253 reviews
From
$683710 Hillsborough Rd, Durham, 27705, North Carolina, United States
253 reviews
1/32
Business center
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
SureStay Plus Hotel by Best Western Durham Medical Center is a 3-star hotel in Durham, North Carolina, United States. The address is 3710 Hillsborough Rd, about 3.9mi from the city center. Breakfast is offered, and rates start from $68 per night.
Guest amenities include free WiFi, free private parking, a 24-hour front desk, air conditioning, non-smoking rooms, wheelchair accessibility, an elevator, and free toiletries. The property is pet friendly (extra charges) and features a business center (free), fitness center (free), on-site parking (free), and meeting/banquet facilities (extra charges). Beach chairs/Loungers are available, and a bathtub rounds out the bathroom amenities.
The listing shows 253 reviews.
SureStay Plus Hotel by Best Western Durham Medical Center provides a traveler-friendly base with dependable comforts. Guests can enjoy free WiFi, free private parking, and a 24-hour front desk ready to help. Air conditioning keeps things comfortable, non-smoking rooms ensure a fresh atmosphere, and an elevator helps with easy access to each floor. Bathrooms include a bathtub and free toiletries, and Beach chairs/Loungers are available for a bit of sunny relaxation.
Pets are allowed with charges may apply, making this a welcoming option for four-legged travel companions. Business travelers will appreciate a free business center and a free fitness center, plus on-site parking. Meeting/banquet facilities are available for an extra charge. The listing shows 253 reviews, offering a glimpse of guest experiences. For payment, cash is not accepted; accepted methods include American Express, Visa, Diners Club, Mastercard, Discover, and Carte Blanche.
Breakfast is offered, rounding out the convenient stay. As a solid 3-star choice in Durham, this property stacks value with practical perks for both business trips and leisurely getaways. A friendly, uncomplicated option for travelers seeking easy access to the area and a comfortable place to rest after a day of exploring.
Closest airports
Raleigh-Durham International Airport
13.8miPiedmont Triad International Airport
55.1miBusiness center
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Free toiletries
Bathtub
Show 6 photos
Suite, King Size, Sofa
1 King Size Bed
1 Sofa Bed
560 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Show 7 photos
Room - 2 Double
2 Double Beds
280 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 10 photos
Accessible Room
1 King Size Bed
280 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 12 photos
King Room
1 King Size Bed
280 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 8 photos
Suite, Accessible
1 King Size Bed
1 Sofa Bed
560 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Show 12 photos
King Room, Accessible, Sofa
1 King Size Bed
1 Sofa Bed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Show 5 photos
Suite, 2 Double Beds
2 Double Beds
1 Sofa Bed
560 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Show 5 photos
Suite
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Deluxe, King Size
1 King Size Bed
More details
Deluxe, 2 Bedroom
x4
+
x3
More details
Triple Room
More details
Duplex
More details
5.5
253 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Kenneth
10
January 2024
Everything was perfect. The Room was exceptional. Akia the from Desk Attendant was very nice and helpful. the Breakfast was very good. Overall everything was great. I really enjoyed my stay. Hopefully I can come for a weekend.
There is nothing I didnt like. Everything was as expected. I was very pleased. My wife Wife was very pleased with the room and the Breakfast. The Room was very clean. The service was very complimentary.
Vern
8.2
October 2024
The room was very clean and comfortable. The lobby staff were friendly and very helpful. Check-in and check out were very easy. The safety of the 3rd floor being key carded was a bonus.
The elevator was out and we were there for a medical visit and taking the stairs was a huge inconvenience. The free breakfast was sparce.
Veronica
8.2
May 2024
I like that you are renovating and closing in the rooms instead of them being on the outside. The mattress and pillows were excellent and pleasant to sleep on.
I didn’t like that the rooms had no carpet and the sloped in tub. I couldn’t turn around in the shower without thinking that I would fall. I think that is a safety hazard to the guest. Tub’s should be flat surface.
Richard
9.1
May 2024
The hotel was a little confusing upon arrival but that got worked out quite well. The staff was extremely helpful and pleasant. The facilities seemed to be being worked on but that was not a distraction
Nothing that I can think of. My stay was quite pleasant.
Dennis
8.2
August 2023
I liked the rates. I like the location. I like the staff.
I didn't like the bedding.The blanket was very thin. I didn't like the bathroom.. I feel as if the tub could have been more cleaner. I think you should also give out better quantity of wash clothes and towels; especially when a guest is staying for several nights.
Annie
10
January 2024
Sam was really helpful. He made sure when the elevator messed up that I was able to get a room downstairs. I am not able to climb stairs. He has a great personality.
The water in shower was all confusing. Couldn't find a good water temp.
Arnice
8.2
February 2025
Nice staff and quiet environment
The toilet kept running all night and my bathroom door lock didn't work which didn't allow to door to close properly
Parker
8.2
June 2025
The property is close to Mc.Donalds, cracker barrel and a CVS next door
The pool was not open,floors peeling up
Teresa
9.1
May 2025
It was not really anything left when I got there but it is all good
There could have been some juice at least
Abdul-azeem
10
June 2025
Nice breakfast, big bed, clean hotel, quiet area
Airports
Raleigh-Durham International Airport
13.8miPiedmont Triad International Airport
55.1miAirports
Raleigh-Durham International Airport
13.8miPiedmont Triad International Airport
55.1miBusiness center
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Free toiletries
Bathtub
Accessibility
Toilet with grab rails
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Tea/Coffee maker
Front Desk Services
24-hour front desk
Invoice provided
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Hardwood or parquet floors
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Smoke alarms
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness center
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Discover,
Visa,
Mastercard,
Diners Club,
American Express,
Carte Blanche
This property does not accept cash.
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