The hotel on the whole is very good , room excellent, upgraded to an apartment suite and had 2 bathrooms 2 bedrooms and a small kitchen dining area also 2 separate balconies. slept really well , no noise etc kids club excellent , lovely heated indoor pool and spa ( which children could use for a couple of hours, fair enough ) All staff excellent throughout. Only a short walk to both Palma nova bay and magaluf bay.

nothing really bad …..but if had to be really picky …. room not cleaned every day ( hotel says it’s for the environment!! ) spa closed 1 day a week ( why ? ) dining hall could do with been bigger , lots of queues. breakfast food was often cold !! Certain drinks way overpriced ( €4.50 for a can of pop )

Very clean very friendly staff. Great choice of food . Location really good close to wonderful.beach overall really good value, will return .

Drinks a bit expensive at dining, €2.50 for a bottle of their own water. Horrid smelling hand soap.in bathroom ! Ended up buying our own. Bar area needs to be more inviting a bit clinical

There's a mini kitchen in the room which is very handy for families with babies. Very spacious room. Food was great, good variety and taste. Pool is good size for the amount of people and there's a separated children's pool area with slides.

Although there's a kitchen in the room with a sink, there was no detergent and sponge to do the dishes yourself and they didn't do the dishes when they came to tidy up the room. So I bought a detergent and sponge at Aldi because I also wanted to clean my baby's bottles. The children's pool is separated so you have a great size pool which is more used by adults but there's no entertainment on the adult's pool, not even some music in the background so for me it was too quite.

Everything! The hotel was lovely, great staff who worked so hard every day! Great food with lots of variety, good entertainment for the children, great, clean pools and lovely rooms 😁

The balcony lights on one side of the hotel turned off at midnight. The food in the snack bar could be slightly improved! The Pina Colada’s were not great and no straws in the hotel, not great when you have cocktails! It would be a lot better if there was more adult and children entertainment outside on the stage where adults and children would have more room.

Great hotel . Everyone was friendly and kind . Swimming pool ‘s beautiful and big . Entertainment around the pool was great and the customer services at lunch time and dinner too .

Disappointed with the entertainment at night and that I had to wash the dirty plates in the room.

We liked almost everything. We spent 10 days in a studio-like room with an excellent balcony for sunbathing or just watching around and relaxing. Very friendly staff and an excellent buffet-style restaurant for breakfast and dinner. The food was varied and fresh for all tastes and dietary needs. The hotel pool and SPA are conveniently placed and very clean. But who can stay in one place here? Public transportation can help you a lot to visit the island without the hassle of driving around in crowded traffic. Lots of day tours are available for those enjoying group tourism. In summary - highly recommended.

In the restaurant(s): drinking water is not free, not even at the included breakfast or dinner - you have to buy it (you better buy a beer or a sangria).

The buffet breakfast and dinner were the real highlight of our trip. Breakfast was the same everyday but it has everything you want anyway for breakfast while dinner - it was different every single night for the 5 nights we stayed there and it delivered every single time. The staff were all friendly and helpful, and everywhere in the resort was clean. We were upgraded to junior suites so had great rooms throughout our stay, and the hotel is 5 min away from the beach and esplanade. Excellent location! We stayed at this hotel because it was recommended by a friend and we're happy to report that we had a great experience during our stay.

There was one dinner service where we noticed that they were severely understaffed. It just meant that table turnarounds were slower than usual and of course, more harried staff on the ground. The room above us was also quite noisy, as if furniture was being moved around all the time, but we were able to sleep through it. Its a resort for families so something to keep in mind if you're looking for peace and quiet during your vacation.

We loved our stay! The staff were amazing, so friendly and couldn't do enough for us! Our one bedroom apartment was gorgeous, with everything we needed, hob, microwave, fridge and two bathrooms - probably a bit big for two people but the price was so reasonable. The location is great - literally two mins from the beach and all the bars and restaurants. We were half board - we didn't use the buffet every day, but when we did, there was so much selection. The pool area and bar was all spotless, it was all perfect!! 10/10!

I think you could have some background music in the pool area, just to create a bit of ambience, as it did seem a little quiet at times. Also, I think the inside bar should be open during the day too - we were out of season so maybe that was why.

Great location, quiet but close to beach and restaurants. Kids club and pool area was great. Lovely pool area. Bright, welcoming design. Friendly staff. Great food.

The pool was amazing, as were the slides. Staff were very helpful when we had an issue with balcony door. Room was as expected, with good facilities and clean. Bed was very comfy. Amazing location, very close to beach, bus stop to Palma and water park, shops and restaurants.

Pillows weren’t the most comfortable. Food was a bit dull, and limited for vegetarians and vegans.