195 reviews
From
$881600 Westbrook Plaza Drive, Winston Salem, 27103, North Carolina, United States
195 reviews
1/45
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
Parking On Site
Welcome to the Courtyard Winston-Salem Hanes Mall, your cheery home away from home in the heart of North Carolina! Nestled just 4.3mi from Winston-Salem's vibrant city center, this delightful 3-star hotel is perfect for travelers looking to strike the right balance between comfort and fun. With prices starting at just $88 per night, you can savor modern amenities without breaking the bank, all while enjoying the laid-back Southern charm that surrounds you.
Kick off your mornings the right way with a delicious breakfast, then dive into a refreshing swim in the free outdoor pool or work up a sweat at the complimentary fitness center. Feel free to kick back and relax in your non-smoking room, or enjoy a drink at the bar as you gear up for a fun evening out. With free parking and free Wi-Fi, you can explore the local sights at your leisure. The hotel's excellent amenities, including a 24-hour front desk and meeting/banquet facilities, make your stay smooth and hassle-free.
With 195 reviews to its name, guests have raved about the welcoming atmosphere and attentive service at Courtyard Winston-Salem Hanes Mall. Located at 1600 Westbrook Plaza Drive, it’s the perfect launchpad for adventures in the surrounding area. Whether you're here for business or leisure, this hotel promises to make your stay both memorable and enjoyable with its delightful features and convenient location!
After a day of exploring or meetings, unwind at The Bistro Café, where family-friendly dining options and classic American cuisine await! This casual spot is the perfect place to gather with loved ones or mingle with fellow travelers over a delicious meal. Grab a hearty breakfast to fuel your adventurous spirit or indulge in a delightful dinner that hits the spot after a day filled with excitement. Plus, with the friendly ambiance, you're bound to feel right at home as you treat yourself to a delightful culinary experience.
If relaxation is what you seek, the hotel's seasonal outdoor pool offers the ultimate retreat. Soak up the warm North Carolina sun as you take a refreshing dip or lounge beside the pool with a good book – the perfect opportunity to recharge your batteries. For those in the mood for some light-hearted fun, remember that it's an adults-only area, giving you the opportunity to kick back and enjoy some carefree time with friends or that special someone.
Don't forget to share your vacation stories with your new friends! The conversational vibe at the Courtyard Winston-Salem Hanes Mall ensures that you'll have plenty of opportunities to connect with fellow guests. With free parking and Wi-Fi, feel free to explore the local sights, shop at nearby destinations, or venture out to other attractions in Winston-Salem. Your adventure is just a step away from this delightful hotel, where comfort and convenience come together to create lasting travel memories!
Closest airports
Smith Reynolds Airport
6.6miPiedmont Triad International Airport
21miConcord-Padgett Regional Airport
52.3miFree parking
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Show 10 photos
Executive
140 sqft
Flat-screen TV
+
More details
The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 1 bed.
Show 8 photos
Suite, 1 Bedroom, Sofa, Balcony
1 King Size Bed
1 Sofa Bed
505 sqft
Microwave
Flat-screen TV
+
More details
Show 2 photos
Queen Room, Accessible
2 Queen Size Beds
x4
+
x3
More details
Show 2 photos
King Room, Accessible, Sofa
1 King Size Bed
1 Sofa Bed
x4
+
x3
More details
Show 2 photos
Room - 2 Queen
1 King Size Bed
325 sqft
Private Bathroom
Air conditioning
+
More details
Show 2 photos
King Room, Sofa
1 King Size Bed
1 Sofa Bed
325 sqft
Private Bathroom
Coffee machine
Air conditioning
+
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Room - 2 Queen, Accessible
2 Queen Size Beds
x4
+
x3
More details
King Room
1 King Size Bed
x4
+
x3
More details
Room, Sofa
1 King Size Bed
1 Queen Size Bed
1 Sofa Bed
More details
Suite, 1 Bedroom
x8
+
x5
More details
Standard Room
x4
+
x3
More details
8.1
195 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
Cheryl
8.2
June 2025
Hotel was very clean.
Due to some issues with the credit card machine, it took a very long time to check in and check out. Even when checking out there was a prolonged delay. Perhaps having somone else available to step in and help out especially with the challenges of the card machine not working. The staff member working the front desk was very polite during the ordeal but it did take a long time.
Mathew
8.2
January 2025
Property is clean stayed here four years ago went in the same area and very well kept and very comfortable room. Furniture is a little awkward though.
If you’re planning on staying for a long while, be aware that there are no dressers for you to unpack your suitcase and it’s a very weird modular system that just seems awkward
James
9.1
April 2024
Room was excellent, very clean and comfortable. Staff very helpful and friendly. And we arrived late in the day, and front desk held the room. Also, the Bistro worker (Melissa or Michelle) was closing but kept open to prepare soup and a sandwich. she was really appreciated
seems like many hotels are doing away with free breakfasts. Coffee was free, but breakfast sandwiches were about $10 apiece. Despite expense, were well done.
Robert
9.1
February 2024
The coffee was good and the gentleman who was serving the coffee was nice. I showed up 5 minutes after 10 am and he was kind enough to serve me coffee after the 10 am cut off.
For some odd reason someone banged on my door 303 at 3:30 am waking me up. I got up and looked through the peep hole and they had the wrong room. Twenty minutes later security told that same room to pipe down as they were making so much noise.
Blessed
9.1
August 2025
Mrs. Gail was wonderful. I will stay again as long as she's there.
Ani wasn't very welcoming to the guests and didn't want to answer questions It was always I will be with you in minute and never addressed us guests walked away. Not good customer service.
Robeson
8.2
August 2025
Facility was clean. The one thing I did not like was the flood lights shined right into my room window on the 2nd floor and you could.not close the drapes. This kept me from being able to sleep.
Latosha
9.1
August 2025
The room was very nice and clean. The shower did not have great water pressure but had very hot water.
The pool was extremely cold and the front desk agent was not friendly.
Dennis
10
March 2025
The shower was great, stayed for baseball travel. We travel a lot with baseball from 10-18 he play collegiate ball so people who travel this way good stay
Ronnie
9.1
April 2025
location , hotel was clean , staff was nice and professional
Wifi was very weak that I could not log on my system for work.
Blessed
8.2
February 2025
Everyone was polite.
Heat didn't work in our first room. No mantience person on duty. Changed room next day late afternoon.
Airports
Smith Reynolds Airport
6.6miPiedmont Triad International Airport
21miConcord-Padgett Regional Airport
52.3miAirports
Smith Reynolds Airport
6.6miPiedmont Triad International Airport
21miConcord-Padgett Regional Airport
52.3miThe Bistro Café
Cuisines
Ambiances
Location
Age restrictions
Availability
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Accessibility
Entire unit wheelchair accessible
Hearing accessible
Bathroom
Bathtub or shower
Hairdryer
Private Bathroom
Toilet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Food & Drink
Bar
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Satellite channels
Telephone
Outdoors
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety features
Access to healthcare professionals
First aid kits available
Spa
Fitness center
Outdoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
Wired internet is available in the hotel rooms and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
Diners Club,
Mastercard,
American Express,
Visa,
JCB,
UnionPay
This property does not accept cash.
What's the check-in and check-out schedule at Courtyard Winston-Salem Hanes Mall?
Rooms at Courtyard Winston-Salem Hanes Mall become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Is vehicle parking offered by Courtyard Winston-Salem Hanes Mall?
Yes, there is plenty of parking available at Courtyard Winston-Salem Hanes Mall. It is free and located on site, making it convenient for guests. Additionally, no reservation is required for parking.
What are the rates at Courtyard Winston-Salem Hanes Mall?
For Courtyard Winston-Salem Hanes Mall, room prices kick off at $88. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Courtyard Winston-Salem Hanes Mall?
The hotel offers King Rooms with Sofa Bed, which are double occupancy rooms with a size of 323 sqft. These rooms do not allow smoking and are equipped with 1 King size bed and 1 Sofa Bed. They can accommodate 2 adults and 1 child. The hotel also offers Queen Rooms with Two Queen Beds, which are also double occupancy rooms with the same size of 323 sqft. These rooms do not allow smoking and are equipped with 2 Queen size beds. They can accommodate 5 adults and 4 children.
Where can guests find entertainment in Courtyard Winston-Salem Hanes Mall?
Guests at Courtyard Winston-Salem Hanes Mall can spend their time enjoying the leisure amenities provided by the hotel. They can relax and take a dip in the outdoor swimming pool, which is available seasonally. The pool is located outdoors, providing a refreshing and serene environment for guests to unwind.
For dining options, guests can visit The Bistro Café, the on-site restaurant. The restaurant offers a family-friendly ambiance and serves American cuisine, providing guests with a wholesome and delicious dining experience.
Additionally, guests can maintain their fitness routine at the hotel's fitness center. This amenity allows guests to stay active and work out during their stay.
Overall, guests have various options for leisure and relaxation at Courtyard Winston-Salem Hanes Mall, including swimming in the outdoor pool, dining at The Bistro Café, and staying fit at the fitness center.
Can guests use a pool at Courtyard Winston-Salem Hanes Mall?
The Courtyard Winston-Salem Hanes Mall hotel has one pool available. The pool is seasonal and located outdoors. It has age restrictions and is only accessible for adults.
Are there restaurants located within Courtyard Winston-Salem Hanes Mall?
The Courtyard Winston-Salem Hanes Mall features The Bistro Café, an on-site restaurant. The Bistro Café offers American cuisine and has a family-friendly ambiance.
Can I use my credit card at Courtyard Winston-Salem Hanes Mall?
Yes, you can use your credit card at Courtyard Winston-Salem Hanes Mall. Cash is not accepted, but they do accept Discover, American Express, Mastercard, Diners Club, Visa, JCB, and UnionPay.
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