The room was really nice, and the bed really comfortable, I didn’t use any off the facilities in the hotel or had breakfast there, so I can only rate my time in the room, which was prefect, didn’t have any complaints and the staff were really friendly and always greeted me when I entered or left the hotel. Also a big bonus was I was able to leave my luggage there after check out, I’m not sure how long you can leave it as I only needed to leave it for an hour to get something to eat before I had to leave for the airport.

No complaints but just be aware the shower is built in a way that’s it’s in the bedroom and bathroom with no curtains just clear glass. While this might not be an issue for a couple if you’re two friends or sharing with a family member, your probably going to have to leave the room when they shower to give them privacy.

Great location

Miserly 2 cartons of milk in room

Great location, great facilities. Skybar in evening is a great vibe and the gym is amazing for a hotel. The staff is friendly and helpful.

For the price paid, the room wasn’t upto mark. There are flush sounds from nearby rooms due to poor acoustics. These noises were so bad that it would feel like someone entered the room in the middle of the night. Housekeeping could be a lot better. We had to ask the housekeeping staff multiple times to make our room even though we had the signs put up.

Francisco + the duty manager who's name I am sorry I forgot gave us a wonderful welcome when we arrived early from a Virgin Voyage and kindly upgraded us to speed up the allocation of a room and later delivered a bottle of cava which was unexpected and much appreciated. The pool bar + terrace is cool + a great cruising spot as is the bar on Sunday night with a marvelous Brasilian drag queen!

Slow delivery of room service breakfast.

A pleasant hotel with a friendly staff. There were some unavoidable design compromises in the room layout, as the building is not purpose-built, but overall can't complain much. The room was clean and tided every day. There are many excellent eating options nearby (La Flauta, Local Tapas and Billy Brunch Headquarters), but the top sightseeing sights require a bit of walking or transport.

The wifi was extremely poor, often not functioning at all. The toilet is separated from the room by only an opaque glass door, limiting visual and audio privacy. Soundproofing could be better.

Location and staff

The Axel in general, specially the rooms and the pool area are looking rundown. The pool area used to be such a cool place to hang out, but now looks sad and old , and a little dirty, specially the pool and def the jacuzi.

This hotel is excellently located in the Eixample near the university. Staff are very professional and friendly. The rooms are fairly priced, decently sized and well appointed, and my room even had a south facing balcony which was welcome even in the winter sun. I didn't use the facilities but there is a gym and pool which I would definitely use if I return.

The wifi was very slow and kept dropping in and out. As I was on business, this was a problem and I had to keep tethering to my phone which is not ideal. Also, the kettle spurts out boiling water at the end which could scald someone so this needs to be addressed.

As usual the front desk staff is always so nice and helpful, the skybar atmosphere was wonderful with a great mix of people, very compfy beds and some streets around the hotel are now for pedestrians only, which gives the neighborhood a wonderful urban feel.

I love the Axel brand, and I will always stay there when in Barcelona, but the wear and tear in the rooms are really starting to show ….

Axel Hotel (Hetero Friendly)is beautifully decorated and centrally located within the gay area of Eixample. Staff at the hotel were very friendly. Caesar, hotel receptionist was very attentive and extremely helpful during our stay. We can't thank him enough. The rooms are very nicely decorated. We had a twin room with balcony which was nice. Facilities were great and the mini bar was a bonus but a bit on the pricey side of things. There are many great bars and (Priscilla, Moon Cafe and Punto were great shouts. There are also many Tapas restaurants located next to the hotel. We particularly enjoyed La Flauta and Local Tapas Restaurant - both provided great food. The Sky Bar within the hotel idea is gorgeous. We were there during the week so it wasn't as busy as the weekends provide.

We have nothing to fault. Everything exceeded our expectations. We enjoyed our stay and will be back.

Central location, clean, professional staff and right in the centre of Exiample

The aircon wasnt working in our room, when the duty manager came to our room that night, he told us we would be moving in the morning to another room. To pack our things and wait at reception at 12 noon. However the next morning, after we had skipped the excursion we were going on to move rooms, we were told we have to wait for maintenance to see if they can fix it. And they did, quickly. It would have been better if they just said maintenance would come during the day and we could have enjoyed our morning the way we had planned is all