Great location - about 20 mins from anything in Louisville. Just off the 64 and close to the 265 for connecting with everything else. Breakfast had a great selection each day. A different flavour of waffle mix available alongside the standard vanilla every day. Hot breakfast or cold breakfast - plenty to choose from. Free coffee and tea in lobby was a great addition. Staff were always friendly and happy to help.

Pool is a little tired and dated, but passable. We only had one brief issue where we requested a room clean/towel replacement and never got one - so I had to request new towels at reception.

Very clean. I felt very safe. Warm baked cookies welcomed me. Wonderful breakfast in the morning . My room had all the amenities I needed and was very clean. I was able to turn A/c down to make room cool enough .. most hotels will only let you turn it down so far and room stays warm . I would stay here again!

I booked for another night at the front desk and paid with my card and when I went down the next morning they man at desk could not find my reservation and said my room was already booked . So I had to pack everything up and move out of the room. I go down to check out and this time it’s a lady at the desk and she said “no we have your reservation for tonight here “. She found my reservation . I had already packed everything up and moved out of the room so asked for a cancellation. She was very nice and handled it but it was very stressful and inconvenient for me that the first man at desk couldn’t help me .

Staff was incredibly friendly both evening at arrival and in the morning, during breakfast and checkout. We were there on a Friday morning and the buffet was stocked with quality food, which is not always easy o find in a hotel. A distance from downtown and with a late evening arrival (8pm) there are hardly any restaurants nearby without a drive. The Exercise Room was meh; the bike needed a Pelaton account to use it properly and the treadmill was basic.

Clean and reasonable room rate

Check in was awkward and seemed to take a long time. The pet rate is excessive at $75 per night, that is half the value of the room rate, how about a $75 depot and $50 is refundable or goes towards points with no damage /pet issues? The desk chair in the room was too Fru-fru how about a regular desk chair with arms. Also a small cushion chair and ottoman in the corner.

The hotel was so clean that it was almost like being at home. The bed was large and comfortable. The cleaning staff even left Hershey kisses with a cute little note on the nightstand.

They did charge a $75 non refundable pet fee for our dog. That was not previously disclosed through booking.com.

The room was clean and the beds were very comfortable. The staff was very friendly and helpful. I’d definitely stay here again. One of the best Hampton Inns we’ve ever stayed in.

Nothing.

The staff was exceptional Yolanda, Judy, Betty and the guys. They all go above and beyond to make you comfortable and welcome. A true asset to the chain. Thanks to them all.

The mattresses

Convenient to restaurants, shopping and entertainment.

The room doors are very loud when they shut. You could hear your surrounding room doors shut. Made your night sleep interrupted.

Pleasant staff, very nice layout of our room, and nice location.

Breakfast could be improved, and size of breakfast room could be larger. Crowded when we ate.

Clean rooms and facilities. The staff was friendly and helpful whenever I needed assistance.

I have no negative thoughts towards my stay.