the location was perfect..... liked the looks of the place, similar to an alpine/ Alps building. Our room had 2 beds, a couch to sit and watch t.v. or read and a fireplace as well as a large t.v. and also a large desk, excellent for computer work................. We received free breakfasts for 2 for both mornings and they had EVERYTHING from fruit..toast.... eggs.... hash browns.... sausage.... brown beans..... juice (3 types) ...waffles..... think the walk in price for somebody buying breakfast was 20.95 so clearly they offered a huge selection.... so very good deal if you stay there and get it for free................ hot water, it was hot and it arrived really quickly, that's a big plus!

the tap water pressure was rather weak, but getting the hot water so fast more than offset that............... so the only other thing was the toilet seats, they are really low. I, like many travellers, am a senior and you really had to careful..... mentioned it at checkout and was told they have started to replace them with higher ones.

This is a unique and rustic hotel. We absolutely loved the pool area. We went mid july so the temperature of the pool was perfect.

I didnt like there was no microwave.. but there was a fridge. Our sink did not drain in our room and was completely filled up and the toilet had trouble flushing however, I called to let them know and they upgraded us to a king suite and they were very accommodating. Breakfast was good.

That they listened to what I needed and it was perfect for my mom who is elderly and has a very hard time walking long distances. Loved that there was a pub and restaurant on site. This was major. Breakfast was included. Staff was very friendly. Exceptional staff. In all areas.

Could use some updating for sure but was very clean. Newer TV would have also been nice.

Enjoyed the room. Loved Tom's Place

I thought front desk staff could have been more welcoming. Called back to question charges on my credit card and talked to front desk staff who seemed abrupt and not very friendly. I have been in business for over 40 years and I have stayed at many hotels. I think a friendly, customer service oriented front desk staff should be expected.

We had such a great time. The room was so cozy. It was very clean and no musty smell. The breakfast that was included was above expectations. The pool was great. We had supper at Tom's place, one of the 2 on site restaurants and it was fabulous.

My husband ordered the romantic package of champagne and strawberries to be waiting in the room as we were celebrating our 25th wedding anniversary. With tax it was $37.95. I would not recommend wasting your money as it consisted of an Ontario bottle if sparkling rose and 2 medium sized strawberries.

Had a lovely stay in a very clean, quaint environment. Outdoor pool was lovely. Convenient bar/restaurant on site, as well as a high class restaurant. Free breakfast was served in the restaurant

Staff on front desk were exceptionally helpful. Outdoor swimming pool was a nice facility Breakfast was very good & restaurant did not disappoint.

Proximity to Kingston was not great & buses only accepted cash with no change facility which was a little problematic

The staff is always friendly and very helpful. The rooms are a little dated but very clean and comfortable.

We had a guest above us herd elephants through their room at 6am. I called the front desk, but I don't believe the issue was dealt with. Our good night sleep ended at 6

Location is great, and the rooms were nice.

Breakfast food selection wasn't great for people with food sensitivities. I can't eat gluten, eggs, pork ... and the offerings fell into these categories. Thank goodness for fruit salad!! I checked the tea, and it is fortunately guaranteed gluten free. The staff were unable to tell me what was in the hash brown potatoes, so I couldn't eat that either. An allergy/ingredient listing for all foods would be immensely helpful for anyone with food allergies, etc. Offering a gluten free cereal, while not a fave food of mine, would be good too. Fortunately, I brought GF granola and a container of almond milk with me.

Rustic feel, the breakfast. Pool was fantastic! Nice little touches here and there.

Internet and wifi reception was awful. Had to go outside to complete calls. Could have been from our area of hotel only I don’t know.