Staying here was an absolute delight! From the moment we checked in, every detail exceeded our expectations. The room was a perfect blend of comfort and style, providing a cozy retreat after days filled with adventure. What truly set our experience apart was the exceptional service; the staff went above and beyond to ensure our stay was nothing short of spectacular. Breakfast, a culinary journey each morning, was the cherry on top. Highly recommend this gem for anyone looking for a memorable stay!

the location lacks convenient bus access, requires a bit of a walk and climbing a slope to reach the nearest bus stop.

New hotel, clean rooms, tidy bedrooms, pleasant view, comfortable. Cafe, services and staff are all excellent. Comfortable parking. Good location (far from the crowd).

The air in the room was a little bit dry. For those who’s having any asthma symptoms please be aware. It is possible to ask for the humidifier or opening the window (though for the safety purposes it is originally closed and not clear how to use the mechanism). The staff is very friendly and helpful, so should be no problem.

Absolutely stunning hotel, we were so impressed with our room. The bed was so comfortable and the bathroom had everything we needed. The bath tub with the incredible view was a huge bonus and I enjoyed it a couple of times after a long day of walking! The staff are so friendly and helpful and we really liked the vibe. On the Cloud bar and restaurant was stunning! Location was great for us as we took Ubers everywhere (Nampo dong, Busan train station, Centum City) and it was so cheap. Nice bonus to have the discount to travel on the cable car nearby. The views from the bedroom were so beautiful, it really added to our experience of Busan and we would definitely stay here again!

At 7:30am in the morning, you can only have a full breakfast in the main dining hall, you cannot order a la carte just for coffee or tea which is a shame. The cafe doesn't open until later so the only option was in room service.

This truly feels like a five-star hotel. The lobby is stunning, decorated with beautiful paintings and Christmas trees, creating a festive atmosphere. The staff at the lobby speak excellent English and ensured a seamless check-in experience. We stayed on the 24th floor, and the view was absolutely breathtaking—offering a near-panoramic perspective of Busan, with the ocean and picturesque mountains in the background. For just $130 USD per night, it was absolutely worth it!

You need to reserve a specific time slot to use the swimming pool, which feels quite unusual. Many amenities come with additional charges that you'd typically expect to be included in a five-star hotel experience. The fridge is fully stocked with beverages that require extra payment, leaving no space to refrigerate your own items. We had to ask the staff to store our cake elsewhere for us. Additionally, the restaurant staff speak limited English, making it difficult to communicate some of our requests.

The breakfast was really good. At the same time, we got to enjoy the lovely scenery and friendly service. We also liked the location because it was pleasantly peaceful and very beautiful. We also worked out at the hotel gym. The gym was clean and had everything we needed. A nice extra was that the hotel also offered the possibility to go swimming, if you wanted to. All in all, we were very satisfied. I would gladly book a stay at the same place again.

Loved the seaside view, very relaxing. Rooms are super stylish, attention to detail is exceptional. Spotlessly clean and very comfortable bed.

Staff is somewhat ‘green’, every request takes a lot of effort and they are very inefficient in dealing with malfunctions (e.g keycards and tv) and dietary restrictions of guests (took 5 staffs to be able to order a vegetarian meal). In addition, basic amenities like cotton buds, are not complimentary, but require additional payment. Location is a bit far from major attractions and not super well connected.

Everything was just perfect! Truely 5 star hotel! The staff is amazing, the room looked even better than on the photos, breathtaking views, all equipment worked perfectly! Pure satisfaction! It is located next to Songdo Beach and cable car station, and despite its location might be remote from other attractions, I would definitely stay there again! Our experience in the restaurant "On the Cloud" was just exceptional 👌

Amazing ocean view, interior of the room was very nice and bright. Hotel restaurants and in-room dining were very delicious and accommodating to vegetarian diet. The hotel staff was extremely polite and the service felt just like a 5 star hotel. The gym was very well equipped.

on one day of our trip there was a sewage smell from the bathroom and they relocated us to another room and provided free sauna to compensate.

Very comfortable modern rooms and great international breakfast with enough varieties. Our room had a full view onto a bridge and the water. The nearby location is very nice with the gondola onto a lookout.

The pool (only indoor) could only be used once a day and only for a very short time, as the pool is closed 6 times a day (I think for maintenance) The main city of Busan is not very nearby. We always took an eight minutes walk to the bus stop to get into the city.

Had a clean and spacious room on 24 th floor with wonderful sea view. The service was outstanding. Around the reception area always there was someone who was able to help you to call a taxi. Although around the hotel area there is not much things to do, but there is a CVC store, couple of coffee shops, supermarket and cable car.

I felt a bit weird that we had to wear swimming caps at the swimming pool, but maybe it’s a regular rule in S. Korea