very close to haram only 7 mins walk, very courteous staff and good size room and amenities. they even provided me with an adapter when i asked where i could get one from. another major plus point is that there is an ATM in the lobby and you need cash in makkah. very few hotels have an ATM

nothing

The room was clean, big I a good size for two, service people, front desk, information desk ladies, concrete guys. Loved we could pray at the six floor.

The only thing we didn’t like is the Zamzam restaurant the food was not good, they need a new cook, the food toke long time to deliver.

No fridge had a freezer bcoz of which we suffered in terms of child food,parents medication,atleast a little freezer in a fridge shud be there.It really made us suffer...

I went for Umrah with family and the first thing I would like mention here is location wise my stay cost was recommendable. In my floor room service and cleaning was done excellent by Br. Imran and Br. Saiful - I appreciate their business during my stay.

The breakfast served wasn’t in my satisfaction level - need to improve. And my check out experience also wasn’t in satisfactory level. I called front desk that I was ready to check out but no one showed up to pick up my luggage’s and I had to come down to tell them again. The person who was carrying my luggage need to improve his quality of service.

I liked the location of the hotel as it was my expectation 3-5 minutes walk to Al Haram, I can accurately say that it is a four star hotel but not a five-star. Interesting topic in the hotel room was a digital button for cleaning the Service team did not know i think so, when I asked them, they said you did not hang on the door, I said did you see digital light is green for cleaning which i put on for you. Seems they do not know yet, so I had to call them a few times to clean my room. It's what I noticed for my short stay. Well, overall, it's fine and within the budget and location not far. Breakfast is as per 4 star standard.

I had not such a situation where i could pretend that I didn't like. All went smoothly. Alhamdullilah.

I recently stayed at [Makarem Ajyad Makkah hotel] and had a mixed experience. What I liked: The location of the hotel was excellent, making it easy to explore the masjid Al Harram area. The cleanliness of the property was outstanding, and the cleaning staff did a fantastic job ensuring our room was spotless and well-maintained throughout our stay.

What I didn’t like: The check-in process was disappointing. It was unreasonably slow, and we had to wait a long time to get our room. Additionally, the check-in staff seemed to prioritize Arabic-speaking guests, which made the process feel unfair for others. Moreover, the price of the hotel was quite expensive, and given the issues we encountered, it didn’t feel like good value for money. Overall, while some aspects of the hotel were great, the inefficiency at the front desk and the high cost left a negative impression. I hope management takes steps to improve these issues for future guests.

I had a wonderful stay at this hotel. From the moment I arrived, I received a warm welcome that made me feel right at home. The housekeeping service was absolutely perfect. The hotel's location is excellent, being very close to Al Haram, which made it extremely convenient for prayers. The staff were well-mannered and exceptionally helpful,Thanks Foysal and MR:Reyad always going the extra mile to assist with anything I needed. Overall, it was a great experience, and I would highly recommend this hotel to anyone visiting Makkah.

Nothing

I had the privilege of staying at Makarem Ajyad Hotel, and I must say, it was an exceptional experience from start to finish. The hotel’s location is truly unbeatable, just a short walk from Al Kaaba and Masjid Al-Haram. This made my pilgrimage incredibly convenient, allowing me to perform my prayers with ease and without the stress of long commutes. The rooms were spacious, well-maintained, and elegantly designed, offering a perfect blend of comfort and modern amenities. The beds were plush and cozy, ensuring a restful night’s sleep after long hours of worship. The housekeeping team did an excellent job keeping everything spotless, and I appreciated the little touches that made the room feel warm and welcoming. One of the highlights of my stay was the delicious buffet. The variety of dishes was impressive, catering to different tastes with both international and traditional Middle Eastern cuisine. The food was always fresh, well-prepared, and beautifully presented. Whether it was breakfast, lunch, or dinner, the dining experience was truly delightful. I must also commend the exceptional staff at Makarem Ajyad. From the moment I arrived, I was greeted with warm hospitality and genuine kindness. The front desk team was efficient and welcoming, making check-in and check-out smooth and hassle-free. The restaurant staff was attentive, ensuring that guests were well taken care of during meals. The housekeeping and concierge teams were always ready to assist with anything I needed, always with a smile. I want to extend my heartfelt gratitude to the entire staff for their dedication and hard work in making guests feel at home. Their professionalism, kindness, and willingness to go above and beyond truly made my stay memorable. Overall, Makarem Ajyad Hotel is an outstanding choice for anyone visiting Makkah, whether for Umrah, Hajj, or a spiritual retreat. With its prime location, excellent service, delicious food, and warm hospitality, it exceeded all my expectations.

“I recently stayed at Makarem Ajyad , and I would like to express my appreciation for the exceptional experience I had. The hotel’s proximity to the Haram is incredibly convenient, and the cleanliness throughout the property is outstanding. The decoration and furniture are superb, adding a touch of elegance and comfort to the overall ambiance. I would also like to praise عبدالله السواعدي at the reception for his professional, welcoming, and attentive service. He made the check-in process smooth and ensured all my needs were met with a smile. Additionally, سراج from housekeeping did an excellent job maintaining the room’s cleanliness and comfort. His attention to detail and dedication to his work made my stay even more enjoyable. Both Abdellah and Siraj are exceptional team members, and their efforts truly stand out. Thank you for such an unforgettable experience!”

Everything was Amazing :)

Staff welcoming

Air conditioning of female mosque was not functioning well