The location is very convenient right in the center next to the landmark church. Rooms are comfortable with superb views.

Staff, esp in the restaurant, not very friendly. I was dispensing a coffee while the staff saw the spill made by someone earlier and started voicing his displeasure. Another staff when asked if I could sit at the restaurant balcony to take a photo (because the door to balcony is open) only replied strong and loud NO with rude gesture. We are paying this rate for the experience, not just the room.

The hotel is situated right in the town, just 200m away is the famous scenic photospot of hallstat, room is spacious, hot water shower is hot and water preassure is good. Bed mattress is comfortable with great lake view. Halstatt provide free shuttle to our hotel if u arrive before 7pm, upon 7pm u need to contact the property to send their own shuttle which we call them as we arrive at 7pm, and the shuttle was quick to pick us up to hotel check in. Out hotel building is situated not together with the main building but the staff (the one who drove shuttle us to hotel) helped with the luggage moving and it makes the process much more convenient. Since, everything in hallstat close at 5pm, we still manage to catch good dinner at the hotel restaurant, the grilled trout and chicken schnitzel taste really good. And restaurant staff is helpful when we ask some info about hallstat

We are not in main building and we cannot enjoy the facilities and we are check in into the third building and it is quite far from reception. It tooks us about 5 minutes walking, but luckily they have staff helping u to move luggage. The staff at reception was not too helpful because we ask about dinner in their restaurant and they just tell us it is fully booked and unable to dine in. We asked if we could tale away and have room service,they just point us to the restaurant to ask by ourself. Eventually we just walk into the restaurant and in fact it is not fully book, many empty seat and we have a great dinner. The next day ask about the shuttle that taking longer to pick us, but the staff was not not friendly and i would say a little rude in responding to us

love the view & location, room amenities and spacious

perhaps the reception staff could be more helpful... we arrived at 6pm, exhausted from travelling and long drive... we have 2 children with us, letting us check in on arrival without insisting on passport would be useful. We already have in hand our booking details. As my husband who was holding the passport have to wait for another shuttle due to limited space, I was alone with my children sitting at the lobby waiting for dont know how long for his arrival.

Modern but welcoming style - beautiful view of lake from the restaurant - breakfast was fabulous with many many choices including kaiserschmarrn (traditional Austrian chopped pancake). Dinner was also exceptional

No real lounge or bar area to speak of just a couple of nooks, but you are very welcome to sit in the restaurant (with the view) but this is more formal than an armchair ! Our room was in a separate building, which we knew when we booked - however I had assumed it was across the street or courtyard- when it was actually at the other end of the village to the hotel ! Now as it’s only a tiny village it was only a 5 minute walk but had that been clearer on booking I would have likely chosen a room type that was in the main building or the building that is 3 minutes away

Good breakfast, great view, spacious room, ample coffee capsules.

Pillow too too soft. Please replace with new ones.

The hotel is conveniently located next to the port. There are three buildings and one of them is a 5-minute walk from the reception. I would recommend choosing building 1 where the restaurant is.

As we arrived and were told that we are located in building 3, a certain Wolfgang got our little luggage and run through the village so fast that my oldest daughter had to run after him while I followed with my other daughter. When we reached the entrance, I told him I would prefer staying in the main building, so he ran back again. This time, we knew the way, so it was no big deal. I don't really know what to make of this welcoming experience. The rest of the stuff was friendly and professional.

The check in staff was extremely helpful, her name is Jelina, although the room wasn't ready she gave us a map, explained us the highlight places to visit. A few hours later we returned and at first the room was not ready but she accommodated our wishes immediately. We had to depart before breakfast next day so she arranged and facilitated packed meals to-go. It was an amazing stay, we did about 22,000 steps and slept like logs the whole night.

There's nothing not to like about the hotel and about hallstatt. An amazing experience The view from the hotel room of the lake is amazing, except at the moment there is a large construction 🚧 crane overshadowing the view.

Excellent location, clean room, good breakfast.

The staff at the restaurant asked tip when we finished a small dish ( a soup for me and spaghetti for my husband). He insisted to write the amount of tip on the paper and sign it. We gave him generous tip but never back for dinner again. It turned us off.

Hotel is very well located, at the end of the small town. This means you are just outside the crazy part and you can enjoy the quietness in the evening. We were overlooking the lake. The rooms are very big and clean and have comfortable beds and great shower. In the summer it can get quite warm here and the room has no airco. We had to sleep with the windows and doors open, which is okay since in the evening and night is its very quiet outside (except for the church bells ringing at 6am in the morning :-). The staff are very helpful and friendly and the shuttlebus works perfectly. Restaurant is probably the best and most fancy in Hallstatt. Breakfast was perfect, especially sitting outside in the sun.

Hallstatt seems to be mainly focused on the day tourists, which is a shame for the tourists spending the night in the village. In the evening many restaurants are closed or close very early (at 20:00) and there is no place to go to for a nice drink after dinner. This hotel has a nice restaurant, we only missed a nice bar for a late night drink.

My experience with this hotel is just amazing. The hotel is located on the heart of Hallstatt with a spectacular view on the lake!! The restaurant service is just waaww!! Special thank to the amazing staff that I had the honor to meet them:Jamal, Rudolf, Gyürgy and Tim. I recommand this hotel for everybody who wants to take a break and enjoy the callm and the beauty of this peace of paradise on earth! Thank you Izzat