Winery location was spectacular. The grounds peaceful, beautiful and plenty of flowers and paths to enjoy. The lake and surroundings divine. Our suite quite nice and well equipped. Staff extremely helpful, attentive and customer service oriented. The food at the restaurant beautifully presented and of excellent quality. The wine tasting informational and fun with a passionate sommelier. We also enjoyed the art exposed around the property supporting local artists.

Some areas of the property could use some maintenance and repair (ie, walls needing painting, etc.). The water “feature” around the restaurant is extremely loud sometimes making dinner and/or conversations way too loud. I wish the water noise could be tone down. We bought art to take with us internationally and despite promises and assurances, the packaging was absurdly inappropriate which earns the general manager an appreciation of either lazy or very incompetent, not only for this delivery but also for how our interactions were handled during our stay.

Everything. The staff ( Issac, Ricardo, etc) were so professional and friendly, and nothing is too much for them. The house keepers brilliant, bringing in cookies for customers. Zina from the reception moved me to the Vineyard Suite... no ifs ,no buts. Staff make you feel like you are part of the family The location is phenomenal

Nothing

Breakfast was superb - service excellent - ambience perfect - view phenomal Room great - only challenge was the very slow drainage of basins and one of the basin plugs getting stuck. Room - pillows very exceptionally soft and flat. We did ask for "better pillows" on night 2 of our stay. This was probably my 5th stay at ASARA over the last few years - it is clear that there's been a drastic improvement in the "complete operation", attention to detail, level of service and look and feel of/at ASARA. Congratulations!!!

Absolutely nothing

Breakfast was amazing. Views were lovely. It was very quiet and relaxing. Food was good and the wine tasting lovely.

The only one negative was the interconnecting door in our room so there was a little bit of noise from next door. We could hear their conversations. They were quiet people thankfully.

Fantastic views. Rooms beautiful. Breakfast amazing. General ambience of hotel was relaxing and extremely friendly.

We felt there were limited lunch and dinner menu options. We encountered many staff members during our stay and would have appreciated a central tipping service rather than individually giving our gratuities.

All I can say is wow. This place is absolutely stunning, spacious, and beautiful. The staff were incredibly kind and helpful. This has to be one of the best places we’ve stayed at in South Africa. The property is large, perfect for morning walks or a jog. We highly recommend staying here for a few nights if you can. The wine is lovely too!

Beautiful property - takes you away from the daily hustle and bustle. Being from the city, just walking around on the property was joy. Good food and service. Happy with the rooms provided. Asara is about 15 minutes drive from Stellenbosch town center. Another option is to visit the Lavendar fields - approx. 5 minutes drive from the property

The only criticism would be the limited dinner options on the menu.

Everything about this place is top notch. The staff were very friendly and helpful. The room was huge and very comfortable. The views from our room were incredible! Breakfast was amazing and included with the room. It was so quiet and peaceful. Reasonably close to Stellenbosch. I would 100% return!

Nothing!

The friendliness of the staff and the beauty of the surroundings. The rooms were spotless and comfortable, but perhaps extra spare pillows would be helpful

The coffee at breakfast was slow, almost 40 min and the order was mixed up. However, we still enjoyed the meal and the staff.

Location and staff

Restaurant overpriced There were issues with our room- bath plug wasn’t flush so water ran out. Couldn’t fill the bath. Toilet brush was broken. 5 star should have bath sheets not bath towels. Entrance lights weren’t working. Staff did offer us another room but we had already unpacked.