Staff were friendly and helpful. Plenty of parking onsite. Hotel was quiet and warm. Breakfast was tasty and had plenty of options available. Room spacious and bed very comfortable. Restaurant had lovely evening meals.

It was unfortunate during our stay that the bar was closed for renovations, and although you could sit in the large common area and have drinks brought out to you by the staff, it wasn't the same atmosphere. The only real fault I could find was a sizeable amount of dust around some of the furnishings and light fittings in the room. A little more attention to detail might be required

A most beautiful family run hotel that was tucked away in Ennystimon, well done all from a lovely welcome at reception to room service/cleaning, to dining both breakfast and dinner (night entertainment 👌) and leisure centre (spot on👍)....staff are very engaging and pleasant...well done all...a lovely relaxing experience all round..and so central to all historical sights and great information provided on local tourist interests...amazing 😊👍

I hate to say bar menu was super 1st night, but could alternate on other nights as there are absolutely limited restaurants in Ennystimon...just a wee suggestion....but definitely catered for families..thanks for all

Spacious and comfortable room. Beautiful lobby. Spa. Bar food is very tasty. View on the river and falls. Good breakfast.

Floor in the room was dusty, with hair and dust balls around, wasn’t cleaned well. Smell and taste of the tap water is very specific, like it’s from the river. Fine for me, but my wife didn’t like it, so even washing hands was a bit of an issue. Water in the spa was fine though. Spa (pool, sauna, etc.) was included in the room’s price. I forgot my slippers. I asked for a pair in the spa reception, but they said it’s only for spa customers (those who pay additional money for massage, etc., as I understand). I can understand this, but cannot agree. You could do a bit more for your customers.

I had a wonderful night at the Falls. The room was GORGEOUS (and spacious) - I took pictures. I received wonderful service when I dined that evening at the hotel bar (superb superfoods salad) from the attentive and kind staff. The breakfast on offer the next morning was delicious, and the service bar none. What a gem!

As an international traveler, it would have been useful to know what toiletries are provided by the hotel (and aren't provided), so that I could have been prepared to bring along my own conditioner and body lotion (shampoo and body wash were provided). Hardly a deal breaker, but were I to make a tweak, it would be to add this information.

I was in room 108 and I loved the room and the shower space in the bathroom. The bed, was a little high for my short legs but was very comfortable. Breakfast choices were amazing. I had dinner the evening of my arrival. The service and food was very good. Overall it was a very pleasant stay.

I noticed a message on the bathroom wall about towel reusage thus perhaps another message can be added as to how to get the hot water from the shower. I turned the dial every which way and lukewarm water is all I could get! Maybe there is a 'secret' knack to it....?

The location in town was so quaint and lovely. I love the donkeys in the field. The food at the bar was superb. I love how close it is to the main street of that town. Beautiful walk from the hotel to the streets of the town. I love the proximity to the Cliff’s of Moher from this town.

We had a difficult time getting to our room we got lost. It would have been helpful to have a little map to get to our room or maybe even a person who could walk us some of the way because the direction by the our front desk agents were a little confusing.

The spa was amazing, some of the best facial and massage treatments I've had. Really relaxing and beautiful surroundings. Really enjoyed the stay at the Falls Hotel.

We were attending a wedding in doolin and we got locked out of your hotel on the Sunday night. There should be a phone number available to call staff on duty as we were locked out for at least 10 or 15 minutes, not sure if we'd get in or not. Other than that, we thoroughly enjoyed the rest of the stay.

The surroundings were beautiful. We travelled here for a wedding. The reception staff were lovely. Yamina was super helpful and went above and beyond to help us when we asked to check in a little earlier so we could get changed before the wedding. John the head barman was also so good, very helpful and was very good at his job.

I could not fault this property other than the water pressure in the shower.

We loved the view as you walk up the steps on arrival, spectacular! Food was amazing, from breakfast to lunch and the bar food in the evenings. All staff so friendly and helpful. A lovely stay overall.

We had an issue in the room the first night but after just a quick call to reception it was all sorted in about 10 minutes by the Manager. Excellent customer service. Would highly recommend a stay here

An emotional weekend home to visit the family home and grave. This hotel was ideally situated for visiting Ennistymon. On arrival, we had our room changed to 3 beds instead of the double which was the only one I could get at the time. The staff were fantastic. I've known the hotel for many years because it is my family's home town. It was lovely to stay there by the falls. It was a lovely mix of modern and contemporary. Despite a large wedding going on that evening we still felt welcome and looked after. Would highly recommend it. If we come again we will definitely take advantage of the Spa which looks fabulous. Thank you for a wonderful stay on an emotional visit for myself and my sister.