You found the true by Hilton in rock Hill, South Carolina to be the perfect spot to get some rest during a long 7 State Rd. trip. Rooms were super clean, modern and practical. The place was spotless from top to bottom as if it opened the day we arrived! They had a very nice complementary breakfast, including egg frittata,sausage, oatmeal, various cereals, teas, and coffee. a futuristic pancake, making machine that makes you pancakes with a wave of a hand! there is a gym and an outdoor pool.

Everything was positive

I love everything about this hotel. I really don’t want to stay at any other. The beds are super comfortable, the pillows are to die for.

The cleaning crew sounded like they were slamming something against the wall about 5-6 times. Not sure if it was vacuuming or what and then tried to come in my room even though I had do not disturb sign on the door. Other than the rude awakening it was great.

Great selection and appetizing. Bathroom amenities were uniquely packaged and easily manipulated. Walk in shower was better than a tub. Air/heat controls were simple and easy.

Because of our schedule, we ate several meals in the room accumulating trash. Towels were not changed out for fresh. Understandable for house keeping on a weekend. Location being with all other brands with sale general area would have been better closer to the event (University).

The location was easy to find. Front office arrival staff: Young man did a great job. Gave us some advice that we appreciated. In the morning the front safe another great job. Explaining breakfast procedures. Maintenance staff were cordial and engaging.

Trying to find ice maker on our floor. Found out it was on first floor near the elevators.

The cleanliness of the public areas was outstanding! Breakfast was well supplied and restocked as needed. Front desk staff modeled excellent customer service.

Our bed was a bit sloped. May be time for a new mattress!

The room was very comfortable and nice

When I booked the room they told me I would have the first floor which I requested the first floor once I arrived they told me I had the third floor but I also had a message saying I would have the first floor.

Clean and comfortable. Nice breakfast and great coffee. Staff was so pleasant! Overall great Choice. Will be our new place to stop when heading to Florida.

Nothing we didn’t like. But could have comfort height toilets for people with bad hips!🙂

It was in a nice location , LACK OF COMMUNICATION

The lack of communication with the booking company and the hotel Changes to my reservation were made in a timely manner and I was STILL WA OVER CHARGED 206$ AND I HAVE NOT RECEIVED MY REDOUND YET Needless to say there were several out us in the same situation and we were told to call back Monday when the manager is in .

The property’s was great overall! Very clean! Excellent staff! Great breakfast! Comfy beds!

We were awakened in the middle of the night to screaming from the room next door.

I liked the convenience to our venue. Loved the front desk staff, Jacob and Carly. So welcoming and helpful. Very clean facility. No closet but for one nite stay, no problem. Glad for coffee all day and night!