Fabulous location with moonscape like landscape overlooking mountain summit. Spectacular breakfast & dining in evening. Clean comfortable rooms. Friendly staff. Starlit nights amazing with no light pollution. Sauna turned on request to save energy. Great walks on doorstep. Wonderful clean air quality.

Became very crowded in vicinity outside most of day/evening. Swimming pool very limited in size and pool area seemed unheated & chilly but great views from pool. Rooms starting to look a bit tired and could do with makeover.

Beautiful place, very nice staff We really enjoyed the sauna and the pool with a stunning view

People working there are very nice, but obviously too busy so the service was quite poor. At the breakfast we had to find out ourselves that we could order some eggs and bacon, no-one had asked us anything, no information at the table. Before coming to the hotel I’ve sent a message that it was a birthday trip to my husband, hoping for some little greeting from the hotel, but there was none:) We had a half board, but the food at the dinner was let’s say strange, so I couldn’t finish mine.

the room was clean and comfortable although my husband found the bed a bit firm for him. The location was as expected, we went with intention of star gazing at night, the free car park was a bonus. The reception staff, bar and restaurant staff were all lovely and super efficient. We were disappointed that the TV had no English channels.

We felt that there was insufficient information for English guests, we did not know that there was a cooked breakfast on offer until we saw another couple with bacon, eggs and beans as we were leaving, we thought it was just the continental style on offer. There was no tea available, we had to ask for it. We felt that French and German guests were catered for better that the English, but this would not deter us from staying again, just a little bit more information and communication would be appreciated. We were looking forward to the log fire being lit but one of the staff explained that it was too windy which was a shame, but nobody can control the weather!

The location speaks for itself, right at the base of Pico del Teide, and at the heart of a significant number of the incredible volcano walking routes. Every direction you look is like a singularly unique oil painting every time. The views are staggering. Both the cafe for hotel guests and the restaurant are superb, and actually very good value for money. We enjoyed a wonderful meal, with a delightful wine pairing. Also, the coffee was remarkably good. The staff were polite and helpful (not just at reception, but the serving and cleaning staff also) When you stay at this hotel, you have access to both saunas AND a swimming pool (with a perfect view of Teide while you swim) free of charge. The pool is perfectly heated, and the facilities were clean, fully functional, and ideal. If you are looking for the perfect place to stay while hiking and photographing Pico del Teide, this is the obvious and ideal choice.

Nothing at all, just wish we could have stayed longer.

The location is impossible to describe. One of the best places I ever slept. We got a good value as we only reserved accomodation. The pool (open until 19:00) helped us refresh after a long day hiking under the sun. The staff was extremely nice and helpful all the time.

The food and water at the Parador are too expensive. Only 0.5L water to buy at the cafeteria. I would recommend load oneself with food and water before getting there, or accept paying a bit more for it.

Excellent location, views, bar seating with fireplace, food.

Having to book a time for breakfast. Would have liked to see how we felt when we woke up. Not required in other hotels and when I questioned it we were just told we had to book. Information on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none. Spa was nice but really just sauna and changing facilities basic and very small.

The location is amazing with stunning views of Teide. The staff team were exceptional, from a very warm welcome and smooth check-in, through a lovely bar service to an attentive and helpful dinner and breakfast service, every member of the team went above and beyond. The rooms are a decent size and offer everything you could need, including very comfy beds to rest those aching limbs after walking in the National Park. They are older styled rooms but in-keeping with the hotel and, in our view, only the bathroom would benefit from some modernisation. The communal spaces are lovely with comfy seating and open fires. The terrace offers amazing views of Teide. Based on other reviews, we weren’t sure what to expect from the restaurant but the food we had was exceptional - local dishes beautifully prepared and presented. We would happily stay here again but next time it will be for more than one night!

Only the bathroom in need of modernisation

This felt like a human settlement on a moon. We decided to treat ourselves with two nights in this hotel and it was exactly as pampering as I hoped. Enormous comfortable bed, clean rooms, nice small swimming pool and sauna. Delicious breakfast choices. With a view of Teide on top. Really charming place. If you are not familiar with the concept of “Paradores”, I recommend reading something about it online. It is fascinating project of the Spanish government, dating almost 100 years back.

The building is older and so you could hear noises from the corridors more than usually. But it did not disturb us so much. If you have problems with mobility, I suggest to indicate this at reservation. Some rooms are only accessible by stairs.

Location is awesome. Upon arrival staff was helpful to store our luggage so we could set out on foot along trails. The hot shower relieved sore muscles after hiking. We loved availability of early dinner (6:30 pm) Mattress was firm. Windows opened fully for fresh air & view of Teide.

Less solid waste would have been generated if hotel had filtered water available in cooler on each floor, rather than providing a bottle to each room.

Everything was fantastic. The staff, extremely helpful and courteous. Room fantastic with stunning view of mt Teide. It is in an incredible location surrounded by stunning geological features. Beautiful lobby, bar and dining room. We had read some negative reports about the hotel being a bit dark and old fashioned but we didn't find it so. A very stylish place. Very quiet after the noise in Los Gigantes. Fantastic that they have a private residents carpark with an entry barrier and this was essential, as it is right next to a major tourist site with hundreds of cars and thousands of tourists but you see and hear none of them in the hotel. Would definitely recommend and go back.

The prices in the dining room were a bit high. As it is right next to a major tourist destination there were hundreds of cars and thousands of tourists, fortunately there is a private residents carpark with a barrier. Unfortunately as there is also a very busy cafe adjacent to the hotel and lots of tourists were standing not far from the hotel entrance smoking and vaping.