Food was amazing, every day something different, amazing variety. Rooms cleaned daily and reception staff was so helpful and pleasant. Pool area is great, gym could do with refurbishment. The surrounding area was not too busy, only a small mall type of establishment with few bars and shops, but nothing too entertaining. However you have everything you need and more in the hotel. Entertainment was okay, all inclusive drinks were really good and not watered down. We would definitely come back.

Gym could do with refurbishment, air con in the gym didn’t work. Dessert variety - could do with bit more chocolate flavoured desserts but I suppose the variety is soooo good that you’ll always find something to eat.

Staff, very nice people, spacious room, it was very clean and quiet by night, which is very important for myself, especially when traveling with my child. Enough and good food to choose from.

There were some food items that shouldn't be allowed, such as churros which were dry and extra- fried and the pancakes that were like sponges. The shower didn't work well, but it was not that problematic for our 2 night stay. The biggest issues was that the little outdoor playground was a mess. Nobody cleaned it neither before or after the rain.

The Hotel was exceptional, the food was fantastic and such a choice at every meal. I would certainly recommend the all inclusive package. The staff were great, especially the reception staff, nothing was too much trouble for them.

The location is not ideal, as no coastal paths or actual paths that you are able to walk on to get to the town of Arenal, the only way to walk there is on a busy main road which is impossible. However, the local buses are very good and the hotel does offer a shuttle bus into Palma twice a week, and a shuttle bus to the beach.

Food was the best all inclusive we've had on the island and stayed at a few hotels, very clean and lots of sunbeds no waiting around all day to get one.Not much around so perfect if you just want to stay at the hotel.Busy but nicely managed so you don't feel overcrowded.lovley pool and kids pool with slides.Over all a lovely stay 2 adults 1 child.

Nowhere to get a drink until breakfast at 8am apart from water in vending machines at 2.50 a bottle, usually there's some sort of coffee/juice machine available 24hrs but none of them.pool does not open until 10am either so no early swimming for people that like to do that early.

Excellent hotel for an all inclusive family holiday. Facilities are great for young kids with a great kids pool and kids club. They also have entertainment every evening which our kids loved. The staff were excellent and were always really helpful. The hotel also offers complimentary bus trips to local attractions such as Palma city (reserve a seat early as they book out quickly).

This is a great hotel. Just one minor point, there could be better vegetarian options at meal times.

Property was completely refurbished everything was new and clean. Staff were absolutely amazing, special shout-out to bar tender Marisa, Staff receptionists and cleaners of the 5th floor. Excellent food and lovely outdoor areas. We loved the quiet location but might be nicer if you have a car

The snack bar could do with a little more variety outside of the fast food assortment and dinner finished a bit too early for us Spaniards.. We would have also liked some more information on the free shuttles the hotel offered to Palma and Arenals, as we only found out by luck on the third day of our stay.

Great choice of food and all very fresh, the hotel is kept immaculately clean. Arrived before check in time and left 3 hours after check out, however could use all facilities and AI wristband.

The pool could do with some heating, it was start of October but was freezing. We checked out at 2pm but didn't leave until 5, could have done with a shower room to freshen up, however being picky as the hotel was great.

Family friendly, there were a lot of other families with the kids and everyone could play together. Kids swimming pool with the slides was amazing. Clean rooms. Not too far from the rocky beach. Peaceful neighborhood.

You can quickly get bored with the buffet food, however it is very common with all inclusive hotels. We were missing the descriptions of the food.

Food. Swimming pools. Conditioner. Nice balcony with views. Bed is super comfortable. Receptionists were very helpful.

There’s no beaches around neither clubs. You need to rent a car to get wherever you want. Had to pay for a safe in the room, it wasn’t included. Very poor quality of soap and shampoo in the bathroom, so we should buy. Sad, that swimming pool closed at 6pm.

The staff were extremely friendly. The hotel is aesthetically pleasing. I took plenty of photos! Beautiful location and very child friendly. Loads of parents and babies around, was lovely to see. There were shows and performances for the children, so it gave parents a break.