Checking in,in July I expected the hotel to be busy. I've stayed several times this year and most things tick the boxes but I will say as a Michelin star chef the food is deplorable. On average in July( when I stayed) that should have seen a full house. Your restaurant was sitting at a 10 % "Occupancy in your restaurant. Your restaurant management and chefs need removed and a breath of fresh air invigorated to make your restaurant work. They're board and lack interest which was clear to see. Each morning at breakfast they were cramming dishes under there arms and dropping and smashing. (unprofessional) I'm a friend of Gordon Ramsey. Your hotel is let down by the quality of food. The music you play is also boring. If you show a 4 star rating this must reflect right across the board. Bottom line, if you want your business to work drop me an email. Lunch time people want pizza, pasta, dressed salad baked potato. Coleslaw. Not stewed rabbit, Braised deer.,unimaginable fish dishes swamped in tomato sauce. You have it all wrong. This surely reflects in your profit margin. Time for your staff to go and invigorate a new concept. The name is Brian Houston and I have a team behind me who can turn your restaurant round.

This was sent in darkness. Please send message as what I didn't like.

Great selection of food for breakfast, fresh omelettes were made each morning to order. Room was spacious and clean. Good facilities including gym, indoor pool, outdoor pool, spa and jacuzzi on the roof.

Wifi was easy to connect to but the strength and speed of wifi could be improved. At times when we went to the pool e.g. 11:30am there were no loungers left. Lots of people had towels out reserving loungers but hours later they still weren't using the lounger.

We had a lovely spacious room with a sea view and everything was very clean, with a firm but very comfy mattress. The staff were all super friendly and helpful. Shower was EXCELLENT, could have stood in there for hours. The breakfast and dinner buffets had a good variety of options, including non-dairy milk etc. Decent enough food and good nespresso coffee! We weren't there for long so didn't get to use the pool or spa but they looked lovely. The hotel was just a few mins walk to the beautiful beach and beachside restaurants, etc.

Only negatives for us were: 1) the hairdryer was rubbish, cutting out every few mins, which made drying my hair quite an arduous task! 2) we did spot a few ants on plates in the dining room which was a little disconcerting 3) pillows were a bit crap but that's always the case in Spanish hotels!

Great location Big room nice Breakfast Delightful helpful staff

The balcony doors didn’t lock on arrival Thd hotel dealt with this immediately On closer inspection it was clear the doors had been tampered with at some point which left us feeling somewhat unnerved. They need to replace the doors. Not good enough. Hotel is advertised as a 4 star - I would put this as 2/3 star Extensive refurb of the hotel opposite meant crane noise was prevalent from 7am

The location is really good. Remember there is a back entrance and you eliminate 70% of climbing up either the road or steps. Truly a great benefit. The room was absolutely spotless each day. One of the cleanest rooms I have ever stayed in. The breakfast is very nice daily. I am not sure what we paid but it was definitely worth it.

I wish the main pool would be spruced up just a bit. Those mirrors on the wall behind the pool make it look so dated.

Great hotel in a very convenient location, very clean and staff were always accommodating. Room and bathroom both nice and big. 2nd stay and would return again.

Surprised to be charged for a travel cot when the booking always included an infant, and 'children's hours' for the indoor pool were a bit limiting.

Spacious rooms and very clean! Staff were helpful and breakfast was good too

On the day of checkout we weren’t leaving until later on in the evening and there was nowhere for us to have a shower after we had checked out. we were advised we could have a shower by the indoor or the outdoor pool but there was no private areas for us to get changed afterwards

We had a junior suite which was nice, We did have to ask for a kettle and some cups for making coffee. Breakfast was adequate and plentiful. The location was very central to both beach and town centre and train station.

We had stayed there before so we knew what to expect. Lunch options and quality could be improved but were acceptable never the less.

Warm welcoming, lovely and fresh, very close to the beach. Reception staff were exceptional. 3 pools on site as well

No Wi-Fi in the rooms we had - came n went at times but generally didn’t work where we were in the building

10/10 loved every minute of my stay. Hotel spotless... Food A1 staff and service also A1. On our final day we did not get our taxi until 4pm and we were told that we could leave our bags and use the facility which was just fantastic and so appreciated. The girl at reception rang our taxi for us it was just brilliant.

There was nothing about it that I did not like it was a fab spot