Great location, very comfortable room with great bed, very good shower, excellent A/C.

Breakfast was expensive at 20 euro and not a complete breakfast like other 4-star hotels. When we arrived we were told that parking was available to purchase for the first night but the second night was sold out. If we had known that, we would have purchased parking in advance.

Night staff and kitchen staff were100% great!

50% of the staff could use a little more training in how to manage customer requests. The maid has been coughing for four days straight with no mask and all over the hall and the stairs Ect; We have refused Service to clean the room for this reason. When asked about this with management, they replied.No one in Logrono wears a mask. Ok, but if an employee is sick and spreading viruses everywhere, would it not be beneficial to your business to have them stay home or wear a mask? for the calibre of this hotel, I'm surprised no one seems to care about the customer's safety.

The room/bed

The lady reception was very arrogant at arrival. We went with the car passing by the street and you have to write down the car plate accordingly to not get penalty for being in the downtown.Second time I had to wait around 10 min in reception.nobody there.Reception area smell very bad.And if you want a coffee in morning in the bar, wait..because nobody come to attend you.Waitress are in the pantry talking.The only nice person was Rodrigo(the receptionist).

Nice big room. Staff friendly. Decent bathroom. Great location. Was able to park in their car park. Especially on the festival weekend. Had air con which was great. We would stay here again.

No views. Spa experience expensive. Breakfast expensive €20 - so didn't do it. However loads of other far cheaper options near by.

Central location. Modern facility. Wonderfully kind staff, especially Candela. Delicious breakfast with lots of protein. Lovely wait staff who made sure I had a “care package” for my next day on the Camino.

I understand that having a full-on restaurant might be a costly thing for the hotel, but please, at least a rioja bar with a couple of signature easy-to-make tapas, for those guests (like me) who prefer a quiet evening away from the crowds on Calle Laurel. This addition would definitely make money.

Fabulous hotel in perfect old town location, friendly staff, large luxurious room with all you could need from wifi to TV, very comfy bed, great shower and bathroom and just a lovely architecture with exposed beams and views onto the cobbled streets below. We did not eat at hotel but the breakfast looked great and hotel was easy walking distance to the rest of the old town streets as it is located on one of them! We also enjoyed walking around later in the evening when all the locals come out, try the multiple squares and enjoy a drink at any of the many choices. Parking was a little tough as its a busy place at night and the hotel lot was full when we arrived but I found somewhere only 5 mins away in a free local parking lot.

Location was excellent - walking distance to center yet not on the noisy streets. Room was also very nice and it was convenient to have a parking on site.

Breakfast was expensive and not very good value. Also, spa needs to be reserved one room at a time (why??) and thus we could not use it because it was fully booked all the time....

Parking on site. Lovely comfortable beds and room was beautiful. Unfortunately didn't make use of all the facilities. Amazing selection on the breakfast.

Unfortunately the bacon, eggs were cold. But more than enough other selection. Plus personal opinion we like a nice relaxing drink at night in confort, before bed. Bar closes early. Probably not a problem for most.

Location is great. Parking was great - decent size spaces and easy access. Breakfast was good with range of choice. Our bed was comfortable with good linens. Shower also good. Attractive decor. Very helpful and welcoming receptionist.

Our room (305) was very dark. Just lamps on the side of the bed. Fine in daylight but impossible at night!

Excellent staff - Pablo at the front desk was fantastic with helpful suggestions for things to do & a handy map to show us where to go. Breakfast was very, very good.

It was noisy in the street outside our window at 4am. Not much the hotel can do about that, but it did detract from our stay.