Friendly staff, clean and neat room. Imdad and Mohammed were very friendly and curteous and did a great job with cleaning the room too.

No view. Non transparent window. Even when you opened it it only showed a hallway with indirect view through another window.

Air conditioning unit is effective in cooling the room. Spacious room for 3 people. The Hotel offered to store our luggage after check out which was nice. The key to the rooms feels so secure. I wasn't able to avail the breakfast but there was a balcony with tables in another floor we were led to that seems like the place for it, and it looked nice. I was able to sleep very peacefully and comfortably for the 4 nights. Hairdryer was a huge plus for me who needs one. Electric kettle was also a huge help. The washroom was narrow but efficient. I do not really need the legroom for toilet seat activities. The guard also is very nice, probably made our stay 5x better. He was so friendly. We salute each other whenever we meet. He helped us find where the nearest ATM is at night. He has all our respect.

Our shower area has a smell like nearby sewer which the exhaust could not remove, but we were able to tolerate this. The smell does not reach the toilet area and the bedroom. The hottest the shower could get was still cold. We encountered 2-3 mosquitoes throughout our 4 nights, but I don't know where they came from. Two bottles of water are given per day during house cleaning. I misunderstood the staff we met on the first day who told us that water is free.

I recently had the pleasure of staying at The Residence Hotel on Galle Road in Colombo, and I was thoroughly impressed by the outstanding service provided throughout my visit. From the moment I arrived, the staff was warm, attentive, and genuinely hospitable. Every detail was handled with care—from the efficient check-in process to the personalized attention during my stay. The team went above and beyond to ensure comfort and convenience, always available with a smile to assist with any request. Their professionalism and friendly demeanor truly made a lasting impression. It’s rare to find such consistently high standards of service, and The Residence Hotel has certainly set the bar. Highly recommended for anyone visiting Colombo and looking for a seamless, welcoming experience.

I encountered a problem with the POS machine not accepting my Sri Lankan debit card. As a result, I had to leave the premises in search of an ATM to withdraw cash, which was quite inconvenient—especially after a long journey.

This is a small and cute hotel. It’s very well located, super close to all the tourist areas. Also, the price is really good. I liked this hotel a lot. The bed was very comfortable and the pillow was great too. The room has everything you need — and for me, one of the most important things: a really good aircon that doesn’t make any noise! Everything was super clean. Also, the onion cookies in the minibar (they are complimentary) were delicious! A small touch, but I loved it. The man at the reception was also very nice and helpful.

Worth staying here! facility + comfort + location + price - everything was amazing. we stayed for 10 days for an event. the room was comfortable for 3 persons. facilities was on point and if we needed anything the staff was helpful immediately. there was an issue with our room but the staff (especially Imran) worked it out and resolved it within 1 day which was amazing. the location is on point (near to all main locations in Colombo city) and the view is of marine drive which is surreal.

nearly nothing

I came here with my sister for a one night stay on Christmas. As we entered the receptionist welcomed us kindly and we got everything done with ease. As we entered our room I must say I was really surprised with the overall presentation of the Twin Bedroom. It was cozy and felt spacious for a small room! The room facilities were great and the cooler works! I didn’t even want to get off my bed haha 🥲💖 We had breakfast from the hotel and it was just too good! We were presented with an array of fresh fruits, an omelet and toast. It was just the perfect way to start the day. I'll be surely booking this hotel again when I come to Colombo for a long stay! 💖

It would be the bathroom. The shower drain was unfortunately clogged and my sister had to clean it 🙁

The residence is located in the heart of the city of Colombo. Everything was really nearby and getting transport was really easy. I would really like to mention their rooftop dining area for breakfast and the breakfast itself both were really really really really good and worth the money. And if you like masala tea I highly recommend you to try it. Really good flavour.

Not much to complain about, other than the fact the room was a little bit small and cramped up. But it is not a big issue to worry if you are going to roam around the city and just need a base to sleep at night.

I had a pleasant stay at The Residence in Colombo. The location is excellent, making it convenient for travelers. The service was exceptional, with Mr. Imran and the morning staff being extremely helpful, especially during check-in. Their warm hospitality made the experience smooth and welcoming.

The only minor downside was the room size and washroom, which were a bit small, but everything else was perfect. Overall, a great choice for a comfortable stay with excellent service!

Very kind amazing personal!!, we stored our luggage at the hotel after we checked out at the beginning of our trip and came back 10 days later. Originally we wanted to stay on the first and last day of the trip at the hotel. But as we changed our plans we just came to pick up the luggage without additional reservation. They were so kind and didn't charged us any money for the luggage storage We would definitely come here back again and hardly recommend it! Good location, shopping mal food laundry everything in a 1-5min walking around distance Clean room good internet hot water good water pressure. Also free toothbrush and toothpaste at the washroom We also got a welcome drink! Everything was just perfect

Very basic rooms which was just what we needed for a quick stay in Colombo after a long flight. Vert easy to get a pick me into central colombo (a tuk tuk cost about 300LKR) Came with a kettle and snacks and water, good hot water from the shower and comfy bed. Also had good wifi.

We were given a room just by the reception area so it was quite noisy throughout the night and in the mornings. This didn’t impact us too much but might do if you are a light sleeper.