The location is great. We got a parking on the ground level which was very fortunate. When we arrived after 4:00 pm, one of our rooms was not ready but hotel front desk and cleaning staff worked hard to make it ready so we could move in. Breakfast dining area is great with the view of the lake. Breakfast offers many choices.

The insulation of the rooms are not very good. When other passed by we could hear pretty much every word they were saying. Room temperature was centrally controlled at 23.5 degrees which could be a little lower.

Situated right on the lake, the views are fantastic, and the physical hotel itself is upscale, clean, and comfortable. The staff is friendly and helpful. The hotel's location offers easy walking access to the town for off-property experiences. This is definitely a destination property for those wanting to visit the Lake District! I would absolutely stay here again.

While the in-room bathrooms are OK, I would prefer a nicer bathroom along with more shelf space.

The location of the hotel is second to none with stunning views over the lake to Isola san Giulio. We were in the annex Villa Gippini while our sons were in the hotel. The rooms in the hotel have been renovated and are uniformly grey which is not as attractive as the villa with its painted walls and ceilings. Both rooms had lake views which were fabulous. Ours was very spacious and though simple was very comfortable. The hotel is quaintly old fashioned in some respects but what sets it apart is the magnificent (and probably old fashioned) service. The staff cannot do enough. The restaurant is fabulous. We had two delicious lunches and an amazing dinner. The pool area is wonderful with views over the lake. We didn’t swim in the pool however as the silky water of the lake was more to our taste. We loved our stay. Orta San Giulio is a beautiful town. We would definitely return.

We loved everything.

Great location! Terrific staff. The man at the front desk gave us a late checkout and was super obliging. Nice hotel. The room itself is done up, but is painted all brown and therefore could definitely use a painting - and a bigger TV. As other reviews have said it would be great to lose the shower curtain too. Breakfast was decent enough and it was very nice to look out at the lake in the breakfast room. Drinks on the terrace are lovely to do. We would definitely stay again.

Fantastic location with an amazing view from the terrace. Room views are great even when faced towards the main land and not the lake. Breakfast was very good, and nothing missing. Friendly staff.

The keycard didn't always work, and the walls are quite thin, so you do hear the neighbors. The restaurant is not very fantastic unfortunately, but there are plenty of alternatives nearby.

Lovely hotel in a great location. The staff are helpful and friendly. They offered us a free pickup from the station which was an added bonus! The trip over to the beach was also a lovely little extra!

It was difficult to control the AC in the room, so occasionally it got a little chilly! The lighting was a little dim- but was fine when the curtains were open.

Great location, and stunning setting with amazing view from the room. Breakfast had plenty of selection and the staff were all very friendly.

The room was quite small for the price, and disappointed that we couldn't control the in room temperature. It was high summer and the room was very hot, but temperature was controlled centrally so we couldn't make it cooler.

The hotel is stunning- from the outside it is a historical building but has been renovated with all the modern fittings and comforts. The room was clean and had an amazing view of the lake (the Hotel had upgraded us to a room with a view which was very appreciated and a lovely surprise) - top quality amenities from the linen to bathroom toiletries. The hotel is on the water (unfortunately we where there on a overcast winters day and so could not maximise the pool and all the outdoor facilities) but could see that it would be amazing in warmer weather. The breakfast spread was extensive and delicious- it catered for all dietary needs and the staff were attentive.

One small mishap was that we had arrange a pick up form the train station and had to phone them to remind them - but they remedied it fast by sending a transfer ASAP

Only issue we had was the AC was not working in the room we were allocated and the Hotel changed rooms for us whilst we were out at dinner. Unfortunately same problem happened and AC wasn’t working in the new room. Hotel staff promptly moved us to a room that had working AC

First two allocated rooms did not have working AC so had to move twice

Location is great and directly located in the village. Much appreciated parking View to the lake is wonderful Really like the comfort of the room and the breakfast Restaurant at the hotel is better than many restaurant in town. Price for quality is very good

Pool is great, but should have towels available at entrance and pool service for drinks.