The staff was amazing from check in to departure. Breakfast was waffles fruit, cereal (cold&hot) and bagels. Hanes Mall was close by for shopping & restaurants and Target across the street for essentials. The mattress was very comfortable. Close to the highway so it was easy access to and from events.

The walls were a little thin and could hear the other guest. The pool was not available. I would book again.

Super friendly staff, cleanliness, location and breakfast.

This awesome hotel is starting to show fatigue. Some upgrades are definitely needed like new carpeting ( there’s so much traffic and odor a carpet can hide after so many years) also the bathroom. There was evidence of caulking and re-caulking, the shower door did not shut tight and allowed a good amount of water to escape unto the bathroom floor also the water in the sink pooled. We’ve stayed at this hotel several times throughout the years and have always had a good experience.

Staff was very welcoming, friendly, and helpful. The entire facility was clean and well kept. Breakfast was hot and had variety of choices.

Very, very little. We had a king suite with disability access. The only very minor complaint was the television position. It made it difficult for all three of us to watch together. Everything else was great!

I thought the staff was exceptional. The only problem I had was having to go to the desk three times and there was not anyone at the counter. I think a bell, or some type of device to alert staff someone is at the counter needed. Did have a little difficulty with the television as far as how to get to your own account such as on Amazon prime. Loved the design of the rooms.. Could have used more towels.

Could’ve used more towels. The bare minimum was there so if you washed your hair, you did not have an extra towel to wrap it up in. Clear directions for the television would be helpful such as on a card. Trouble getting to Amazon prime video. We purchased some food at your frozen area. Assuming all foods will be able to microwave because that is the only thing in the room. We paid nine dollars plus tax for a pizza and it was to be air fried. Throw it away and that is a lot of money.

Location, room size, breakfast, cleanliness and friendly staff.

The hotel in general is showing wear and tear especially the rooms. A little facelift could really benefit them. All things considered is still a very good place to stay and we would happily stay here again.

Breakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush. The location is excellent. The room was comfortable and the hotel was quiet.

Breakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush.

Everything with the Hotel exceeded my expectations from location, cleanliness to staff - Everything was perfect. Room was clean, neat and spacious. Parking was easy outside with plenty of lots. City centre within a 15 minute drive.

None, it was an excellent stay.

Staff was friendly. Beds were comfortable. Location was close to where we needed to be the next morning.

No trash can liners in trash cans. Mini fridge in our room did not work. Staff was made aware of this so I am sure they took care of it for other guests.

Very comfortable beds, the room was very clean, location close to everything you want or need

The outdoor space behind the pool could use some love , seemed a little bit neglected. The breakfast buffet was managed well but could use some upgrades .

the property looks nice, outside and inside. The hot breakfast was great plenty of options and taste good. The pool was clean and semi warm but loaded with so much chlorine, did not like that. The hotel room was spacious and clean. Loved every bit of my stay!

There was nothing I did not like.