Montgomery helped me get my luggage up to my room. The room was clean and spacious, as was the bath. The hot breakfast was tasty, and the coffee was very good. The servers were very attentive and kept the buffet well supplied. I enjoyed the complimentary wine and cheese, but I was particularly thrilled to make the acquaintance of the resident kitty (Flora, I think?). The free parking was a nice perk, and the front desk was responsive and helpful when I stopped by to ask a couple of questions.

Climate control in the room was tricky, because it was warm outside when I arrived about 4, but the temp dropped after sunset. I followed the instructions about the fan, but it felt chilly in the room overnight. The noise level — both outside the hotel AND inside — was the deal breaker. I stayed on Friday and Saturday nights, and folks out on the street were ignorant or uncaring about anyone trying to sleep. Meanwhile, people inside the hotel started leaving their rooms as early as 6:30AM and were talking loudly in the halls.

The charming room was furnished appropriately for the age of the historic building. The bathroom was spacious and the bed was comfortable. Everything was fresh and clean. the hot breakfast was good, and the nightly wine and cheese in the bar was very pleasant. I enjoyed walking to the Old Salem village, which was very close.

It took a long time to bring the temperature in the room up to a comfortable level, probably due to the exposed brick wall and the very high ceiling. The microwave seemed to overheat easily. The bottom of the bathtub sloped substantially from back to front, causing slight unease while showering.

We rented a suite, which accommodated the three of us very well. I loved the care and creativity put into transforming a cotton mill into a hotel. The room looked very inviting, complete with a Chrismas tree! The lighting complemented the architecture. It was pleasant to stay in a unique environment. Everything was spotless, the bathroom very well appointed. The bed was very comfortable, the sheets - silky. The complementary wine and cheese in the evening was a welcome touch, particularly, after 7+ hours on the road.

The breakfast was "middle of the road", nothing to write home about, pretty much what you would get at Homewood Suites and such (the biscuits were better than HS!). A charming place like Brookstown Inn can do better that that!

Beautiful and charming historic building, great location in the middle of Old Salem. The wine and cheese reception, breakfast and cookies were all nice touches. I also loved the cat that roams in the property!

The mattresses were terrible! I wasn’t able to get a good night sleep. I went with a group of friends -4 rooms and all loved the place, but hated the beds! They need to invest on new mattresses or at least a mattress top. Also, the place need some maintenance, some lightbulbs were bury out, bathroom needs attention to detail, etc.

Location was great. The property itself is beautiful and so sensitively restored. The rooms are wonderful - quirky, but beautiful. Ours was very small but had a 25ft ceiling height! Sally the cat is a great addition and the staff were so helpful. The wine and cheese hour is delightful, sitting outside on the patio, and milk and biscuits is another lovely touch although I didn’t try it.

The breakfast was a bit disappointing given how lovely the rest of the hotel is. But that’s nothing.

Check in was super easy and the gentleman at the front desk was super friendly. He offered us milk and cookies (which are offered every night before bed) and then walked us to the building where our room was located. Our room was an absolute dream! It was huge and beautiful with exposed brick and old world charm. We slept so well in the comfortable bed. I don't think I have ever felt sheets that soft! The absolute bonus for me was the cat sleeping in the lobby area!

The only thing that could have been better was some signage. When we were trying to find the hotel it was a little confusing. The hotel is attached to the visitors center. When GPS informed us we had arrived, that confused us a bit. Once we drove around the building we saw signs for parking and realized we were in the right location.

We were initially not given the room we booked. The 2nd room had the 2 queen beds we booked but was on the 2nd floor and the elevator was out of order. Both my wife and I are handicapped and the climb was difficult. The sink in the bathroom would not drain properly. For a facility of this level, the breakfast was sub-standard. From the number of things out of order it would appear the property may be having financial problems.

Everything about the place was so special. The young lady at the desk when we checked in was super friendly and very knowledgeable about the area and Old Salem. We just loved our room! Very unique and I'd love to be able to see what some of the other rooms look like. The oversized bathtub was just that ! It was massive . They offer wine and cheese in the evening as well as warm cookies and milk before bed! The complimentary HOT breakfast was plentiful and well received. The hotel is within walking distance of Old Salem so it's super convenient to keep your car at the hotel and just walk up the hill.

Just a suggestion but maybe there could be an ATM possibly near the lounge or just in the lobby.

The hotel is in a great location: a 5-10 minute simple walk to the downtown area for dinner/drinks etc. There are few nice coffee shops and restaurants next to the hotel. Hotel staff were very friendly and helpful. The hotel itself is clean and has a really interesting theme/aesthetic linked to it's history. Convenient access to the attractions of Winston-Salem and a relatively short drive to Hanging Rock park and the surrounding countryside.

Nothing major really. Possibility, just that there be a little more variety for breakfast but it is probably just personal choice. WiFi was a little unpredictable in our room but, again, nothing fundamentally problematic

On arrival, the staff were incredibly welcoming, offering free wine and cheese every evening , as well as milk and cookies. The room was spacious, with a comfortable bed (albeit more raised than normal). Breakfast was broad ranging and fresh.

The rooms have little sound-proofing or light filtering, as the only curtains in my room were blinds that didn’t reach to the bottom of the window. Saying that, it is generally a quiet hotel and I’m a light sleeper.