This is my 2nd time staying. It is very clean & staff is nice

Not a huge complaint but the front desk lady was being nice & asked if minded changing my room. I couldn’t really hear the reason because she was so soft spoken & wore a mask lol She asked if it was ok that it was near the elevator. I said yes it is. Not realizing it was literally soon as you got off the elevator. In the morning it was quite noisy due the housekeepings carts rolling out the elevator. Also, once people when guest would get off the elevator. Lesson learned to say no next time lol Especially because as my trip was ending & I was trying to rest other guest just started their stay.

The room was exceptionally clean and I would know because I'm a germaphobe (not literally) I've traveled with my company all over the east coast and they usually don't put us in the best places. This was a personal trip so I was trying to save money, have a clean place in a good location with little to no traffic sounds and good breakfast. Got 'em all!

It couldn't have been better. For a higher price I would expect water bottles in the fridge but this is a budget friendly kind of place so that's not a complaint.

My husband was the only one to go down to eat. He said he liked it. When we were leaving I went over to check it out but saw nothing I wanted to try. A wrapped cream cheese roll or some chocolate or powdered doughnuts would be nice along with some chocolate milk maybe.

I saw no place else I could put this and I’m hoping it will be seen here. When we stayed here on our last trip we paid extra for bonus rewards and never received them. The girl that checked us out had a problem with billing but when she got it straightened out she assured me we had received the paid for points. I see now we did not. What can be done about this?

Breakfast was excellent. Staff was friendly and helpful. Room was spotless.

Our room location looked out over I40. Traffic noise was annoying, particularly at night. If we stay there again, we will request an odd numbered room on the second floor.

Alicia the lady at the front desk was wonderful. All the ladies were wonderful. It was a pleasure to stay there.

The only 1 thing I didn’t like & won’t stop me from staying again is that the bathroom doesn’t have a fan. It got very hot in the bathroom.

The staff was welcoming and accommodating to my requests.

You could hear the toilet running in the middle of the night if the door was open. It's not really a dislike, I did inquire about snack options and one of the young ladies did advise me that the hotel was in the process of getting that installed.

Staff was warm and welcoming and had nothing but the customers care at mind

The closeness to the interstate but staff made it the best they could

Location..it was 5 minutes from my destination.

It was right off the interstate and I could hear the cars and trucks on highway, I travel with a sound machine so ok, but just to say that I could hear the highway at night.

Very nice staff. Room was very nice and super clean. Only 1 problem something was going on with the plumbing. It was a stank aroma coming from the toilet and bathroom.

When I booked it said we could check in at 3:00. But through the hotel it was 4:00 pm. Well I had surgery so it was working out for us to check in by 3:00 pm. The front desk lady had them go ahead and get our room ready we had to wait a little bit. But it was greatly appreciated by me and my husband. I’m sorry I don’t know the very kind lady that did this for me due to I was still not with it due to procedure. But a big thanks to her. She also may sure I was ground level due to I couldn’t walk very far.

If I had to pick something it would have been road noise. But they have no control over this issue