The staff were all super friendly and even though they had disabled staff they were very good at the tasks they were given. it is also an eco resort and we went to check out the rooftop gardens where they grew some of the food and herbs used in the kitchen. it was very close to a lot of the tourist attractions on the island and we walked to most of them but also used the beach shuttle to see the whole of the western side of the island.

The staff were so friendly and eager to ensure that everything was taken care of. The facilities were clean and well maintained. The beds are very firm, but the sleep was sound. The pillows were amazing. The balcony on the top level allowed us great views. The open air bath was a lovely touch. The cafe downstairs served delicious meals and a good breakfast to start the day. The location was perfect for ease of accessibility for getting around the island. Loved the jungle feel being surrounded by trees and nature. I loved the sustainability and diversity approach to the business as well.

There was nothing that we didn't like.

I'm very glad I stayed here and not one of the more luxurious hotels for my four day stay. I loved all the greenery and the feeling that I was in the middle of a jungle, especially at the pool. My bed was comfortable and the room big enough. It was interesting to sit on a rooftop lounge and watch the ships. And the beach was just across the street. Easy walking around in this area to Fort Siloso and the centre area where buses left for the other side of the island. For me there was plenty of choice at breakfast: cereal, fruit, yoghurt, breads and pastries, juice, coffee and tea and a hot dish if you wanted eggs. I also liked the outdoor spa as it was very cold in the water when I stayed.

Somewhere to set up a clothes line in the bathroom so my swimsuit could dry. It never dried overnight.

We have been coming to the resort every year, this would be our third since we visited Sentosa. We find the easy access to the beach and getting around the island very convenient. The staff are always friendly and that makes our stay most welcoming. The resort has made it eco-friendly and introduces the balance of fauna and flora with some interesting wildlife cohabitation which we love being surrounded with. Not many places would welcome a large monitor lizard into their restaurant when it makes its walkabout twice a day if you are lucky to meet it :) Keep up the good work and we look forward to coming back next year !

We paid for the roof garden suite with the wonderful view and privacy on the roof top. It would be good if management would consider to add breakfast as part of the package when you book the suite. We chose to eat only for a day, but a kind hearted staff who knew we were checking out the next day, offered us a free cup of coffee seeing that we did not have a hot drink at the cafe opposite the establishment as it was busy. It is good to know that he paid attention to our frustration and immediately took action. He certainly made us smile ! Thank you

Super spacious room located right in the middle of Sentosa Island and the nearby beaches & food locations. amazing pool and very large resort

only small complaint is that the bathroom each day would gradually start to smell bad? Not sure if it’s related to the sewage in the area or the resort itself - but very noticeable stink every night :( otherwise an excellent stay for a great price. will definitely considering coming back

The fresh water pool was beautiful and the location was excellent. The view from our rooms was also nice, looking out over the ocean and watching all the ships come and go from the port. Everything on the island was easy to access and so close to the beach. Unfortunately, due to the oil spill we weren't able to swim at the beach but it looked like would be a nice place to have a swim and so close to the resort. The breakfast was good value for money! Access to the monorail was great as we could go to the mainland anytime. The rooms are basic but comfortable enough. All the staff were very friendly and helpful. It's an eco resort so big on sustainability and it was interesting to walk around the grounds and read all the information provided. Having kids, it would have been nice if there was food/drinks available by the pool like many other resorts we have been to, however, I don't know if this is not common in Singapore or just not encouraged at the resort to reduce staffing, rubbish ect. Overall we enjoyed our stay and would recommend it to anyone with kids who is looking for a relaxed resort environment close to the beach and attractions of Sentosa Island.

We found the beds quite hard and uncomfortable.

Check In Staff was friendly and accommodating and the room was really comfortable. Location was very convenient to other favourite parts of the island. The restaurant had great food and wonderful staff. Swimming pool was awesome!

Can’t do anything about it but on weekends the club opposite the hotel plays loud music. But when you’re tired from sightseeing and you go to bed right away, it’s not a problem.

The pool is amazing and you are in a great location. We liked the integration with nature as well. We had an issue with paying via Booking.com but your staff sorted this out for us by providing a direct payment link and confirming this.

We had a little trouble on arrival as the person on reception would not believe me that we had already paid even after I explained that there had been an issue with booking.com and we had paid directly. Luckily a colleague had a proper look at the system and verified this payment. As we were tired from our long flight and it was late this could have turned into an unpleasant conversation. I would appreciate if you could ensure that staff know how to confirm payment correctly.

Love the whole entire atmosphere of the hotel. We got ourselves the Room Garden Suite. The outdoor tub was working great as well as the outdoor shower! Loved how there's a door that led us straight to the rooftop garden! Our highlight was definitely the rooftop area where the tubs are. The view was overlooking Siloso Beach which was great too! The other winning point was the ceiling fan in the room and that the windows could be opened for ventilation. Great for those who gets sinuses easily. The switches for the room lights were conveniently placed right in the middle of the headboard as well as the powerpoint, one of the features which we really loved too. Went to the pool for a swim and really enjoyed all of the features. The waterfall, the slide,the pool and the hot water spa pool. The poolwater contains Natural Spring Water . Usually we get extremely dry skin and hair and increased sensitivity on our face after a swim in community pools...but this pool felt great and refreshing,you don't get itches. The atmosphere of the pool area were extremely relaxing, accompanied by the trees which provided a perfect shade from the sun, as well as a nice relaxing greenery for the eyes. The whole aesthetic of the room was really beautiful. We really enjoyed our stay. Wished we could've stayed longer!!! The resort's location really convenient. You could either take the tram or walk. Room provided a stylish looking robe, highly absorbent towels and bedroom slippers. We were too immersed in the whole experience that we didn't thought of snapping photos. However, what you see is what you get, but better in person.!

Nothing in particular. Staffs were mostly very pleasant.

The property is very beautiful with nature surrounding. I love the swimming pool, my children also love it. The staff easy to contact via WhatsApp and very responsive, they are very nice and helpful. The area just a beach front and also there is 711 store just next to it. The free bus just like seconds walk and brings you less than 5 mins to the tram BEACH STATION where you can take the monorails to all over Sentosa, or you can walk to beach station it’s like 5 mins from the hotel. The bed is very comfortable. Overall I really really like it. I would like to get back and stay here.

Maybe the toilet and the interior a little bit old for such a fancy prices. But it doesn’t changes the function really. Still comfortable.