Location was great for our family. 5 minutes walk to Waterbom Bali and Discovery Mall, and a couple of good restaurants. There’s also Bagus Laundry right around the corner—they clean and iron your clothes and pack them neatly in a plastic bag ready to go in your suitcase! The double bunk bed room seemed more spacious than the photos and very functional. Our room had slippers, toiletries, kettle, tea/coffee and free mineral water. Hair dryer can be borrowed from the reception. Great value for money.

There were a few cushions on the floor instead of a sofa (which makes the room nice and spacious), so we wanted to sit on the carpet to relax but it was stained and not very clean. Perhaps they could change it to something so that people would take their shoes off. Also a towel rack by the sink would be nice.

The warm hospitality from the friendly and kind staff. They also had the best breakfast and things like macarons and juice for their welcome drinks and every evening we get a couple of really nice dark chocolate.

You can see water damages on the walls and ceilings around the hotel and in our room. It didn’t bother us (as we were on a discounted rate) but it’s just not ecstatically pleasing to see. The rooms are not soundproof so you could hear the room right next to you and we got the room facing the pool and the sound from the pool amplified into the room. Doesn’t bother us in the day as we were rarely in the room but once we go to bed and everything is silent in our room you can hear everything but not the traffic though (I’m not sure if that’s the case with the rooms facing the road). It doesn’t happen every night. It depends on the other guests. You might be unlucky like me and get the loud ones who goes to bed pretty late. I suggest to bring along your ear plugs.

Appreciated the 24hr check in and closeness to the airport, we were quickly settled and comfortable after the long flight. Fantastic mattresses, and while we were a four person family staying in a room with all bunks it was absolutely comfortable snuggling two to a bed We took a walk around the area, visiting the beach, the mall, the convenience store next door. Everything is available at a convenient distance.

Had a bit of an issue with requesting vegan breakfast option, but the staff did their best to accommodate us according to their understanding

Nice spacious rooms with comfy beds, bathroom with bathtub. Bath gel supplied. Wifi and airco worked fine. Breakfast was of good quality and choice was variable. Standard one got a fruit salad and a warm bun with butter. Choice between one of egg dish / pancake dish / Indonesian dish (nasi goreng, mee goreng, soto ayam, nasi kuning). 5 minutes walking to Discovery Mall, 10-15 minutes walking to Lippo Mall, 15 minutes walking to Beachwalk Shopping Center, 20-30 minutes walking to Mal Bali Galeria. Cineplex @ Lippo Mall opens after 13:00. Sportsbars, eateries, minimarkets, moneychangers, "tour operators" are all around. Food at Gabah restaurant was very good. Taxi to airport: ask hotel staff to fetch you a Bluebird Group taxi; they've got and use a meter.

The location The value for money The cleanliness The comfortable room The comfortable bed and linens The thoughtful two type of hangers in the closet

The incomplete standard facilities: no refrigerator in Room 243 and 127, no working desk and chair in Room 127. The elevator does not have access control and card system The towels are worn out The dark and trash-smell basement The heavy and uncomfortable chairs at the reception area The freezing swimming pool and there is no changing room in the swimming pool area The ‘surreal’ placement of toilet paper holder in Room 243. The absence of security/staff at night. I could enter the dark, total empty lobby at 2AM and access the elevator without any security system. If a hotel guest, so would everybody.

It is good value for money and in a very handy locations. I would totally come back!!

Address on Google maps/ Booking is incorrect and a nightmare!!! The hotel is in front of the Melasti Beach Bungalow. Google / Booking has two addresses and it will send a driver to the middle of the road in front of to Bali Garden Beach Resort. Took 10 minutes to get to from Airport to Kuta. Took 15 minutes and taxi driver asking around to find the place. If you are a solo female traveller at night and no one can find your hotel, and you have to try contact the hotel for directions, it is not pleasant. I had the same problem ordering a Grab or Gonek driver (they had to get in touch to find the place due to incorrect info). So for ease I had to give the Melasti address.

Good location not far from the beach, lots of places to eat/shop nearby. Staff very friendly and always greeted with a smile :)

We had a room not directly facing the road yet it was still very loud with road noise and music from surrounding bars. Our room also had a window that had a huge gap in, making noise even worse. It didn’t feel like the cleanest place, our bathroom had a few hairs etc when we arrived. The bathroom also needs some work - we had a shower over the bath that was about waist height so couldn’t be used as a shower, and also no shower curtain. But ok value for money in the expensive Kuta area!

Room, breakfast and location was excellent.

There was a lot of noise (music) outside our room so they upgraded us from our Queen Victoria room. The new room was excellent and we had no complaints. The guard outside was hotel was extremely hospitable and courteous.

We didn't have any meals at the hotel, the breakfast at 121 000 idr seams to be overprice so we didn't do it, the room are big enough and well decorated, with kettle, coffee, tea and 2 bottles of water ( Glass bottles not plastic) There is an underground free parking and the hotel is located at 4 min walk to Waterbom Park.

The wall are not well noise proof, the pool allows people to smoke around it and is not well ventilated so you can smell the disgusting smell of cigarettes