Can hear some noise coming from other rooms/outside of the room. but that's the only thing that I can say I didn't like much.. Didn't bother me so much as I'm not a light sleeper in reality. :)

Very nice buildings

Clean, Propoerty has a green garden

The bed very comfortable

The property looked nice, and wasn’t too far from bus stops / metro. The bed / room was comfortable. The shower was fantastic. The two entry doors to the room also helped to eliminate sound from the corridor which was good, as it could be quite loud with the second door open. One of the ladies behind the bar was so lovely, we didn’t catch her name but she had beautiful dark skin and short dark hair. She was fantastic! The others were very rude and didn’t care, one gave us a filthy used plate when we requested 2 to take to our room and when we requested some milk for tea, the other brought over a jug of milk from a table who had just left! It was raining during our stay and the hotel only seemed to have one umbrellas for guests to share. It would have been good to have access to an umbrella.

The property looked clean from a distance but we found it was quite dirty. The toilet bowl on the outside was filthy, the seat looked like it had been wiped with a dirty cloth. There was dust and hair in the corners of the bathroom, and the bath & shower head were stained. There was no kettle in the room and we couldn’t get one, which was a shame.

Many previous reviewers claimed the breakfast was exceptional. They were right! It was very plentiful, fresh and very tasty. The staff were particularly helpful, efficient and professional, going out of their way to accommodate any of our needs. Highly recommend this hotel. It’s also located in a district that is easily accessible to the downtown area but quasi-residential, meaning it was quite quiet.

The hotel used a very strong smelling scented deodorizer in the main lobby, which we found almost offensive, especially as we come from a country where “no scents makes good sense!”

The location was good walking distance from 2 different metro stations. The pool was very nice and they had poolside bar service (bring drinks to you). The rooms were spacious and comfortable. They come equipped with small fridge - filled with complimentary drinks, wine storage, shower & bathroom amenities aswell

Everything was great but there was a day where all guests experienced issues with their keycards but the issue got resolved quickly

- Very kind and helpful staff - Comfortable bed and pillows - Big bathroom and toilet with bidet - Good air conditioning - Fridge and mini bar - Nice swimming pool - Good access to public transport

- No electric kettle in standard room - Few variety of warm items in breakfast (every day scrambled eggs, same steamed cooked vegetable and mushroom)

I went there for a conference hosted inside the hotel, so it was very convenient to stay in the venue. The room was good enough for 3 persons (we opted for the twin room which is a little larger) and the beds were good. There is also a long furniture thing, which I used as a desk for working and putting the laptop. Plenty of plugs also. Big windows and fresh air and sun went into the room every day. Although we were staying just across the elevator, there was a second door separating the room from the short hall and main entrance and this made it soundproof. The area is also quiet and close to the metro. The price of the room was fluctuating during the week and some days was very expensive (200 Euros), other days was better, but still rather pricey. The bathroom was rather spacious and included a bidet (always appreciated!) There is a pool but for that time of the year it was a bit chilly. The conference area is also nice, although the main room has a low ceiling.

The breakfast was expensive and we didn't use it.

The location is perfect for me, bus stop outside, metro nearby, cafe and supermarket, laundromat also nearby. It is also quiet and not swarmed by tourists i

If there’s self service laundry in building itself and breakfast buffet is cheaper

Location good, near multiple metro stations. Supermarket short walk away by Plaza de Toros / Ventas. Wasn't included but decent breakfast quality. Fridge in room is always a good thing.

Always good to have a gym but it was very small and only fit 2 people in really. Breakfast wasn't included and cost 22.50 each day. Didn't like the pillows. Shower a bit tricky.