Almost everything, food is excellent, apartmant is very comfortable, warm

the water temperature in the pool is little bit low - the water should be warmer, and Gym should be bigger and have more exercise equipment

Hotel is very quiet, rooms and beds are comfortable and clean. Attention to detail and architectural style is noticeable and matches the resort overall style Staff is very polite professional and helpful which we really appreciated. Front desk check in/out was quick. Bar staff makes perfect cocktails

Smoking allowed in the lobby and the bar. I know it is not against the law in Serbia and so many people smoke and don’t care about their health so not really a Hotel’s fault however I think it is time to ban this unhealthy practice indoors.

The breakfasts were really good. The buffet dinners were good as well. We liked the theme evening meals: Serbian food evening, Asian food, etc. The restaurant Le Piste maintains a very high level - haute cousine. The hotel has a very convenient access from the ski room to the ski area and lifts. The lobby bar with a fireplace was very cozy.

I could not enjoy the spa area, because adults and children were together in the same pool. Clearly it is impossible to build another pool, but it may be worth while to limit the time for small kids: let the time from 17:00 be for the adults only.

This was our second stay at Gorski and it was even better than the first one! Everything that we remembered that was good about it stayed so, and things got better! There are now more saunas in the spa area and there is a padel court, which we were happy to use. The breakfast and dinner are still spectacular, the rooms comfortable, the spa provides a lot of variety and is very clean.

These are all very minor: - The carpets in the rooms should really be changed more often. They are clean but some stains you can't get out, so it gives an impression of them not being so clean. - The bathroom door was difficult to close, as if it didn't fit into the doorway anymore. - The curtains were too small for the window and it was difficult to close them so that the light doesn't come in.

food was mostly great. loot of choices, fresh and very well prepared. The spa is with lots of options, heated pool is actually heated and not like in most places where they just say its heated but its not. They delivered a bigger room then we booked, that was a nice surprise.

Tha staff were not very nice, maybe because there was a lot of people so they were in rush. Specially the waiters were unfriendly and not professional in a way that a hotel like this deserves. The bed was very uncomfortable, with weird noises from it on each move, it was not good. The elevators are very slow and small for the size of the hotel, mostly unusable when theres lots of people staying. The biggest issue is the temperature in the rooms-its just too hot and you can not adjust anything. It hard to sleep at this temperature, definitely our biggest dont like :/

Great food. Would have been great to have a few more salad chouces for breakfast. Very clean spa! Cleaned a few times per day. Would have been good to have one time slot for adults only to have a more relaxing experience. Staff us friendly. Especially lobby waiters! The best location!

2 salad choices only for breakfast. Kids jumping in pool running, opening and closing frequently sauna etc. That is not very much up to the hotel but it does spoil the experience.

Its a great hotel, rooms are really nice and most of them have a nice view. The staff is skilled and fast-paced really polite and professional. Food is excellent both the half board offer and the onsite restaurant. Spa center and playrooms in the hotel are also excellent, kudos to the staff for great work.

Playroom opening times could be a bit longer, they start off quite late. We had a heating problem in our room but the staff handled it quite professionally.

Clean rooms, gorgeous smell, apartment, tasty breakfasts and dinners, peaceful and lovely place, friendly staff, amazing SPA!!! The best SPA in the world!

No toothbrushes and toothpaste; no drinks while having dinner; bad coffee at the breakfast; too early for moving out (10am); 1 capsula for coffee and 2 packets of coffee in an apartment for 4 people! A bathrobe for my 12-year kid was three sizes smaller (like he is a 6-year old); 1 key, 1 block of pads and earsticks in each bathroom (for 2 people) These are many little but nevertheless frustrating details.

We visited the hotel this time last year, and came again because of the spa, and splendid food. It is good to have everything you need inside the facility when it turns out the weather outside is not fit for hiking or walks. And if you do go on long hikes, it's feels good to return to a served dinner, relax in a spa and rest in a cosy bed.

This year we would give this place a bit lower score, and it's the details basically, which spoiled the impression. Like, ripped curtain, broken light bulb in the bathroom, broken jacuzzi taps in the spa center, and outside pool and ice tap not functioning. We had a great time either way and would definitely recomend, but if a hotel is going for high quality and class, Small details as such ruin the impression and are more visible among the other great stuff and service this facility has to offer.

Great position, well maintained, comfortable, great food , friendly staff. Fantastic gym, spa , indoor and outdoor swimming pools. Most friendly and helpful staff Fantastic a la Carte “La Piste” restaurant - truly amazing food and great staff! Quiet room

Weak WiFi Drinking water fountain not available during dinner . (Only possible to purchase bottled water during dinner)