the bed were comfortable and breakfast was delicious and loved the people, front receptionist was great, friendly people (felt welcomed, TBH: We are a different nationality and we usually run into people that treat us with that "look" or attitude towards us, I never felt so welcomed ever before I came to this hotel, will recommend this to all my family and friends) Thank you so much :)

Nothing

The rooms are clean and all appliances worked!!!

The nice clean breakfast area. The woman who cooked was so friendly and made sure people who straggled in ate. She didn’t just start throwing food. She was so kind! The front staff was nice. The rooms were clean and the price was affordable! Good locations

Breakfast was the standard hot hotel meal. Friendly staff who seem to all be working diligently.

Obvious older hotel that has had several updates. Pillows are rather thin and the toilet should be upgraded to a taller one.

This place was clean and comfortable. It has an elevator for the upper floors. The breakfast was amazing. They had eggs, sausage, biscuits and gravy, waffles, and cold cereal and pastries. This is the second time I’ve stayed here and everything was great both times.

Nothing!

We had to cancel our hotel that we booked when we got there to Ruidoso, because of the condition. We called booked a room at Ruidoso Mountain on the same day, without any problems. The hotel was pleasant, the staff was friendly and kind. We will stay there again as long as they don't hike up the prices, like most hotels do.

The 1 washer and 2 dryers, only 1 dryer was working. They should have more washers and dryers to accommodate the guests.

Very comfortable room. Large and roomy with separate sofa plus a good size table for using laptop. Excellent range of soaps, shampoo and body lotions. Decent bathroom. Great range for breakfast including proper hot food. Heated pool and spa was a real plus. Very clean in all areas. Easy parking. Close to decent restaurants and close to food shops. Easy access to lots of hiking trails.

Leaving. We booked a few more nights.

Awesome spot to stay I build cell towers and on the road about 70 present of the year and this hotel is dirt cheap about has clean room 6am breakfast so you can be very cheap an catch a big breakfast an be clocked in by 6:15

Nothing

Staff was very helpful and friendly. Breakfast was great. Biscuits, gravy, eggs, sausage, potatoes, waffles etc. We enjoyed the stay and the bed as cozy.

Would have loved larger pillows on the king bed. The pillows were nice, just small. Shower needed the bar tightened, the bar sagged in the middle and caused the shower curtain to slide to the middle. I meant to report it, but forgot.

The Room Was Very Clean And Very Comfortable ! The Location Was Great Also ! Also The Receptionist Ivy, Was Very Helpful And Very Courteous She Was Awesome !

The Slamming Of Doors At The Middle Of The Night By Other Guests !

Could use some updating, especially for the cost of the room but otherwise the staff were friendly rooms were clean. A/c is outdated as well but worked ok.

Needs upgrades for the price you pay