The hotel has recently been updated to a good standard, the rooms are comfortable with decor and furniture. we had half board and thought the breakfast excellent but the evening meals require more variety of choice and presentation. There is plenty of sun beds outside on a nice grassed area, the beach is very close along with many restaurants on the promenade, swimming pool in excellent condition although a bit small for the size of hotel. rooms were serviced every day. staff were professional and provided a good service.

we stayed in a junior suite which allows you to sit in a separate area in restaurant, the chairs in this area are not comfortable but in the main restaurant chairs are much better ?, there is also a separate lounge area for club rooms, it’s supposed to cater for snacks and soft drinks/coffee, there are no staff in this lounge and in our opinion very disappointed the way its presented to clients. These are minor points and we enjoyed our holiday at this hotel.

Excellent hotel, highly professional service, nice food, both breakfast and dinner, variety of dishes to choose, super clean, comfortable beds, excellent shower.

Coffee is terrible no idea why they don’t change coffee machine in the restaurant.

We LOVED the decoration and decor throughout the hotel. It was so well thought out and every room / bar we went to was beautiful. All the furniture and umbrellas also were beautiful. It felt like a treat being there. We weren't expecting the hotel to be so beautiful, even the rooms were colourful and modern. The TV in the room had english channels and also netflix and youtube which was great when we were getting ready to go out. 2 single beds but they felt big and I found them really comfy. Bathroom was also a great size with a walk in shower which was powerful and changed temperature well, not like some that are either cold or boiling. Big mirror and fresh design. Wifi worked for us pretty well, Netflix cut out a few times we think at the busiest times where maybe more people were using the wifi but I used it on my phone no problem and downstairs in all the areas wifi was good. I asked for a quiet room with a view if possible and we were in a great room with a fantastic view of the pool and sea. It was on the 6th floor so was quiet, there are 2 lifts to get you down. I didn't hear anyone through the walls our entire stay, you could only hear people walking down the hall through the door but this wasnt bad. I think because this is one of the original hotels in benalmadena the walls are really thick. Aircon was also great, simple to use and kept our room cool all day and night, again because the walls I assume are thick the room stays cool even when the aircon was off when we were out. There was a safe to use for free in the room and a fridge which had some water in when we arrived. Cleaners were great! They did our beds everyday and changed the towels if we wanted everyday (you leave them in the shower tray if you want them changed other wise to save energy you can not have them cleaned everyday). Also we had a dressing gown and slippers on the bed on arrival which was a lovely touch.

Trying hard to think of something... the extraction fan in the bathroom might have not been working but it wasn't an issue with the aircon drying out the air maybe that should be looked at rm620. We loved our veiw so much we didn't want to maybe move to another room and it was fine with it not on. Hotel was excellent I'm sure if we had mentioned it someone would have come up.

We had an extremely comfortable room with a nice balcony overlooking the water. The bed was extremely comfortable and the shower was powerful. There was an excellent variety of food available at breakfast catering to all tastes. I particularly enjoyed the wide variety of fresh fruit and yogurt as well as all the different breads, meats, cheeses and salmon which were all available. If a guest wanted a "traditional British breakfast" that was catered for as well. Cris at reception was particularly efficient and helpful and all the staff we encountered were pleasant, efficient and helpful.

I found it difficult to get internet access on my laptop albeit I was able to do so on my phone. The member of staff at reception indicated that there seemed to be a problem with Apple laptops in relation to getting internet access at the hotel and despite several attempts I was unable to gain access which was disappointing. My wife was able to access the internet via her Apple phone as was I but the laptop proved to be redundant for our entire stay which was disappointing.

Very spacious and well laid out/ presented hotel. In good location for my trip. Breakfast was excellent and had a great selection of different foods. I also was very grateful to the hotel for the birthday cake and cava on the day.

In the afternoon bar, it wasn't clear whether the service was at the table or at the bar, and no staff explained, I had three visits, and the first and third I sat at a table whilst waiting staff buzzed past me, but not one stopped to explain, so I simply left without taking any refreshments. Only on the second visit, when I was welcomed by a waitress, and I asked how to order, did she take my coffee order. This was my only problem over the 5 day stay.

Amazing location, superb breakfast. Rooms are spotless and spacious with comfortable beds. The pictures do not do the hotel justice, it completely exceeded all expectations. Thank you so much for a wonderful stay we will definitely be back!

This is the oldest hotel in the neighborhood, formerly visited by famous celebrities. I think they still try to hold on to this 60' and 70' feel with their decoration and interiors - and I think it works fine. Hotel location is fantastic, right on the beach and many (or all?) rooms have sea view. Restaurant also have great view. Room was spacious enough, with very big main bed. We ate on HB plan and both breakfast and dinners were rich enough for our taste. In comparison with other places, price was acceptable. Overall - a hotel worth considering in the area.

Small things to mention: shower was old and made bad impresion. Additional bed for child was narrow and small. Parking was expensive. We had problem with wi-fi (resolved). Our door cards were programmed wrongly, we had to return to reception for fix. We didn't use pool in winter, but I suppose it is not very popular - shaded in the entire afternoon. Even water is paid during dinner on HB plan.

It was all nice

only a few things that let it down. The hotel has a big advert about sustainability, but doesn't have a drinking tap for filling up water bottles. When we asked they said to use the taps in the bathroom, that isn't acceptable. Updates on what is going on in the hotel could be advertised on the television with the other information. The information in the lift isn't updated daily. The drinks in the hotel are very expensive which put us off staying in the hotel of an evening. The umbrellas round the pool are nearly all broken.

The location was perfect lots of restaurants and bars within easy walking distance. Bedroom good size we paid extra for a sea view and very clean. Hotel was all very clean.

We checked in staff well weren't very helpful didn't explain anything where breakfast was anything. Also the sunbeds were extremely uncomfortable and very dirty , considering a expensive 4 star hotel you'd expect cushions on your sun loungers. Lastly we asked upon departure we had a very late flight and would there be anywhere we could shower or change, we got a very blunt NO ,not you could extend your vacate time or there is somewhere to change but when we asked again got told we could change in the locker room 🤔 or the toilets, again for a 4 star hotel who caters for elderly and disabled people this to me is disgusting, ,it's like we've got your money now go home

good breakfast, location, nice interior, friendly staff, see view.

At first, we were accommodated on the 1t floor with a terrible view (the roof of a technical building with strange smells and constantly running ventilation?). the room was damp and dark. The drainage system in shower did not work properly. After I asked for another room the next day, the staff at the reception tried to solve the problem immediately. they are really nice and helpful! So, we were offered to get another room. It was on the 6th floor with a great view, much cleaner and brighter. However, the problem was solved and we were happy, but we had to wait and half a day was unfortunately lost.