Beautiful, historical building with lovely grounds and great views of the city and the River.

Communicating with room service was impossible. Even after being forwarded by the front desk and dialing directly I kept getting a voice mailbox, dropped call or busy signal. Also, the lounge food service was a little slow. Evidently the kitchen was short staffed the evening we ate in the confederation Lounge.

This room renovations are nice. My room was very spacious and comfortable. The pool and exercise area was well equipped and comfortable. It was nice that your senior bellmen still remembered me from when I was a regular almost 15 years ago

There was nothing that I disliked about the account.modation. I have stayed here many times throughout the years

- The heritage building is beautifully preserved, in keeping with its original charm whilst not looking outdated. - The in room dining food could be made with more care BUT the lady who served it named Christina is PHENOMENAL and was quick to make right any issues I had. Having Christina come fo the door brought such a smile to my face and to my daughter, to whom she brought some delicious chocolate covered strawberries. Please recognize Christina for her kindness and gentle spirit. She is a GEM and you’re very fortunate to have her on your team. - The pool is AMAZING with its ambient music, colour changing lights and WARM, clean water. This hotel pool far exceeds any I’ve been to. I want to give a very special thank you to the pool attendant whose name escapes me, but she is a very lovely young lady who gifted my daughter something very special, which is deeply appreciated. - The location is perfect for strolling the river side or downtown, with everything you need within walking distance - The communication throughout our stay was exceptional, with the option to make requests via text message.

The television remote in room 500 was slow and glitchy but that’s our only real complaint and it’s minor. I’m sure a change of batteries would have done the trick :)

Staff . The brunch was very good and the attention we had from the chef in regard to allergies was very much appreciated. The longe was vey accommodating in allowing our family to be together at numerous times throughout the whole weekend. The whole staff from dining room to lounge and valets were exceptional. Thanks to all of them. It allowed our family from Chicago, Victoria and Alberta to celebrate Easter together.

Room need ed a little car . Bathroom paint trim and fix wall paper under the sink. Clean under TV, bar , clothes storage cabinet.

The service personable, professional and efficient.. The , decor of the newly renovated lounge is great! Freshened up with still maintaining its charm. . Our meals delicious. The smoke charcuterie board amazing . The experience of the Hotel Mac is and always lovely. I will continue to dine, lunch and occasionally stay in years to come.

Our room was showing slight wear and tear, but hardly mentionable, ie; one nightstand table top finish is worn off and glass missing. I can't wait to be in one of the renovated rooms next time. I had trouble with the pillows being uncomfortable however, I had absolutely no trouble with a previous stay. So it could just be me.

We had nice view, staff upgraded us for free at this charming old property and staff were lovely. It was close to the venue we attended. The room was larger than typical rooms at Fairmonts. our room was quiet.

No real lobby or place to sit besides the drink lounge. The decor and furniture is old and tired but the bed was comfortable. There were no magazines in the room that typical hotels provide for tourists to find info about the city. Location was not near any shopping although it was close to the venue we attended for a talk.

The hotel itself is architecturally stunning and its location overlooking the river valley is perfect. The room was elegantly furnished with high ceilings and plenty of space. Bathroom amenities were a treat! The hotel bar is a sophisticated space, and we enjoyed being able to walk out into the gardens with our drinks.

Our stay was wonderful - we have nothing but great things to say about the Fairmont Hotel MacDonald!

Everything was excellent. The view from the patio is incredible. Rooms are spacious and impeccably clean.

Our only option for parking was the valet. A bit pricey but thankfully only one night.

The room we booked was Fairmont Gold, and it was exceptionally clean with a fabulous river view. The complimentary canapé and breakfast were significant advantages. We come here to stay every year for our autumn retreat. The staff is incredibly helpful and friendly. And the location is so perfect for a walk along the river and with beautiful fall color changes.

Historical well kept comfortable , helpful staff

Service in lounge was poor one evening - we were waiting for the guy more than 30 mins to order more drink