Location was very convenient. Is on the doorstep to Little Venice and the canal boat cruises. Less than 10 min walk into centre of town. My annex room was spacious and very comfortable. Loved the Lalique soap in the bathroom. After dinner I lost my way to my room. A lovely guy from reception walked with me to my annex room.

A map of the hotel would have been useful for those not staying in the main building. I was told the hotel is spread over 3 buildings, with several stairs at different entry points. Also there were 4 keys to use to access the hotel and enter my room. A bit cumbersome. However it's a beautiful luxurious hotel. Definitely worth staying for the experience.

An Unforgettable Stay in Colmar My wife and I had an incredible experience staying at this beautiful hotel in Colmar, France. From the moment we arrived, we were captivated by the exquisite decor, which created a warm and elegant atmosphere both inside and out. The staff was exceptionally professional and attentive, ensuring every detail of our stay was just right. Although our original room was uncomfortably hot due to a malfunctioning air conditioner, the wonderful team quickly and graciously relocated us to another room. The location couldn’t have been better, right in the heart of town near Little Venice, surrounded by stunning architecture, charming shops, excellent restaurants, and historic landmarks. It was a truly amazing stay. We highly recommend this hotel to anyone seeking a relaxed, memorable experience in the heart of Colmar.

The air conditioner

we had a two level room in the annex which was great. allowed my daughter to work in the living room and we had two twins in the bedroom. there were also two sofa beds which we did not use. fridge microwave and nespresso machine. toilet on main level and full large bathroom upstairs with the bedroom. excellent location in the heart of old town. easy to walk to the train station too. very charming hotel. they let us check in early and carried our large luggage up a flight of stairs to our room. everything was perfect.

we did have dinner at the hotel and we thought it was un interesting. nice presentation.

Excellent option in Colmar, extremely well located. It's a very nice hotel, incredible breakfast. I'd recommend it to make it your base to visit not only Colmar but other small towns, castles, winerys and attractions in Alsace

The bed was a little bit small and not extremely comfotable. Our room was one floor up with no elevator, not a problem for us, but maybe for some, however the staff was very friendly and eager to help. Parking in the area is tricky, we were lucky to find and empty spot on the street with metered parking. Otherwise you need to pay for a more expensive parking.

Nice and clean place with friendly, helpful staff. Very cozy and perfectly in harmony with the overall style of the city. Located right in the center but on a quiet street, it’s the perfect location.

Parking worked out in the end, but the process could be made even smoother with clearer instructions on how to access the area and open the boxes. Having that guidance upfront would save guests from needing to go back and forth, especially on hot days. The safe in the room was also a bit tricky at first. A short set of written instructions with pictures would be a wonderful addition and make it much easier for anyone not familiar with this system. With a few small adjustments like these, the overall experience would be even more seamless.

Like staying in a Shakesperean home or fairytale but with all the modern amentities. The hotel is one of the most photographed in Colmar as it is so beautiful. The rooms are spacious, with lots of character and everything you need for a comfortable stay. The staff are freindly and helpful. Couldn't rate it more highly on every measure.

Nothing. I was all fabulous. If you are tall you may need to duck your head as buildings of this era were made for shorter people. While there is a lift you may still need to navigate some stairs with your luggage but the staff will assist.

A very pleasant hotel situated in an older building which has all the charm and limitations that accompany the age of the structure. Our room was on the first (not ground) floor overlooking the canal. The area around the bed was a bit tight, but we also had a lovely little sitting area and and abundance of storage space. The bathroom had a large hydro jet bathtub, with the usual European style hand shower attached. The room came with a coffee pot and a hot water kettle as well as a mini bar/fridge. We also had a great split air conditioner which was very good a maintaining a consistent temperature. You really can’t beat the location of the hotel. It is on the correct side of the canal, right in a very picturesque neighborhood. It is a short walk to most of the museums and sites that visitors who travel to Colmar want to see. There are many very good restaurants in the area and lots of places to spend your money. We had one dinner at the hotel, (reservations strongly recommended) it was nice. We could have had more but the kitchen was closed on two of the nights of our stay. The included breakfast was adequate but not exceptional. Service however was excellent. An added plus was the public parking lot (limited number of spaces) directly across the street from the hotel. This requires that you have an app on your phone (Pay by Phone) with which to make payment. Easy peasy. This was a very nice place to stay and I would be happy to return if the opportunity arises.

No complaints. Just remember it’s an old structure and has its resulting limitations (no elevator, narrow hallways etc) but overall it’s an excellent place to stay.

The room was very pleasant and charming, overlooking the river. Availability of breakfast at the hotel was a plus. Location couldn't have been better, as it was right in Petite Venise, with restaurants nearby, with the free shuttle bus stopping at the end of the block, and with many of the city's other sites and charming areas within a moderate walking distance.

I have nothing negative to say. It was not inexpensive, but we wouldn't have expected it to be cheaper, given the location and the character of the hotel.

Lovely hotel set in Colmar, ideal base for exploring the city. The room was comfortable with a nice view of the canal but quite small. Good air conditioning in the room and a comfortable bed. The breakfast the next morning was exceptional in lovely surroundings and the serving staff were cheerful and helpful.

This was our most expensive stopover on our road trip and I feel it is a little overpriced although I accept that you pay a premium for the location in lovely Colmar. No parking at the hotel, we parked at a location approximately 10 minutes walk from the hotel.

When we walked through the doors of the hotel we immediately felt at home. After a long drive from Paris, it was great to be greeted by friendly staff and shown to our immaculate and well-apportioned rooms. We were upgraded to a larger suite (the Wagner Room) and our daughter stayed close by in her own room, both with excellent views of the "Little Venice " canal. The rooms were comfortable and quiet and we loved waking up in the morning to birdsong and the stillness and excitement of an Alsatian village starting to come to life. The breakfast was fantastic and had a great mix of hot and cold, sweet and savory, and juices and bubbly to start the day. The staff was all first rate and our server at breakfast was so full of joy and happiness, she couldn't help but make you smile. A great start to great days in the Alsace.

Even though we were in a charming larger room with an obviously upgraded bathroom, we only had a jacuzzi tub with a shower head, but no separate shower. This was fine and we made it work. In many ways, it forced us to slow down and actually enjoy a bath for once and not simply rush to start our day with a quick shower. So is this a positive or a negative? Not quite sure... ;-)