Family room, all the pools, excellent kid facilities, meal convenience, bouncy castle, proximity to Ciutadella, good selection of food and some of it particularly nice

Indoor pool wasn’t hot enough, lack of information about basic things like how to get pool towels (and not being able to get them fresh regularly), pirate ship by the kids pool could have been cleaner (bird poo), lunch could be open 30 mins earlier for young kids, no bath tub

All in all a very nice hotel. Good room, pool area, and buffet breakfast/dinner. Friendly staff and nice activities for the kids. Short walk to the supermarket and marina as well as the beach.

The bed wasn’t great and the music at the pool was sometimes a bit loud.

The hotel is very nice, it offers a very good animation and entertainment (we really enjoyed the energy of Borja and Viktoria! Thanks again). The pools are great! For kids it's very fun. The restaurant is really good. It is close to the beach, 10 minutes walking.

The check in was really cold, not so many information, I would have preferred more attention and details. We didn't have full board so we had to use the kitchen which is a bit old, not so well equipped to cook. I think a lot of things can be better for the price we paid!! The cleaning room service is great but not so much attention to cleaning, the room was often left dirty.

Fantastic rooms modern with excellent facilities, nice shower. Entertainment was also really good, staff very helpful

Fantastic place for families with small children. It has several pools, including a children pool with slides and a pirate boat! They have all day long children activities and an evening show for both adults and kids. They serve great and non expensive cocktails (with and without alcohol). The staff is very friendly (from the reception, to the cleaning teams and pool supervisors). Borja, from the entertainment team is the soul of the place! He’s very attentive to all details, makes one laugh very easily and is very entertaining. One can really see he loves his job!

There are 2 days per week in which there is no cleaning service. This should be reviewed. Also, it would be great to have the dishes washed and have a beach umbrella service upon request

great staff great pools very easy with little kids

The bed could have been better - but it is really to find something to say

Staff courteous and extremely hard working. Flexibility to go all inclusive for a few days only. Nice pool.

Room could've been a bit bigger, and the kitchenette wasn't very useful.

The kids pool, the entertainment is not bad at all, the room is spacious.

You can’t bring the food from the restaurant for take away. 😅

The hotel was approx 10-15 min walk from the marina / beach. The hotel staff were very friendly and helpful. Fantastic pools which the kids spent all day in and loved the inflatable section. Lifeguards on duty to 6pm. Hotel was very modern with excellent apartment accommodation.

Nothing at all. Everything was wonderful.

Lovely feel

Nothing