All staff were happy, helpful and very professional. Our room was in the old part of the hotel, which is interesting and quite quaint really. The room was above average size with a large bathroom. All the amenities you would expect. Clean, with a comfy bed. The bars, again in the old part were good as was the food and beers. Breakfast was exceptional. Location was brilliant, right in the city centre near the cathedral, with very reasonable parking (£5) What is not to like. Exeter has a surprisingly vibrant city centre, probably because there is no huge shopping centre sucking everything from the high street.

A cut above what you might expect from a "value" chain hotel. Beautiful old part of the building was all used as bar/restaurant and reception so full of character. The rooms are all in a purpose built 4 storey extension block at the rear. That meant modern well fitted and maintained rooms, very quiet, overlooking the private hotel car park. Lift for getting the luggage upstairs. Good sized bathroom. Everything very clean and modern. Comfortable bed. Tea/coffee/water in the room and plentiful. Location very near town centre so evening walkabouts a bit "urban" and typical town centre pubs, but great location for day time sight seeing etc. Good value for a clean and comfortable stay.

For the price we paid there was nothing to dislike

Central location and that we'd had lots of previous good stays at the property

We arrived and checked in only to find on entering our room that it hadn't been cleaned from the previous occupant(s). The cleaner was very apologetic and said she would do it immediately but when we went down and complained at check in, we received no apology but were just told that they were short staffed. On check out we repeated our annoyance and were told that we shouldn't have been allowed to check in when we did as the computer system would have shown that the room wasn't ready! Not the usual good experience here that we've had on previous multiple stays.

Location is great. Walking distance to the center and cathedral. The Marston’s Inns itself is full of history. They did an amazing job to restore the place and kept its original charm. Room is good size and there is lift inside the building. The onsite bar and restaurant are super handy.

No fridge in the room to keep milk cold if you just want to make a cuppa. No air conditioning unit only a small fan in the room. Street noise at night as there are bars and pubs nearby. Private parking is very expensive! It said £5 a day, but when we arrived it changed to £10 a day due to seasonal change. Luckily street parking is not difficult there. So we parked our rental on street most of the days.

Everything from the check in to when I checked out 3 days later...the staff were absolutely amazing to me and made me feel really special....my room was large spotlessly clean and really comfortable..I was staying for a family wedding which was nearby and the staff were on hand when 12 of the wedding party met at the hotel... The day after the wedding the receptionist I believe is called Louise came and sat with me and asked me to tell her all about our special day... I cannot praise the hotel and staff enough it was amazing. I will certainly stay again... Thank you to you all at the White Hart..

Nothing it was perfect 👌

Having stayed before we went for location. Short walk to bars and restaurants to either riverside or centre of tiwn

Gone up in price so we're expecting great things. While booking.com said parking was £5 per night the receptionist told us it was £10 and she was very cross with booking.com. Breakfast ordering was such a nightmare we gave up and went down to cafe on riverside. Previously we helped ourselves to fruit, cereal, tea or coffee but this time it was all priced strictly separately ie continental, full English, tea and coffee were extra...no flexibility at all. Never again. We shall be complaining to Marsdens

What a great find The White Hart was. We booked this as we were attending a party at the Quay and we were surprised at how easy it was to walk there in just 5 minutes - a great location for the quay or city centre. The room was clean and spacious and had everything we needed. We booked in for a cooked breakfast in the morning and it was lovely - freshly cooked and fantastic value for money. Parking was just £10 for the night, which was also a bonus. We honestly couldn't fault it and if we needed to stay in Exeter again, we would definitely look to stay here again.

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We've stayed here before but came by car. This time we used the train from Bridgwater direct. Pub has had a makeover since we were last here. We had the same room as our previous stays, a twin. Good facilities, plenty of hot water for shower, kettle for drinks etc. Some street noise when window is open, from late night revellers but nothing that disturbed our sleep. Good coffee at breakfast. All staff are smiley & friendly.

They got my breakfast order wrong! I specially asked for poached egg & bacon on toast with no avocado , but I was given a poached egg & bacon sandwich. 🙄 I did point this out & Tbf they would have changed it, but as my husband was already eating his breakfast, I didn't want to wait.

Good size, clean room, very pleasant staff, parking. As we were in Exeter for Christmas with family we essentially only slept in the hotel, not using the dining or other facilities. A perfect location for shopping, the Quays, and walking to our relatives. A good price.

The mirror light in the bathroom was not working when we got there but was quickly replaced. The bedside lights were too dim for aged eyes to read by. The room was very hot when we arrived there and we turned off the radiator but it remained hot throughout the nights from the towel rail and we left the window open. Not good for the heating bills or the planet. The radiator gurgled all the time. Being Christmas and skeleton staffed we only mentioned the first which was fixed, others might have been if we had bothered the staff.

Great central location with parking on site Spacious room with all the basics for a short stay Nice bar with friendly staff