There are some places in life that leave an imprint on your soul—and this hotel is one of them. It’s where we celebrated the first night of our honeymoon, and it exceeded every expectation we had. From the moment we arrived, we were wrapped in warmth, kindness, and elegance. The service was truly celebrity-level, but delivered with such grace and heart that we felt genuinely cared for. Every detail—from the comfort of the room to the exquisite food—was flawless. But it was the atmosphere, the thoughtfulness, and the human connection that made it unforgettable. This isn’t just a hotel. It’s an experience, a sanctuary, a celebration of everything beautiful about hospitality. We’ll cherish the memories we made here forever—and we know we’ll return again. Because places like this aren’t just visited, they’re felt. Thank you for giving us the perfect start to our new chapter.

The staff was excellent — attentive and welcoming. However, the true highlight is the castle itself. Our room was spacious, impeccably clean, and thoughtfully prepared. Additionally, the location is both beautiful and peaceful, especially at this time of year, making it the perfect retreat.

The restaurant menu could be slightly improved, particularly with more options for children, which would be helpful for families traveling with kids. That said, please don’t get me wrong — the food itself was absolutely outstanding!

This is all about the location. A wonderfully restored castle in a beautiful setting. A compliment to the interior designers - the decor may not be to everybody's liking but the "castle theme (in a modern sense)" is excellently carried out in so many details. Attentive service! Great wine list (and good advice from the restaurant staff regarding the wines, since they are little known outside of Slovenia)

Some small details not really worth mentioning, but one does have rather high expectations of an R&C hotel. Mainly that the quality of the food in the restaurant was not quite up to the level that this hotel promises. Nothing to complain about .. but not noteworthy either (maybe we had been spoiled too much at the R&C Kendov Dvorec where meals were extraordinary); great winlelist, though

The hotel is absolutely beautiful. The staff could not have been more friendly or helpful. The rooms were large and very comfortable. The food was terrific. I would love to return for a longer stay!

Stunning location, beautiful castle, nice design, quiet, good breakfast, professional staff, parking close by.

Light coming in the room above and on the sides of the blackout curtains, a few leakages from the roof which were not fixed/painted. At the dinner we overheard the conversation at the next table; there were four people, one of them didn’t eat meat which meant we could not have the meat based set menu, but then also the other three were not allowed to have the set menu. Waiter said that “it is either the whole table or no one as that’s their rule!”.. which we saw as very inflexible and a bit unprofessional perhaps…we understand the situation would be different if only one of the four would want the set menu. However, we loved that they were able to accommodate our dietary requirements and also their homemade ice-tea was lovely.

We enjoyed a completely pampered stay - definitely a plus on a 10 week roadtrip abroad as the hotel afforded total downtime on what was otherwise a whirlwind tour of places we've never explored. The hotel is amazing for its location and history, and the wine tasting experience in the old castle tower was a highlight.

Location and ambience were brilliant. Staff was exceptional! Best customer service ever. Access to the sauna and pool at sports centre.

Should include on information sheet about the automatic drying of bath tub and also the quirks of Google maps to get to the Toplice thermal baths.

Stunning location, great looking castle hotel with very friendly and helpful staff.

Although the room was stylish and a good size, the bathroom in comparison was very small and not very well lit … water could have been hotter.

Fantastic location, a beautiful building, a comfortable big room, a good-sized bathroom, and very friendly and helpful staff.

The restaurant was closed for two days, bar food at least would have been great, the swimming pool was not at the location but another hotel.

Our third visit, everything is amazung , staff, food and so much to see and do.