Very friendly staff very professional, hotel is spacious and clean will all amenities I required. I will stay here again and look forward to the experience again.

The location is not great, but it would not stop me staying again. the turkish restaurant attached to the hotel was very authentic and the food was better that i have eaten in Turkey! however the waiting staff were not good, it seemed the patrons were more of an inconvenience to their social chatting! unfortunate really!

Lovely hotel within 10 minutes walk to the city centre. Comfortable, quiet room so we slept well. Friendly, polite and helpful staff. Despite limited choice of breakfast it was good quality, enjoyable food. Next time we visit Peterborough, we will book at this hotel again.

Only negative was no breakfast room so if you're someone who likes a full English breakfast in the morning, this was not available.However, for us we were happy with the selection on the breakfast menu and there was scrambled eggs, omelette and baked beans available.

Location was easy to find, and the staff were more than welcoming and were even helpful in providing me an iron & ironing board so I could sort some clothes out. Everything was well explained to me in regards to how the breakfast service worked & the hotel has even helped me with the necessary steps of sending an item that I left there to me.

I did find that one of the lights in the room didn't work as well as the sound on the TV didn't work below 15, which was too loud to watch in the evening as I didn't want the other guests to be disturbed or awoken.

A Home Away from Home I have been staying at The Pearls Hotel on a weekly basis, and I can confidently say it is an outstanding experience every time. the staff make me feel truly welcome with their warm hospitality and unwavering support. Their professionalism and attentiveness always enhance my stay. The rooms are immaculate, beautifully designed, and equipped with everything needed for a comfortable stay. The bed is incredibly cozy, ensuring a restful night’s sleep, and the housekeeping team maintains the highest standards of cleanliness without fail. One of the many reasons I keep returning is the convenience and comfort this hotel offers. The free parking is a huge plus and the breakfast in bed is incredible making my visits even more stress-free🥰. The Pearls Hotel truly feels like a home away from home.

No downside

Very clean and comfortable. Very nice modern en-suite bathroom with large easily accessible shower. All tiled.Breakfast ordered night before and brought to the room at a time slot chosen by guest, Good variety on menu. Well situated near city centre as I was attending a funeral in the cathedral the next day. Plenty of parking outside the hotel on site. Receptionist polite, welcoming and helpful.

There was a Turkish restaurant next door but I was unfortunately unable to use it as it was closed that evening. However found somewhere to eat nearby and the receptionist offered to order a take away to be delivered. There was somebody doing a little DIY in a nearby room at around 7.30pm with some hammering and drilling going on but this only lasted for about half an hour fortunately.I was a little surprised at this.

The Pearl was like a little hidden gem. The decor was beautiful and the room was huge and oh so clean! From meeting the most friendly and helpful receptionist to walking up the stairs to be greeted by a huge chandelier, the Pearl was just wonderful. Beds were so comfy too, I stayed just prior to an exam and it helped keep my head clear and to relax. Breakfast in bed was the perfect ending. I even got a good luck card with beautiful words of encouragement for my exam the following day.

Sadly the windows were a little loose and I could hear all the traffic going by, huge lorries rattling past, which actually did settle down by about 10pm so my sleep was only disturbed by a rather loud French family getting in at 2am (not the Pearls fault!)

It had a modern feel and was close to the town centre with an amazing Turkish restaurant attached❤️ it also had ample parking which meant we could leave the car and walking into town with no extra parking costs!

There was a very poor Wi-Fi signal in the room which I imagine would be difficult for business travellers. The mobile signal in the room was also poor which meant that we couldn’t even use our network and so getting online was quite a challenge. The TV was pixelated due to poor signal but Access to all the smart TV functions were perfect and so there was ready access to the BBC ITVX on Netflix as well as others that we didn’t use.. the TV itself was large and a really good size fir the room!

The accomodation is less than 10 minutes' walk from the city center. The ladies at the front desk were very nice and pleased us with a room upgrade. The room was huge (there was really no problem finding a storage space) and it was equipped with almost everything except a fridge and a microwave. The bed was also huge and amazingly comfortable, the bathroom had lovely hot water. There is also a restaurant right next to the hotel, which we highly recommend!

Very old windows that don't fit. The room was cold at night (but the blanket is warm) and the windows sometimes rattle during the wind.

The room was newly decorated & had a beautiful bathroom with spacious shower. Very comfortable bed! Breakfast was brought to the room which was a nice treat, as they have no dining area. The receptionist was really lovely & friendly ( sorry forgotten her name). The location is a very short distance to the town & a Wetherspoons. Also next door to the hotel is a Morrocan/Turkish restaurant.

We had a room down the hall from reception & we could here music till about 2am. Not sure where it was coming from, but it did keep us awake.

Location is central in the town a few minutes walk from the station and shops inc. the main mall. Despite its age, the hotel is well-maintained, and the staff's extraordinary service made up for the inconvenience of lack of a lift. Overall, it's a charming place with friendly staff, though not ideal for those with mobility issues.

While the hotel is old and lacks a lift, which was only disclosed less than a day before arrival, the staff were exceptionally helpful in assisting with luggage and making our stay comfortable.