The room was very clean, and the breakfast had a lot of options. I appreciated the fully stocked towels in the pool area, and the spacious dining area.

There was a delay upon checking in, a miscommunication between Booking.com and the property delayed our check-in for about an hour. It could have easily been resolved if Booking.com was easier to get a hold of. Both the very helpful Front Desk agent and I waiting on hold with Booking.com for over half an hour. The Front Desk Agent was great and did the best with the information she had, Booking.com could have been a lot better.

Breakfast options were very good. Staff were very friendly and helpful. Room was nice. Bed comfortable. Convenient location to places to eat and shop. Easy access to freeway.

pillows were a little soft for me.

The location was great, the room was big and lots of space. Very clean and comfortable. The breakfast was so good, lots of different selections. The breakfast lady was super polite and helpful. Will definitely stay again.

Most of the staff was great and very friendly. Morning shift not so much. Everything was great. Little pricey and the couch had stains all over it so I asked for a blanket to cover it for a cleaner surface. But beds are so comfy and room is nice. Kiddos thoroughly enjoyed the hot tub and pool

Good breakfast that was well presented with lots of choices. The hotel was right off I-5 and easy to find. Lots of retail surrounding the hotel and good restaurants.

Internet access was confusing with a $5 charge for higher speed that felt like a nickel and dime pathetic money grab. Just give us the fastest internet possible.

AAAAA+++++ staff. SuperbGREAT bed and pillows. Very good breakfast.

I didn’t care for having the sink and vanity in a room separate from the bathroom. Also we had to unplug our bedside lamps from the outlets to accommodate both of our c-paps and chargers. A four gang outlet would be my suggestion.

I can’t say enough about how amazing my experience was at Springhill Suites. The staff in the lobby were extremely helpful; the restaurant employees were so friendly and attentive. I had to check out a little late due to Parkinson’s disease (slows me down some mornings), yet the people who work in the hotel were extremely understanding. I hope to be back soon!

It was perfect. Don’t change a thing!

Beautiful. Accessible. Great staff. Comfortable.

Not sufficiently sound proof. The “trash truck woke me up and the kids next door kept me up. (Unit 101)

Very easy to access. Was in a great location. Was clean and although near lots of roads was very quiet.

Parking lot seemed small and overcrowded.

The staff is always so welcoming and courteous! They were super helpful in making restaurant and activity recommendations for the various ages in our group. Our family loves this hotel and it is our first choice of places to stay while visiting Medford. The rooms are comfortable and spacious with all the amenities a family needs for either a quick or extended stay. We were very pleased with our experience at Springhill!