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5.5

253 reviews

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd, Durham, 27705, North Carolina, United States

Choose dates to view prices

Business center

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center is a 3-star hotel in Durham, North Carolina, United States. The address is 3710 Hillsborough Rd, about 3.9mi from the city center. Breakfast is offered, and rates start from $68 per night.

Guest amenities include free WiFi, free private parking, a 24-hour front desk, air conditioning, non-smoking rooms, wheelchair accessibility, an elevator, and free toiletries. The property is pet friendly (extra charges) and features a business center (free), fitness center (free), on-site parking (free), and meeting/banquet facilities (extra charges). Beach chairs/Loungers are available, and a bathtub rounds out the bathroom amenities.

The listing shows 253 reviews.

SureStay Plus Hotel by Best Western Durham Medical Center provides a traveler-friendly base with dependable comforts. Guests can enjoy free WiFi, free private parking, and a 24-hour front desk ready to help. Air conditioning keeps things comfortable, non-smoking rooms ensure a fresh atmosphere, and an elevator helps with easy access to each floor. Bathrooms include a bathtub and free toiletries, and Beach chairs/Loungers are available for a bit of sunny relaxation.

Pets are allowed with charges may apply, making this a welcoming option for four-legged travel companions. Business travelers will appreciate a free business center and a free fitness center, plus on-site parking. Meeting/banquet facilities are available for an extra charge. The listing shows 253 reviews, offering a glimpse of guest experiences. For payment, cash is not accepted; accepted methods include American Express, Visa, Diners Club, Mastercard, Discover, and Carte Blanche.

Breakfast is offered, rounding out the convenient stay. As a solid 3-star choice in Durham, this property stacks value with practical perks for both business trips and leisurely getaways. A friendly, uncomplicated option for travelers seeking easy access to the area and a comfortable place to rest after a day of exploring.

Closest airports

Raleigh-Durham International Airport

13.8mi

Piedmont Triad International Airport

55.1mi

Most popular amenities

Business center

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Free toiletries

Bathtub

Rooms

King Suite with Sofa Bed in SureStay Plus Hotel by Best Western Durham Medical Center

Show 6 photos

Suite, King Size, Sofa

1 King Size Bed

1 Sofa Bed

560 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

Double Room with Two Double Beds in SureStay Plus Hotel by Best Western Durham Medical Center

Show 7 photos

Room - 2 Double

2 Double Beds

280 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

King Room with Roll-In Shower - Disability Access in SureStay Plus Hotel by Best Western Durham Medical Center

Show 10 photos

Accessible Room

1 King Size Bed

280 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

King Room in SureStay Plus Hotel by Best Western Durham Medical Center

Show 12 photos

King Room

1 King Size Bed

280 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

King Suite with Roll - In Shower - Disability Access in SureStay Plus Hotel by Best Western Durham Medical Center

Show 8 photos

Suite, Accessible

1 King Size Bed

1 Sofa Bed

560 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

Show 12 photos

King Room, Accessible, Sofa

1 King Size Bed

1 Sofa Bed

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

One-Bedroom Suite in SureStay Plus Hotel by Best Western Durham Medical Center

Show 5 photos

Suite, 2 Double Beds

2 Double Beds

1 Sofa Bed

560 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

Show 5 photos

Suite

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

Deluxe, King Size

1 King Size Bed

More details

Deluxe, 2 Bedroom

x4

+

x3

More details

Triple Room

More details

Duplex

More details

Guest reviews

5.5

253 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Kenneth

10

January 2024

Everything was perfect. The Room was exceptional. Akia the from Desk Attendant was very nice and helpful. the Breakfast was very good. Overall everything was great. I really enjoyed my stay. Hopefully I can come for a weekend.

There is nothing I didnt like. Everything was as expected. I was very pleased. My wife Wife was very pleased with the room and the Breakfast. The Room was very clean. The service was very complimentary.

🇺🇸

Vern

8.2

October 2024

The room was very clean and comfortable. The lobby staff were friendly and very helpful. Check-in and check out were very easy. The safety of the 3rd floor being key carded was a bonus.

The elevator was out and we were there for a medical visit and taking the stairs was a huge inconvenience. The free breakfast was sparce.

🇺🇸

Veronica

8.2

May 2024

I like that you are renovating and closing in the rooms instead of them being on the outside. The mattress and pillows were excellent and pleasant to sleep on.

I didn’t like that the rooms had no carpet and the sloped in tub. I couldn’t turn around in the shower without thinking that I would fall. I think that is a safety hazard to the guest. Tub’s should be flat surface.

🇺🇸

Richard

9.1

May 2024

The hotel was a little confusing upon arrival but that got worked out quite well. The staff was extremely helpful and pleasant. The facilities seemed to be being worked on but that was not a distraction

Nothing that I can think of. My stay was quite pleasant.

🇺🇸

Dennis

8.2

August 2023

I liked the rates. I like the location. I like the staff.

I didn't like the bedding.The blanket was very thin. I didn't like the bathroom.. I feel as if the tub could have been more cleaner. I think you should also give out better quantity of wash clothes and towels; especially when a guest is staying for several nights.

🇺🇸

Annie

10

January 2024

Sam was really helpful. He made sure when the elevator messed up that I was able to get a room downstairs. I am not able to climb stairs. He has a great personality.

The water in shower was all confusing. Couldn't find a good water temp.

🇺🇸

Arnice

8.2

February 2025

Nice staff and quiet environment

The toilet kept running all night and my bathroom door lock didn't work which didn't allow to door to close properly

🇺🇸

Parker

8.2

June 2025

The property is close to Mc.Donalds, cracker barrel and a CVS next door

The pool was not open,floors peeling up

🇺🇸

Teresa

9.1

May 2025

It was not really anything left when I got there but it is all good

There could have been some juice at least

🇺🇸

Abdul-azeem

10

June 2025

Nice breakfast, big bed, clean hotel, quiet area

Points of Interest Around SureStay Plus Hotel by Best Western Durham Medical Center

Airports

Raleigh-Durham International Airport

13.8mi

Piedmont Triad International Airport

55.1mi

Amenities of SureStay Plus Hotel by Best Western Durham Medical Center

Business center

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Free toiletries

Bathtub

Stay rules - SureStay Plus Hotel by Best Western Durham Medical Center

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

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