Cleaning is only done every 7 days which is too far apart . Couriers / delivery folks are allowed to go up to guests rooms to deliver items to guests which isn’t safe. No assistance with guests luggage

Lovely rooms, spacious, clean and stocked well. Beds very comfortable. Liked having the kitchen and room was quiet. Excellent customer service.

Pool area was cold, should keep the room temperature warmer, if not both room and water, caught a bad chill.

Loved the layout of the room, kitchenette, comfortable beds/pillows. Very enjoyable stay . Breakfast was good.

There were only about 25 channels on the cable TV and no sound on two of the channels. Limited viewing options unless you have a phone or laptop to stream content

I made my own breakfast - thanks to the full kitchen in the room.

The cleaning schedule was not great for my room - I arrived Friday evening and stayed for over a week - leaving the following Saturday. It was cleaned the day before I left - would be better mid week.

Very clean rooms and good internet connection. Very convenient kitchenette. Comfortable beds and nicely organized room. Bathrooms are clean and well equipped.

Dishwasher is full of washed out dishes. It would be nice if they are stacked in cabinets which is easy to access.

the facility was very new and clean.

the fact that my first task on my weekend away was to unload the dishwasher. :( and that the dishes were crammed in so haphazardly that they were not clean. we had to wash dishes before we could use them.

Everything was as expected

The staff at the front did not inform me that I had to return to the desk when checking out , in order to receive my 250.00 deposit back

The staff at this hotel are professional, courteous and above average in my opinion. The hotel is well kept and nice… but it’s the staff who seal the deal.

Did not have the breakfast. Location was perfect for my purpose, right off the 401 for quick access to other areas

The property is clean and in a very serene environment

Some of the staff at the complimentary breakfast location didn’t exhibit good adherence to food safety guidelines. I noticed a staff use the same cloth to wipe the floor as well as the lunch table and coffee stand.