Situated in a very good and quiet area, very near the metro station, with shops and supermarket nearby. The staff was incredible, we had a problem with the air conditioning and they moved us to another room as fast as possible. Comfortable room, nicely and newly decorated with all the appliances needed. Bed mattress was ex excellent and comfortable.

Although we were moved to our second room as fast as possible, the room wasn't as clean as the first one. I was disappointed to find hair and dust on the bathroom floor. We stayed for 5 nights, however the room was never cleaned, not once after our arrival, neither towels or bed linen changed. The windows were also really dirty... The bathroom has a sensor that turns the light on automatically, very disturbing when the bed is just in front of the bed and as soon as you pass by it lights up, specially when your partner is sleeping...

The apartments are great! inside it is clean, neat, there was more than enough space for two people, there is an elevator, lockers were provided for storing luggage, the location is not in the tourist area and this is good because after noisy places it is very comfortable to return to a quiet area, 15 minutes walk away there is a place that is rated top on other sites for delicious paella, the city center and other sightseeing are within walking distance or by public transport (1,5 euro you can pay by card), there is a supermarket, bars, a park nearby, everything is as comfortable and convenient as possible. There were no disposable slippers, but this is not a problem at all given the conditions provided. Thank you for your hospitality!

The organization of the facility was appropriate even after the official check-in time, as access is managed via a code system—the same code is used for both the building and the room—and communication through Booking.com was smooth, with all instructions provided clearly. The facility is in a quiet neighborhood.

The room could have been a bit cleaner, especially regarding dust and the cleanliness of the shower cabin. Otherwise, it was spacious enough for two. In terms of location, it’s quite far from the city—about 5 km—but there is a metro station nearby. Note that towels are not changed during the stay.

Close to metro. Relatively clean ( I found some hair on the toilet when I checked in and the shower was clogged). Modern design. Friendly staff.

Uncomfortable bed (very flimsy). Not a very equipped kitchen. I would prefer an espresso machine instead of the French coffee machine. Bad isolation :(. It’s in Salamanca but not in Salamanca at the same time… it’s not at the nice part of Salamanca is more outside more remote. Around 20 minutes to get there. Value for money was not good.

The apartment is located in a building which was entirely converted to rental apartments, so the feeling is really more like an apartment-hotel. The entrance is a small lobby manned until 7pm (but staff IS available 24/7 via phone or email). Access is code-protected (building entrance AND apartment) with a 6-digit code that changes from client to client so it felt quite secure. Our apartment was on the -1 level so no street window or balcony, but a large private patio more than compensated for this and was a very nice bonus. The apartment itself is very modern-looking, beautifully designed, and looks and feels new. The bathroom is small but comfortable, great shower, excellent water pressure. Superbly clean, pleasant, with a friendly and helpful staff (a minor plumbing issue was fixed in less than 5 minutes, extra towels and extra bath gel/shampoo arrived at our request within a few minutes). Storage space is good. I was pleasantly surprised to find a safe-deposit box which was large enough to accommodate my laptop and other small valuables. Another nice touch is the large lockers available in the lobby at no extra cost, for those who, like us, have a late-evening return flight and need somewhere to leave their luggage after check-out in order to keep enjoying the city. Very helpful!

The only possible downside I can think of is that the apartment is a little small - if you require a lot of space or a very large bed you may feel a little squeezed-in. It was perfectly suitable for our needs and we enjoyed it very much.

We liked the fact that is very easy to get to by subway (you have 2 subway stations near by Manuel Becera and Ventas). We also used the subway to get around the city. Due to the fact that the location of the apartment is good in the evening we also walked back home. It also has a good supermarket near by where you can find everything you need. The kitchen is well equipped, water temperature and pressure exceptional and the overall layout of the apartment was to our liking.

The cleanliness of the apartment could be better. Our stay was fine, but there were some areas of the room that were not cleaned properly so this could be improved in the future. Also in the bathroom the hanging hooks for the towels could be better placed and better (as design) for hangings stuff.

The location is great, very close to the metro, and there is a supermarket nearby.The air conditioning is sufficiently cold in the summer.

The service is friendly, but the front desk is not staffed 24 hours a day. If you choose this hotel, make sure they send you a message with your room number and the access code after you pay. When I checked in, an elderly couple almost couldn't get into their room because they didn't have this information. Additionally, the hotel policy is that they do not clean the rooms; you need to maintain the cleanliness yourself. The location of the trash room is hard to find, so I suggest asking the front desk to show you where it is.

I loved the setting of the room and it really did feel at home there. The place was clean, very fournished to be able to cook independently and comfortably, the lighting was just perfect and we had 2 televisions. Although the room was an open space, the 'room' space was well separated from the 'living room'. The bed was really comfortable and the sofa too. There was the possibility to have an iron and ironing board. Check in was very smooth: Because of my very early landing time in Madrid, the hotel gave me all the information I needed to self check in and met my request to comfortably settle the payment of the room later on in the day. The personelle was incredibly kind and attentive, and flexible to meet our needs throughout the stay. it was lovely to wake up to a very smiley, welcoming and supporting receptionist! We were given a very friendly and complete brochure with suggestions of what to do and where to eat. The neighbourhood is extremely calm and peaceful, and in the surroundings you can find anything you need. Just a few minutes walk away there is one of the most beautiful parks of Madrid called Retiro. Super recommended!

AUTOMATIC LIGHTS: The automatic lights that are sensible to movement and cannot be switched on were a bit uncomfortable because they would turn on at every movement while sleeping. Because they are small floor lights they didn't prevent us from sleeping but would still be slightly annoying, TOILET: Because of the setting of the room, the toilet doesn't have a window,but was compensated by a very well functioning ventiation system

Location was in the heart of the Salamanca district...minutes away from Las Ventas and the Plaza de Manuel Becerra. The room was clean, spacious and had everything I needed for a longer stay. Loved the fact that it was very quiet and I heard absolutely no street noise while I was there. Service at reception was A+.

Really had no issues that were in the property's control. The price for the stay was a bit on the pricey side but Madrid in June is not going to be cheap. Decent value still compared to some of the hotels close by.

Very comfortable Good internet connection Ideal if you are traveling for work or business Good location