I loved the hospitality and the helpfulness of the management! They even provided me with laundry service! (Outsourced) They have a very nice pizza in the hotel that smells and is delicious!! All connections of "collectivos" literally just outside the hotel! The ADO bus station is 6min walk and the centre of Palenque 5' away from the hotel! Excellent location, great value for money! Excellent beds!

Takes a bit longer than usual for the hot water to reach the shower/tap but don't worry it's available at all times!

The staff was very friendly. We could leave our luggage there when we arrived around 7am. And as soon as the room was ready we could do an early check-in. We could do a later check-out because we were a bit sick and than leave our luggage there until we took the night bus. When we asked for food recommandations they were more than happy to help us. We could store something in the fridge as well. The room was clean and had everything we needed. The location was perfect, in the center and close to the busstation and all the colectivos to the 'touristy' spots.

There were no plug sockets near the beds. It was very noisy, during the day and at night. We could not only hear everything on the outside (cars, honking, people screaming etc.) but also our neighbours (moving things, walking around, water running etc.). The waterpressure was very low.

The staff were lovely, the woman at the front desk was so helpful, spoke good English and helped us print something off that we needed for our onwards travel! Location was very good and near shops and restaurants. bed was big and super comfy. shower pressure was good and did get warm (after a while!) cleaned everyday by the maids!

it's a basic hotel but it really gives you everything you need for a cheap price

King size bed was comfortable. Cleaners did a really good job. Location very convenient. In downtown and walking distance to the ADO station. The staff were really friendly and helpful.

I had to go to the lobby 1 night and ask the staff to be quiet. It was past 11pm and they were loud. Noise really carries because the stairs and floors are marble.

Location. Friendly lady at the reception who spoke good English.

Price. I booked a room with a window. However, they try to give me a room which had only a hole to the corridor. I had to pay 12 euros more in order to get a room with a proper window.

Staff were super friendly and helpful with with booking a trip to Bonampak, and recommended a great place couldn’t have done more. Hotel is very basic but it’s a great location, very clean and got what I needed for a night. Slept like a baby on the huge bed and air con worked perfectly!

A bit dated but I’m not worried about that. For the price it was great

Place is simple, but everything works well. They do cleaning and restock supplies (soap/shampoo) on a daily basis. It’s in the centro area, so very walkable everywhere, colectivos to all the places nearby.

The internet gets glitchy sometimes and there was noice coming from the street and hotel corridors.

very helpful people at the hotel check-in possible at 7 a.m. in the morning! no direct, however indirekt daylight in the room about 10-12 minutes walk from ado bus Station central in the city

rather simple but good place

good AC, good location (close to colectivo for the ruins, several restaurants and shops), friendly staff

WiFi cuts out constantly (but is great when it does work), room is a little run down

Nice and clean bedroom, mattress was comfortable. Hotel was well located. The woman at the reception was very helpful, she advised us on which transport agencies were best to take us to Guatemala. We followed her recommendation and arrived to Guatemala safely.