Service is what makes a holiday and at the Pula suites resort the staff were exceptional. We enjoyed a very relaxing and friendly stay and we recommend Pula highly. The staff worked extremely hard, the chefs at the pool side restaurant, the cleaning team and the waiting staff at the restaurant. Having booked half board we did not even have to book a time for a table - which gave us totally flexibility. The dinner menu also changed a little each night and the food was excellent. Thank you again for a great holiday.

I only investigated the greenway behind the complex on the last evening - this is well worth a walk / run / explore during the stay.

Pula Suites is far from the madding crowds, it is a quiet, small resort in the countryside with an exclusive feel to it. The frontline staff were really excellent; in particular the head waiter, Hans, who is extremely kind and attentive, Nati, who makes a great sangría and a fab nonalcoholic mojito and is very cheerful and friendly, Giovanni who gives great advice about the menu, Pep at the pool cafe is a real pro and Antonio welcomed us warmly on reception and saw that we had supper at the bar even though we arrived very late at night. They all work really hard, long hours and put in a big effort with a big smile.

The menu in the evenings was a bit hit and miss but Giovanni gives good advice! The pool area got a little busy towards the end of our stay, but the spa pool is always empty…

We stayed in a Three Level Suite and it was amazing.. Great Air Conditioning Unit as well, as was very hot when we visited. Up to 36/37 Degrees.. Food was amazing as was the Staff (Friendly and Professional).. The S'Oronella Restaurant is very good, but as we were on the Inclusive Package we only used it the once, as its extra.. The food in the rest of the complex is very good anyway, so I think its worth doing one night for sure even if on the Inclusive Package.

The Bar Area could do with some Air Conditioning to make it more appealing in the evening maybe after a meal. As its very hot in July.. It can be a little too quiet at times for myself, as I like to socialise, but thats a personal thing really...

- Room was very pretty - Breakfast - very friendly staff - Nice pool area - quiet and nice location - good facilities, liked the tennis court

It was very clean but cleaning the floor inbetween the days would have been nice as sometimes stuff fell on the floor that had to be cleaned. But overall cleaning service was very good and friendly

Nice rooms with plenty of space, good food, super pool.

The cleaning of the rooms starts late and we couldn’t sleep in the afternoon because of the noise made. There is a lady waiter who is not quite friendly with tourists. I recomend to avoid her (she has a curly hair).

The hotel staff were super friendly and really helpful. We can't thank them enough for arranging the lovely bouquet that made our proposal plan go smoothly. The hotel had awesome facilities and everything was super clean. The housekeeping staff were also really professional, and our room was always cozy and tidy when we returned each night. Our trip was absolutely amazing thanks to them!

Location, pool, staff.

Airconditioning did not work properly, causing the accommodation to be very warm. Having called it out to reception, they would send someone. Unfortunately they never followed up on it.

The location is superb, the hotel staff is very professional and attentive. Resort amenities fulfill any desire in terms of comfort and exclusive treatment. A special bonus for the resort's very close relation with the adjacent Golf course (something very beneficial for the customers) which really made all the difference by thus having all services at once: the hotel with his excellent spa, plus the golf course, and all the three restaurants cumulated from both locations.

It is nothing I did not like, but I would suggest the hotel to try and follow-up with the Google Maps to insert recent photos at the streets view. It is really a pity for one to find such old photos on Google Maps streets view showing a desolate surrounding area only because those very old photos in Google Maps were not updated lately. At present time all the villas and the resort are beautifully surrounded with astonishing gardens, full with flowers and trees and a lot of natural green is the definitory aspect today (rather than the desolating pictures from 2011 still shown on the streets view).

Quiet location, clean room, view and style of the rooms and food quality. Staff excellent

Missing evening entertainment even soft live music and Padel court not available

Lovely location ideal for golfing holiday

It would have been nice to have some sort of bar snacks available in the evening. We only had a choice of the half board menu (huge portions) or the a la carte which had to be booked a day in advance. There were no options for a small snack in the evening.