Location was within walking distance of supermarket and also the Clocktower hotel. Although this was not open on the public holiday. The room was set out very well. Lighting was so good. Bedside lights bright to read by. Good shelving to put luggage on. Plates and microwave. Bed very comfy with a nice rug to throw over. The shower was large and fantastic, with very nice large bottles of shampoo, conditioner and body wash that all smelt amazing. The receptionist was one of the nicest ladies we’ve come across. Above and beyond. Offered to help with our luggage and was naturally friendly. So nice after 8 hours of travelling.

We didn’t mind the stairs but all rooms are upstairs.

A nice quiet little motel close to a supermarket and pubs (for food). I found the bed and pillows very comfortable and had a good night sleep. Good onsite parking. I had to detour onto the old Pacific Highway to get there, but it's not that far and serves as a reminder of how great the Pacific Highway is now that it's mostly four lane divided road. If you're heading north from Grafton it's a nice scenic drive back to the new Pacific Highway.

I couldn't connect to wifi (not sure if it was a motel problem or a me problem). I didn't raise it with staff because I could tether to my phone. I also had trouble working out how to use the heater (again, could be a me problem), but managed to get it going eventually.

I stayed here one night passing through on my way to another town. I really recommend Civic Motel. I was able to park my car undercover. A close walk into town. Quiet location. The rooms were well maintained with both fan and air conditioner. The shower was a real one. I really loved how they have Foxtel and Stan available. As I don’t have Stan at home I was able to re watch the Dawn of the Dolphins series. As I was also working on the run the wifi was absolutely exceptional and worked a treat. There’s also a pool for those who wanted to swim. The staff were all very friendly. However we can replace the Dragons photos in the main office with Dolphins or Bulldogs hahahaha.

I liked everything.

The location is fantastic. Just a quick walk to the center of town and a shopping center and supermarket is 3 minutes walk away. The staff were super friendly and helpful and I really appreciated that I was able to check in early with no penalty. I was given a separate pool towel which was much appreciated. Also, I didn't hear anything at night, considering it's so close to town.

I can't really fault this place. It was easy to find and I could check in early. The place was clean, comfy and everything was in perfect order.

contactless access to room was handy, given a pin number for key on front door, comfortable bed, amazing shower, very handy booklet on all the local activities, plus we didn't realise the jacaranda festival was on, such a beautiful thing to see, blooming jacarandas. the clocktower pub did an amazing meal, and easy walking distance. coles next door.

there's no complaints, I just wish i could stay longer

We stayed here just for one night as a stop off driving through. Arrived late and departed early but I would come back and stay again if I was coming to Grafton. Good location, very clean, exactly what you need! Didn't have much interaction with the staff, just a quick goodbye to reception when leaving the key back but she was very nice!

Very clean. There was a cold bottle of water in the fridge & glasses. Tea/coffee & plates/cutlery for if you bring in take away food. Tea towel included. Had hair dryer & ironing board. Easy operation of a/c & heater including tv with netflix, etc. free of charge. You don't have to log in to your account. Have free wi-fi. Centrally located. Undercover parking. Friendly check-in person.

Could hear conversation next door although muffled. Turning up the volume on tv would mean that people from the other side of the tv wall could possibly hear my loud tv. Plumbing was loud both in my room & next door whose voices i could hear. Need a ramp for the deep curb on driveway.

Cozy room, friendly and professional reception. Very clean, comfortable central location.

Reservation confirmation specified ground floor. Not true on arrival as it was necessary to climb a flight of stairs Kitchenette advertised, but if this was in the room, cutlery plates, microwave, small fridge were provided. I suppose there are different interpretations of Kitchenette. Inner courtyard view advertised were not in evidence. Rather tiny room, poor quality chairs the only seating option. Rather overpriced for what was offered.

A lovely clean room with nice furnishings, beautiful fresh scent that ny son commented on when we walked in. You could tell thst the cleaners & the property managers cared. The motel didn't feel dated when you walked in. Nice colouful cushions, cookies & exceptionally clean. A very good experience. Thankyou

The Civic is an older, small motel in a central but quiet location. The rooms have been maintained to an immaculate standard and are spotlessly clean and comfortable. The true test of a hotel / motel is whether you would stay there again. The answer for me is yes without any hesitation.

Nothing to not like