The location was amazing. Walked everywhere we wanted to easily. What a beautiful city. Definitely come back again. Suite was huge. An older hotel, so didn't expect perfect condition. Comfortable bed and pillow. Clean. The bathroom was large. Breakfast was good, including gluten-free options. Parking onsite. A lift takes you down in the car.

It was fine for us, but some cars that are wider than ours would find it difficult in the lift, but measurements are given online. Check first or use a public car park. Hydro shower.. couldn't get it to work, but not a problem with normal one. Slippery, though, inside the shower. Only 1 night, so I didn't ask about hydro.

Very pleasant and efficient staff, luxurious two-room suite with enormous and very comfortable bed, good quality breakfast buffet, location a 10-minute walk from all the main sights.

The hard plastic shower gel dispenser was difficult to use for my wife, who has arthritic fingers. We would have appreciated detailed instructions in advance about the car park (accessed via a vehicle lift next to the hotel entrance) and where to put our car when we first arrived.

Very close to the city centre without breaking the bank, the complementary coffee and tea resupplied every time they cleaned the rooms, the heating system was on point. A number of small quality of life details that made it better.

There were small things, leaking pipe in the toilet, paint stains and marks from furniture or overuse on the walls. General wornout of the place, a little tlc would do wonders.

Location is great. The hotel is very quiet and staff are very nice and helpful. Room was very clean. Accommodation is more than great for a couple of days. Good spacious bathroom with sauna working perfectly.

Breakfast is good, but some things could be improved: having for instance simple porridge, instead of kellog's sugary packed option. The room has AC but it in not very efficient to cool the room. Mattresses could be a bit softer. The room hall needs a painting (preferably in a colour other than white).

The staff are so friendly and helpful. The room was great especially the shower it was fantastic. Breakfast was really nice.

The room we had was overlooking street and unfortunately was quite noisy during the night. Also found temp in room was too warm for us so didn't sleep well .such a pity as everything else was perfect.

Location was near to Plaza Mayor and amenities. Minibar to use if needed & breakfast choices were good. Spacious room.

Parking was underground, however the car had to enter into a lift. Perhaps this could have been more detailed in the parking section. For example a larger car might not have had space to be in it.

Our room was spacious and the bed was very comfortable. The hotel was located just outside the main historic centre, but only a 10 minute walk to the cathedral. We liked being away from the hubbub of the centre at night time and the area around our hotel was quiet and safe. The breakfast was a buffet and worked really well for us as vegetarians.

Nothing really

Breakfast was great. Staff friendly and gave excellent service and help. Beds very comfortable . Room clean. Beds made daily and rooms kept tidy daily. Location quiet. Close to beautiful park and short distance to centre. The service from the staff was excellent.

Service from the staff. Comfortable beds. Enjoyed breakfast.

Location is a short walk from the main square. Parking in the hotel garage with a car elevator was easy and practical. Room was spacious and has a coffee machine. It is a boutique hotel with great value for money.

Fancy shower stall which was not really needed.

Good location for walking into city centre. Convenient parking in hotel basement. Good breakfast

No AC during our stay !!! One window which opened into a central atrium. Expensive additional fee for a pet.