The central location of the hotel cannot be overstated; it was perfect for leisurely explorations and soaking in the vibrant life of Mombasa. Coupled with the amiable and helpful nature of the staff, my stay was made both convenient and enjoyable. The personal touch in their service created a homely atmosphere that is hard to find elsewhere.

However, the hotel's simplicity, while charming, also meant that certain amenities were lacking. Those looking for luxury or extensive facilities might find the hotel too basic for their taste. Additionally, the central location, while convenient, did bring with it the hustle and bustle of city life, which could be a bit overwhelming for guests seeking a quiet retreat.

The staff make this hotel excellent. They are superb and so friendly. Special mention to Liz who was so helpful but the whole team were as well - I just didn’t get all of their names. All of the guys working there were amazing. The guys working in the attached restaurant were also very friendly. The room is a good size and the hotel is well located. It is possible to walk to the old town but take a tuk tuk which are cheap as the Mombasa heat is crazy. Bathroom good as well and the hotel has air con - super important in Mombasa.

Nothing really but as minor comments, there was no mosquito net and whist the Wi-Fi was usually very good, it could sometimes be slow in the evenings.

Central location in Mombasa, safe environment, very friendly and helpful staff, very tasty breakfast buffet, 24h reception. We arrived at 4am with the night train from Nairobi and could take our room immediately. They also organised a pickup from the station at this time.

Wifi sometimes not working in the room but always in the recepton area.

A nice hotel. The room is good, although it needs redecorating. It comes with a fan, a TV and AC. Staff are friendly and helpfuul.

The website entry says there is parking. There is none apart from nearby public streets.

(1) Trust among the staff (2) The food especially the vegetables (3) The hospitality from reception to the kitchen

Nothing

The staff at the reception are so caring..i went there feeling unwell and they took care of me very well. The food is just the best. The air conditioner is on another world. The bathtub came in handy given the heat around mombasa.

Always available always very helpful

I got everything i asked for, am very thankful to all the staff

Good value for money. Staff were extremely helpful and kind. They ensured the quality of our stay.

The area isn’t really safe at night

Very friendly staffs

the staff were very helpful and it was close to the old town

the bathroom probably needs updating as taps were rusty but not a deal breaker