we stayed in a junior suite and it was very specious. The location of the hotel was great. Close enough walk to the old town as well as being a nice walk away from the hustle and bustle of main Benidorm. the breakfast was great. a huge selection of food. It is also close to some great restaurants next door (Urban Gastrobar and a cocktail bar), which are reasonably priced and serve great food.

there was nothing that I didn’t like. The only thing I would mention that the pool on level 5 gets very busy very quickly. and the areas on level 7 and 8 don’t have bars or toilets close by should you need to use any facilities, but it did not hinder our stay.

This is an amazing hotel, made to feel welcome as soon as we walked up to the reception desk. Room spotless and cleaned every day. Bed super comfy. Food choices at the buffet are plentiful for breakfast and dinner, and there are always specials which you can get cooked to order. Popular dishes run out fast but they are re-stocked within minutes. Couldn't fault it. The staff at this hotel are so helpful and friendly, we felt like we were visiting old friends again. We will certainly stay again.

Nothing really. Please note that you do have to queue at breakfast and dinner to access the dining room, but bearing in mind the number of people staying you shouldn't have to wait more than 10 minutes. The staff work incredibly hard maintaining the standards in the restaurant for your enjoyment so be patient and kind to them.

Beautiful location on the Poniente beach. Just cross the street and you are on the beach or in the Parc d'Elx. A very spacious (30 m²), neat and comfortable room. Also nicely decorated. Spacious and good bathroom with large walk-in shower. The room had a terrace at the back of the building. Unfortunately, not a nice view. As for the room itself, it was one of the most beautiful rooms I ever stayed in while travelling in Spain. Inside the room it was very quiet. During one morning a lady in high heels was pacing around in the room above me. For the rest I did not hear a sound. The staff is very correct, friendly and helpful. When I read some comments about the small dining room and then saw it later in reality, I was very surprised. That room is not small at all. But Hotel10 Porto Poniente is a very large hotel where a lot of people stay. Therefore a piece of advice: Try to have breakfast as early possible in the morning. Most people also go for the dinner buffet as soon as the restaurant opens. Both the breakfast and dinner buffets are really great! No need to look for a restaurant elsewhere in the evening.

As mentioned, the hotel is very large. There are rooms with a sea view. However, many more rooms are located on the side or at the back of the building. Personally, I think that the terrace of those other rooms is of little use (certainly not for travellers who like to go to the beach or like to be outside in Benidorm). When booking, I still had the choice between a room with or without a terrace. Of course with a price difference. However, my experience was that I did not use the terrace at the back. Everyone has their own choice of course.

Spotlessly clean, airy, very comfortable room and bed, room cleaned daily.

Slow bar service and poor system and amount of pool side sunbeds - massive queue in tiny lobby before pool opening time in the mornings for too few sunbeds in such a big hotel. Lots of wasted space where more sunbeds could be added

A Heavenly Stay at H10 – Beyond Expectations! We travel a lot, but H10 has been, without a doubt, the best hotel we’ve ever stayed in. From the moment we arrived, the service was out of this world—truly on another level. The staff are simply amazing, making us feel welcome and taken care of at every turn. The selection of food and drinks was superb, offering something for every taste, and we thoroughly enjoyed every meal. Our room was fantastic—spotlessly clean, beautifully designed, and incredibly comfortable. And the location? A perfect 10/10! A special mention goes to the therapist at the spa—an absolute angel. I get massages almost every month, and I can confidently say she is the best massage therapist I have ever had. She worked on muscles I didn’t even know existed, leaving me in a state of pure relaxation. If you're considering a massage, I highly recommend booking a session with her. We will definitely be returning to H10. This place is simply exceptional!

Waiting in line for breakfast and dinner was a bit frustrating.

The location was excellent and on the quieter side of the old town, which we preferred. The hotel has a lovely area out front where you can sit and watch the world go by. The pool area is lovely and does get busy early but the beach is just across the road and there are plenty of sunbeds. The rooms are spacious (we had a suite) and they were cleaned every day. The bathroom was well stocked with toiletries and very clean. The breakfast was varied and a really good selection. Everyone working here goes out of their way to make sure you are well looked after and have a comfortable stay. We’d definitely recommend.

There’s nothing to dislike at all but a suggestion would be to have more people on the bar. Those working there were rushed of their feet at times but were always so lovely. Katrina was just fantastic!

Great beachfront location. Modern but comfortable (think mid-century x scandi). All furnishings are good quality & the beds are comfortable. The staff are very nice. The food is buffet style, good quality, lots of choice & plentiful. The drinks are well priced. The 5th floor pool area is lovely (although the pool isn't heated). Five minutes walk to the old town.

There can be a bit of a queue for a table at breakfast and dinner. We never waited more than 5 mins. The ambient music is a couple of notches too loud (personal choice).

A really well located hotel on the beach front and on the edge of the old town. It has a lovely seating area out front which is perfect to sit and watch the world go by. The pool area is lovely but does get busy early but the beach is just across the road and sunbeds and umbrellas can be hired there for the day. You can get beach towels from reception too. Rooms are spacious (we had a suite) and bathrooms are well stocked with shower gel, shampoo etc, as well as incidentals. Breakfast was really good with a great choice and all the people working here can’t do enough to make your stay wonderful. A special mention for Katrina who worked the main bar. She was an absolute star who always seemed to be working and always had a warm and welcoming smile, despite being really busy.

Hard to find anything to dislike but a suggestion would be to have more people working the main bar. They were rushed off their feet and sometimes there was only one person on.

Amazing hotel - gorgeous modern decor, comfy beds, the most wonderful location in old town. The list goes on! Staff were so helpful and we even had a free room upgrade on one of our rooms. Breakfast selection was brilliant, something for everyone (even the vegans in our party!) lots of alcohol options at the bar and the food menu at the lunch bar was fantastic. In walking distance of lots of great bars and restaurants, and there is a supermarket next to the hotel. Would 1000% recommend to others and would return again!

Very little to dislike about the hotel but if I had to chose one thing I would say is that the pool doesn’t open until 9:30, and during peak times it was very busy around the pool and there were few sunbeds left. Could’ve done with a few more dotted around.

Beautiful rooms, perfect location. Clean and comfortable rooms just like on the pictures. Many food options in the morning and in the evening as well. The pool on the 5th had an amazing view, although the pool area on the 7th was more relaxing and chill. There is a terasse on the 8th with sunbeds and stunning view. Many shops and bars nearby and the stuff is very kind and helpful.

It would have been nice if they provided towels for the beach as well, not only to the pools. I mean you could bring those to the beach but if you dont want to pay for sunbeds than it gets easily dirty in the sand.