When I first arrived I was a little upset because I could hear a toddler running around behind the desk but no one would come to the front desk, even after I said hello a couple of times. So, I left because I had to be somewhere. But when I went to check in later that night it went really smooth. The people at the front desk were very friendly my entire stay.

The breakfast was OK. I feel like you need to offer more things. For example, I am not a sausage eater, especially sausage links. I personally prefer bacon. So, it would have been nice if you offered both. Plus, I do enjoy juice, but the machine was broken. But you didn't even have orange juice in a jug to replace the broken juice machine. But these are not complaints that would keep me from not staying here again, I would definitely stay again.

We loved everything about this stay! Every member of the staff was fantastic especially Sonny at check in. The pool was fantastic and the room was perfect for our family of 4. Breakfast was great with plenty of options and 24hr coffee bar and fully stocked vending machines. Great location with lots of options close by for food and things to do. Definitely will be staying here again. Highly recommend this facility.

I was overly excited that I found a location close to home that accepted pets. My room was close to the door that takes you outside to the pet area. Very convenient and very comfortable. I was there because of the "tornado" outbreak and my home is small. I didn't have breakfast because I had to leave early for work. I would definitely recommend to anyone with pets...and I have told many people.

I was ok with everything.

Clean comfortable room and close to where we were going.

My only complaint is that when I booked the hotel, through booking.com, the cost was $110 but my credit card was charged $160 and we didn’t purchase anything extra. I did have to leave the keys on the counter as the receptionist was busy with someone else and I had an appointment. They were in plain sight of her and she saw me leave them there.

I really enjoyed the staff and the cleanliness of the facility. Everyone was very nice and professional.

The only concerns I have would be the swimming pool area. The painted concrete is slick. I slipped and fell and cut my knee open. There were also small pieces of either concrete or rocks all around the pool.

Near major highways for easy access. Provided a decent breakfast. Allowed dogs in room. (We were in town for a dog show.) Buildings seemed very secure. We were placed on the first floor in the rear of the hotel near a large grassy area for the dogs.

Furniture was a little worn. Otherwise, the rooms had everything we needed for a quick weekend away.

The person at the front desk was very welcoming. I received a room just as I requested and was able to pay for early check in. The room was clean and comfortable. The bedding was comfortable as well. I didn't have breakfast before I left but the jetset coffee was great. The location was perfect.

Nothing

Rooms were updated and clean. Staff was friendly.

I paid $137 for one night. I don’t like paying $150 for a deposit for one night. We had no pets or kids and my husband and I are of an age that we obviously aren’t there to party and trash the room. It is posted that they can hold $50-250 a night. I think a $50 hold is all that is needed for the Best Western.

Breakfast was great! Staff was more than courteous and professional. Was available whenever we needed and more than willing to help us anyway we needed. Location was perfect not far from the interstate and other locations.

Nothing comes to mind that we didn't like.

Breakfast was fine. Room was clean, and bed was comfortable. Maybe a little too soft.

There was a $100 security fee that was unexpected. It was not mentioned on the website. When checking in, discovered room was not clean. The service clerk put us in another room, was an upgrade at no charge.