Nice ammenities, clean, discount at breakfast, concierge system, REALLY comfortable beds.

We could leave our luggages with them before check in and after checkout which was nice. However, the luggages and bags were outside in the lobby often left unattended. I was afraid something could be stolen and they wouldn’t realise in time. Also, some staff in reception weren’t that fluent in english so there was minor misunderstandings. Last thing, initially they tried giving us a worse room than we booked and told us that the one we booked wasn’t available, but then the manager came and gave us the one we actually paid for when we second guessed them. I guess you need to really double check with them for the room you booked, which feels slightly scammy. Overall, it was worth it for the price.

We liked the breakfast, even if it did not have fried rice. We also liked the view provided to us. We also liked the relatively straightforward method of reaching the hotel from a bus stop, even if the hotel did not really have a location immediately accessible for the downtown area.

A moth somehow entered the room. We saw it before sleeping on our last full day in Jeju. We believe that the housekeeper probably accidentally let the moth inside (after opening the window to dissolve chemical smells). We had to expend a considerable amount of time to kill the moth.

I had a really pleasant stay here. The location is excellent — just a short walk to one of the tour pickup points, Dongmun Market, and several bus stops. The room was spacious, had all the amenities I needed, and was cleaned daily. The staff were friendly and accommodating, and there are plenty of dining options nearby, plus a convenience store both inside and next to the hotel.

The soundproofing between rooms could be improved, though it wasn’t a major issue.

The hotel was well located for shopping and dining. The room was large and had a sea view. Breakfast was really good.

i'm sure this five star hotel has had its glamorous days. as many other comments say the rooms are worn and need a bit of a refresh. Our room had a kettle but no cups or tea and coffee. What was the kettle for?

Absolutely lived up to expectation, great staff and check in experience. Great size of room with nice view. All towels and sheets replenished the day after, great location for the tours leaving nearby

Was slightly out of date, just needs a bit of TLC :)

The location was good, you can walk to the market and there are several shops nearby, the area is quiet, the room was clean, the beds were comfortable and we were given a room with a sea view.

Everything was fine

Near the ocean walk for morning walks. Near an Emart. Found a local place to eat nearby that was awesome! I was not thrilled with the bathroom, but it had what I needed. I would stay there again.

The location was good. Near restaurants and emart is nearby. Self laundry was nearby too.

The room did not provide coffee or tea. No coffee spoon too. Housekeeping did not clean the floor.

The bedrooms and bathrooms are very spacious. The lobby always smells good and fresh.

The aircon or room temperature is too cold for us. We had to turn it off or adjust most of the time when we're in the room.

The price was very reasonable and we could enjoy the nice ocean view from the room. There are many cute bars, cafes, and restaurants you could hang out + good to have big mart right across the hotel. Late check-out time (12pm) is nice to plan your day flexibly.

It would have been nicer if the room was cleaner. There is a limit of an old hotel that cannot ignore all of its faded colors. The old-fashioned concept that man can have sauna and use gym is unfair.