The location was very convenient for all activities. The rooms were very clean.

The rooms ending in the number 1, i.e. 201, 301, 401 on the west end of the hotel are adjacent to a home that has 2 dogs that bark throughout the day and night. When booking a room at the hotel request an east or southern view. This will place you as far from the dogs as you can get.

Room was spacious. AC worked well. It was nice to have a fridge and microwave for leftovers. Staff were helpful and friendly. Pool on rooftop was nice. Very close to the ferry (water taxi) and not too far from everything else.Also was appreciative of water provided by house keeping and the refill jug in the lobby.

Booking.com still says there is a rooftop restaurant and bar next to the pool which is inaccurate. It is closed and would’ve been good to know beforehand that it would not be open so ordering drinks by the pool would not be possible.

The resort was very nice and clean. It was also nice to have the rooftop swimming pool and bar. The restaurant seemed like it was really more just snack food.

The location was ok if you aren't going to the split or sip and dip bar too often because they are both a good distance away for walking to and from a lot. There were enough restaurants and stores close by though. One bad thing is that there is no coffee anywhere at the hotel. There is a coffee pot in the room but they only leave tea for it. They didn't even have a coffee pot in reception where you could go down and get some. I like coffee as soon as I wake up. Having to wait till I got to a restaurant for breakfast was bad.

The location is very convenient. The bed was very comfortable. The shower was big and water pressure was great. We appreciated having a refrigerator, microwave and ability to make coffee in the morning.

The rooftop bar wasn’t open during our visit but we had use of the area with tables, small swimming pool and pool table.

The location of the property is excellent. Property also has an elevator and a roof top with pool great views!

Upon arrival I was placed in a room that hadn’t been cleaned.. they did move me to a clean room but somehow the key got misplaced for the room that wasn’t cleaned .. I didn’t like the fact that they wanted to charge me upon leaving for the key .. I told her it wasn’t my fault since I was put in a dirty room .. they did tell me that they wouldn’t charge me after I told them that.. also the rooms facing the east of the hotel you are going to hear the dogs start barking early in the morning around 6 it didn’t bother me that much but don’t expect to sleep in over the noise !! Other than that I would still stay with them again

The private balcony, the room utilities (small refrigerator, cafe maker, microwave), white bed sheet, the shower water pressure was great, roof top pool and every area of the hotel was very clean. Also, our room was ready before check in time and the check in representative was friendly. Five stars 🌟 for great customer service.

That the room didn't come with an iron, the hotel requirement that you need to put down $150.00bzd security deposit and the check out time was 11oclock. Which I believed is too early especially if you want to enjoy the pool a little more and shower off before leaving.

Everything. Rooftop pool fantastic, brilliant location. Reasonably quiet, great room with quiet a/c! Staff could not have been more helpful. Restaurant and bar were closed but didn’t matter at all as so many options locally. Will definitely stay again and would recommend

Not one thing. Everything was fantastic.

Room was comfortable, nice and big. Staff were friendly and helpful. Proper hotel which there isn’t much of on the island. Location was great and the rooftop while needing some updating was really nice!

There was lots of drilling and construction work on in the hotel which they didn’t inform us about as well as lots of noise from other guests (shouting that wasn’t addressed), room also wasn’t cleaned.

I loved the quick access to the center of town and modern, clean rooms. Bikes will make your exploration much easier, and they have some available to rent. Shower was nice & hot with good pressure, a huge plus when traveling.

Location was convenient to things to do, but the activity nearby creates some late night/early morning noise. Not unbearable, but I woke up more than I'd like. Make sure to use a white noise app.

The hotel is lovely and clean with amenities not found elsewhere, but the biggest thing was the staff. Sadly my phone was stolen while I was on the island - I was alone in a foreign country with no way to contact anyone. Angela at the front desk did not hesitate to let me use her personal phone to call home to have my family lock my phone down remotely and arrange a ride from the airport, with no expectation of receiving reimbursement for the costs she may have personally incurred (I did leave her a good tip to cover same). She went above and beyond and even drove me to the police station to file a report, waited for me at the station while the police did their thing, and drove me back to the hotel - all after her shift ended. Breakfast was fine, though nothing extraordinary. The wifi was the easiest to access and most reliable that I experienced in Belize. Location was good - fairly central and an easy walk to anywhere I wanted to go. Loved having an elevator in the building.