Room was clean and comfortably furnished. Bed was perhaps a little soft but Islept well, no doubt the black out curtains and lack of any noise disturbance helped. The complimentary tea, coffee, hot chocolate and biscuits were good. Staff I interacted with were all polite and efficient in their dealings with me. Plenty of free car parking and just a short walk to the town centre makes this a great choice.

I could mention the lack of any bedside electrical socketes or USB sockets but it was actually nice not to wake up to the sight of my phone. Just make sure you have a suitable charger with you. The bathroom had an over bath shower, not great as it was a little cramped and awkward in use but there was plenty of hot water and it got the job done, just allow yourself a bit more time.

The staff were all fantastic. The breakfasts were mediocre, so we were disappointed. The beds and bedroom were comfortable. However, as a disabled guest, the bathroom was very small and cramped in our accessible room. We loved the view of the pathway alongside the canal. The location was excellent for reaching other places in the vicinity. Plenty of shops for anything you may have forgotten. On the whole, we were happy with our stay, but would have preferred a better breakfast and more space in the bathroom. Impressed with the parking spaces available, especially those for disabled.

Already set out in our previous report.

The room we had been allocated was in.the older wing of the hotel . Room was def not warm and hot water was tepid. As we were there for 2 nights , and when asked the staff changed our room for a newer , better one on the ground floor Added an extra heater and water was hot . The staff couldn't have done more to accommodate us. They were excellent! The cooked breakfast was good for choice, inc additional cereals, fruit and yoghurts. Great value when pre booked.

No lifts for first floor rooms , just a set of stairs.

Huge room on ground floor, loads of space. Plenty of tea & coffee sticks and a packet of biscuits which were welcome after a long day of the motorbike. Staff were all very friendly and helpful, nice West Country down to earth welcome to brekkie. Loads of parking and generally had a safe and secure feeling about the place. Dinner in the evening (I had Lamb rogan josh) was pretty decent as well. Generally exceeded my expectations given the price I paid and the age of the property. Good location for stopover, Tesco fuel station round the corner.

Generally clean but dated and smelled a little of stale smoke. The shower was pretty feeble but got me wet. Radiator, although not on, did make a noise all night, I'm not a complainer so didn't mention it but perhaps I should have to give them a chance to try and stop it.

Replacing the previous review as since we were last here it's no longer a Best Western hotel but a Crest hotel. The hotel is still as dated and rundown as it was before but the wallpaper has now been painted, I presume in an attempt to freshen it up a little. Unfortunately it just gives the appearance of a hotel that's bereft of funds. The rooms are still spacious. Shower is good with plenty of hot water. Mattress was poor, linen ok. Room had an iron and ironing board which was very handy. Tea and coffee facilities. Still no Aircon. The room was exceptionally tired and dated. Bathroom needed stripping out. Breakfast was full English and continental which was good apart from the orange "juice" which was vile. HOWEVER, the cost for two staying overnight with breakfast included and free parking was £80, and for that you really can't complain. I'd rather stay here than the local Premier Inn. The catch 22 is if they spent millions refurbishing the entire hotel (which it needs) and put the price up to £150 per night, charged for breakfast and parking in order to recover the costs, I'd go elsewhere.

Poor mattress

I had already seen the rooms internally online. The room was very clean, bed sheets clean and freshly laundered, the bed and pillow were very comfy. All the staff were very pleasant, warm and welcoming. Breakfast was ideal. Great value for money and ultimately a hotel which focuses on the important things and gets them right. Id not have any issue returning.

No functioning on-site EV charger available, but there was a number of available chargers I was able to use at the nearby supermarket as kindly directed by hotel staff. Was only a short walk away.

I was very pleased I used Tiverton Hotel while visiting family. The room was spacious, well appointed and quiet. The mattress good quality and I slept well. The parking arrangements were ideal and suited me as I have poor mobility. There is a disabled friendly room. I liked the handy bar and restaurant and always had an enjoyable meal. Breakfast was plentiful and always enjoyable. Thank you to all the friendly staff for making my stay a pleasant experience.

There was nothing that I found off putting or problematic.

The location, the bar meals and the accessibility between the car park and the bedroom were all important to us as we were travelling with dogs. We were able to park right outside our window and keep an eye on our dogs. The staff were friendly and helpful.

The tables and especially the bar were sticky. This was explained as being residue from the sanitising spray but Covid was 4 years ago. The alcohol based spray has imo melted the varnish so it needs sanding down and reapplying as it’s really rather unpleasant. Also it was very hot in the bar - last time we stayed, the doors were opened and it was much better. The curtains in the bedroom were rather shabby and the bathroom is pretty tired.

I stayed in the quieter part of the hotel which was very good Reception staff very good

Outdated, room furnishings worn especially chair in room 80 It's a dated hotel and could do with updating. Wasent shown where things were in the breakfast room which could have been done. Though the lady smiled as soon as she ticked my name off the list she was gone. I stayed in the disabled room,I am disabled but not overly so. A wet room would have been better than a stall, which is difficult if you have a wheelchair to access.

So I was a little worried because the pictures made it look very outdated but I was pleasantly surprised. The room was absolutely massive and the shower power was amazing. We had everything we needed. The staff were wonderful especially Karen on the Front desk and the lady at breakfast this morning. The beds and pillows were very comfortable I didn’t want to get up! They went above and beyond. Breakfast was served until 10am and we got there at 9.45 so wasn’t much left but what was left was lovely. Loads of choices for breakfast and it’s an absolute bargain. I would 💯 come back here. Thank you so much you gave us the best start to our holiday.

I don’t want to moan but there was dust all over the tissue box in the bathroom and in the wardrobe that has been missed but everything else was perfect and very clean.