It was cool and spacious and the fixtures were like an apartment/Airbnb! The staff were very responsive and helpful. Checking in and check out was easy.

The lighting in the bathroom was poor as well as no light in the shower. I had to bring the portable mirror to the kitchen to do my makeup. Need a lighted mirror. There should be a full length mirror on the back of the closet door downstairs on main level as we left our heavy suitcases downstairs and dressed there. Sound travels easily due to lack of insulation so adherence to the 10 pm noise curfew is a must and would be helpful to be enforced.

loved the exposed stone. loft concept. modern decor. comfy bed. great shower. robes! full kitchen. walkable location. workspace upstairs as an option for remote work. decent parking. netflix and amazon prime free. great customer service- very quick to reply by text message. got late checkout! and extra coffee.

no amenities- could really use a gym. no natural light. very dark inside our room. no view. keys and codes a bit complicated. pricey for Kingston but very nice. cement floors are slippery. be careful could be dangerous. all the drinks in the fridge were alcoholic. could have used some non alcoholic options. would be nice to have regular TV channels.

Very cool stylish hotel. Supposed to be contactless checkin. Everything digital. But we had a few problems and the staff member who was there responded promptly. A few other minor issues and response was prompt again and efficient. The accomodations are lovely except the lighting is very poor throughout. Especially wanting in the washroom where good lighting is needed but also for reading in bed. Great location. Easy walking distance to everything.

Lighting

Everything about this place was beautifully done. Cudos to the interior designers. Although It needs a place where guests can hang out though and a nearby restaurant and lounge. I will be back!

The only problem here is Booking.com. The place was amazing but Booking . Com doesn’t know how to keep the hotel & guest in contact, therefore a lot of unnecessary complications comes up, like getting the info to enter the property. This is unfortunate for The Smith Hotel and it’s something Booking .com needs to handle immediately! I will be back to The Smith Hotel but probably through Airbnb.

Excellent property - well appointed modern, clean and spacious lofts - felt like an appartment. This will be my go-to if I have to stay in Kingston, ON again. Very close to all the nice shops and restaurants and yet very quiet. Also, the building itself (converted church) was very cool.

Exceptional design and style…accommodating full function and comfort.

Loved the ease and efficiency of access to the building, suite, and parking. Perfect location for our purpose.

Such an unusual place to stay. The apartment was beautifully done and very well equipped. Just off the main road, so very easy to walk to. Having a parking space too was a big plus.

Place was clean, staff was responsive when we needed them. The layout of the loft was lovely. I thought it was a really creative way to use the space.

I didn't like having to book 2 consecutive nights. I would not have stayed 2 nights.

Really cute apartment really close (walkable) to the centre of the city. Really well designed, loved the self check-in

Nothing

comfort, space

instructions for entrance picking up keys and leaving keys not good enough. not detailed enough. for instance, we had no idea that the second fob opens the drop off keys. very frustrating