Beautiful location, clean well appointed room. Swimming pool by the apartments lovely and always plenty of sun beds free both by the pools and next to the sea. Great option to exchange dinner (DBB option) for a lunch voucher to allow flexibility. A formal and less formal outdoor restaurant option with the most amazing view. The breakfast was also excellent. Made use of the hotels changing/shower room which can be booked to allow for later departures from the hotel.

Our room only had one drawer for clothes, this should have been better and we left some clothes in our case. Because it was a studio apartment, the second cupboard had an ironing board, mop etc but this reduces clothes space down. One issue for the number of waiters outside, is that service was slow, with only one staff member allowed to take food orders. Serving staff don't revisit tables to ask if food is ok, if more drinks are required or if the bill is needed. The long trousers for men in the indoor dining room should have been clearer, this is a bit old fashioned and sexist and smart shorts and shirt would be perfectly adequate in this day and age. It's too hot for long trousers and they're not needed otherwise!

Breakfast was heaven. We loved the sea being so close and you could hear it lapping away during breakfast. Dinner was plentiful- we didn't realise you could swap it for the outside Terrasa restaurant if you wished. Beet was good! Mattresses were lovely- excellent sleep. Braun hairdryer supplied- maybe not top range but did the job. Spa pool was fun. V helpful mini mirror in our bathroom which was excellent for shaving etc. We had cloudy but warm weather and swam in the sea most days- I wore wetsuit boots and gloves plus rash vest/shorts and was v comfortable. My family just wore normal swim gear and were fine. April weather so in the day shorts /light jumper worked well and in the evening skinny jeans/jersey jacket/blouse or top. For exercise shorts/vest top. Long leg pj bottoms (lighter weight) plus t short worked well (light duvets on bed).

Nothing really. Staff were delightful. We even got a mini breakfast because we were leaving early.

The location. The architecture. The ambience . The amazing staff. The quality of food and service. The view from the restaurant and fabulous food. . The hotel decor and style. We would have given a 10 except for the ac issue. Because otherwise this hotel has it all. We will absolutely return. We loved it.

The room was quite small and no space in the bathroom for storing toiletries. There was a bad musty odour in the room consistently which we reported on day 1. We believe it’s an ac issue( having experience with acs) which needs gas and also the bathroom expelair didn’t seem to function.

Comfortable, good size and layout of the apartment, well equipped kitchenette, super clean and well maintained. Polite, lovely and helpful staff, excellent English - kudos! The pool garden was a lovely oasis of palms and pines with comfy sunbeds around the pool, well placed to soak the sun up. We also enjoyed the hotel beach, comfy beds and fantastic views.Excellent restaurant and food variety of snacks and drinks at the beach terrace bar. Overall, we enjoyed our stay very much and would definitely return again.

The outdoor pool was not heated and in early May was quite cold. The pool in the spa centre was also far too cold to relax in. The sauna and Turkish bath were not on all the time - one needs to ring reception to turn them on in advance. There were no convenient plugs beside the bed.

Breakfast great and location beautiful staff very friendly . Lovely and tranquil through the day and into the evening. Loved a sundowner listening to classic guitar .

The bar staff a bit stressy with headsets and dashing around talking into microphone like they were on a secret service mission ! Needed a bit more tranquility please ! Also , would have been good to get some service at the sun beds rather than constantly getting up looking for a member of bar staff . Also very early cleaning was a bit noisy for rooms directly off the main staircase . Just need to be careful not to keep pushing the buckets up against hard surfaces - although did appreciate the spotless rooms and hotel areas .

The location and the sea access at this part of the bay is fantastic. The breakfast was incredible and house keeping were very good.

Our initial room (with sea view and balcony) was tiny and we had to move to a side sea view room which was actually much bigger and more spacious. For a luxury hotel, the bath towels were very poor - some threadbare and with holes. The coffee in the room is sachets of Nescafé. Again, when paying over 500 euros a night, one would expect at least a Nespresso type machine.

Excellent location along the Pinewalk. Good facilities Amazing Breakfast. We had a free upgrade to a front sea facing room on the top floor which was nice. Great view in the morning

Other guests taking up loungers by placing towels before breakfast and not using them until later in day. The official policy of removing towels when a lounger had not been used for 30mins was not implemented. We witnessed staff taking money to "watch my bed doesn't get taken".

Incredible location in Port de Pollensa with stunning views across the bay, perfect place for a cocktail whilst watching the sun go down. This is a really gorgeous part of the island to stay, feels a little out of the way of the hustle and bustle of tourists further down. We loved eating the buffet breakfast on the water front on the morning. The main deco building is full of history opening in the 20’s. We would definitely recommend this to others but would rather stay without our kids in the future in the main hotel building.

We booked a self catering apartment with main bedroom and living room attached Whilst fairly standard size for a hotel in the area, as a family of 4 we personally felt quite cramped and will have struggled to stay longer than 3 nights.

This is in an amazing location where you can swim, walk along the pines or relax and look out over the marina. The hotel is very elegant but still has a relaxed atmosphere and the staff are very attentive. We were upgraded to a sea view room which was lovely. We hired a car and explored Cap Formentor from the hotel but could also walk directly to the remote beach Cala Boquer which was gorgeous. Breakfast was excellent.

The room and bathroom wasn't very big but was fine for our 3 day stay.

This hotel is top-notch for this price point. The room itself was not luxurious, but probably about three or four stars, but for this price point it is appropriate. Overall, the facility is excellent, with a great breakfast buffet, very high level of staff engagement and responsiveness as well.

Longer open hours for the spa (sauna and pool). These close at 1900 H, and are not directly staffed. Only card access. So it just doesn’t make sense for it to be shut down at this relatively early hour.