and my sensitive nose could smell a little bit of tobacco scent.

Breakfast was delicious! Also got the dinner and it was fantastic. Onsen was fabulous and great views of the ocean. Staff was amazing and we loved how kind and welcomed they made us feel. One of the best dinners and nights of our vacation.

The staffs were friendly, and the room service was extraordinary. The breakfast and dinner were so impressive. Each room has an ocean view. I booked the Japanese style room with open-air bath. So relaxing when soaking in the hot spring and view the ocean in the moon light.

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There's a lot of food for everyone, even for kids. And the food is very delicious. Room is comfortable, shuttle is convenient.

A bit far from the train station by walk with kids. But it's close to the ferry and cable car

Great location , nice facilities and very pleasant staff. The private onsen on balcony did not disappoint.

The blankets were kind of on the short side.

Two different hot spring baths, nice spread of food served to room for breakfast and dinner. Friendly staff but a bit weak on speaking English.