Excellent value for money particularly being so close to town centre. Staff helpful and very pleasant.

We booked a standard room as all rooms looked same on pictures on site. However bathroom was very grubby with floor tiles moving around and needed re grouting , not all electrical sockets worked and cover missing from wall light we had to report shower unable to be used as water could not be regulated and was much too warm to use. Manager came very quickly to check out and arranged to have us moved to another room which was excellent. All in all stay was good and we have arranged to return later in year.

Breakfast was fairly basic - choice of cereals, bacon, sausage, baked beans, tomatoes, fried egg to order, toast & jam (only one packet of marmelade to be discovered...) Took advantage of te sausage sandwich on day 2 as we had to leave early, before breakfast proper was served. Took some sorting to get this ordered. Very pleased with the downstairs room, very near to the car pari and very handy to load and unload my double bass and bring it into my room. Wife would have liked a room with a bath, but these are only on the upper floor. Staff very pl.easant and friendly, especially the young lady serving breakfasts. Diffculty to find anyone in reception on our arrival. The overall price paid was very reasonable indeed.

Just the few niggles mentoned above. Nothing to worry about and on the whole we were very happy to stay once again at the Quedensgate hotel.

Hotel was great staff lovely and polite room clean tidy and my wife was not well and they were great yes I will be back

The hotel was perfect for us

Location, cost was reasonable.

1.Shabby. 2. some fittings broken. 3. Shower didn't go high enough (though the pole did, it was held back by the hose (alright for anyone under 5'10" would be fine)).

The Staff, were really friendly and helpful and the location was perfect,

Rooms a little dated. The room was very hot, and although there was a fan in the room to help cool you down, the noise from the fan was as annoying as the heat so, unfortunately, I didn't have the best sleep, I think this Hotel would be absolutely 5 ☆☆☆☆☆ with a little money spent on the rooms decor and some new quiet fans are air con system, but the value for money was excellent as it was a very cheap alternative to some of the other hotels. Would I stay again ? Yes but would request a quieter fan, and definitely in cooler weather.

The staff were brilliant and went out of their way to ensure we had everything we needed. The menu was limited but the personal service more than made up for that. A very comfy and well equipped room and excellent value for money. Will definitely book again.

This is an independent hotel so don't expect the standardised approach of the major chains. Some aspects are quirky as the building has obviously been modified over the years and people with reduced mobility may want a ground floor room.

The staff were super friendly and couldn’t have done anything more to make me feel welcome. I met several members of the staff there throughout my stay and they were such lovely people. They were all so cheerful! The room was spotless and the bed was really comfy. The hotel had easy access by car, with free parking for guests, and it was only a short walking distance to Riversgate Shopping. Wished I could have stayed longer! Will definitely return.

There wasn’t anything I didn’t like.

Good value for money, safe location and within walking distance to town. Close to Bus and train stations. Staff was available and helpful if needed. Clean and comfortable bedroom and bathroom. Adequate bath supplies for 7 nights stay, solo. Tea kettle/tea supplied. I did not have breakfast, so I can't comment. I will be back again when I am in the area. Thank you

No dislikes, I stayed on the ground floor for 7 nights. It really was good value for price paid. There was some noise from road traffic (as room was near the street), but it did not prevent me from having a good night's rest.

It is located close to the city centre and on 2 bus routes, it is not on a main road so no traffic noise and has adequate parking. I arrived mid morning and with prior arrangement I was able to park my car say hello and then booked in about 1800. The ladies on reception were friendly and helpful.

Some of the internal doors and corridors need some TLC as they are noisy. However it is an old building and as such it has narrow corridors and is aging gracefully.

the breakfast, though simple, was enjoyable & filling. there were also a good amount of options. the hot water in the shower / sink came instantly, which was really appreciated. the staff were really nice and helpful when needed.

the view from my window was a brick wall, which was a shame. there was barely any natural light making it in. my room was right next to the door to go downstairs, so there was often some noise from people chatting or passing by. it wasn't really a problem, but if you are sensitive to sounds, you will hear them very clearly. the wifi from my room was awful though, this would be my biggest complaint.